Jeff Crabtree

Back for a third time to buy a car at Five Star Ford in North Richland Hills. Once again William May was our go to salesman. I was not ready to buy, just wanted to look. William understood that, but sti North Richland Hills. Once again William May was our go to salesman. I was not ready to buy, just wanted to look. William understood that, but still spent time on the lot with me. Well I test drove one and then kept looking at other Explorers. He went to get another key and in the meantime I spotted my next Explorer. It had what I wanted and even two things I had not thought about. Jeff Crabtree came out to meet me when he heard this would be my third vehicle from them. William May and Jeff Crabtree worked efficently and quickly to get me what I wanted on my trade and got me into my next Explorer. Five Star Ford Rocks and so does William and Jeff. Thanks for getting into my next Explorer. More

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Just purchased my 4th new Ford from 5 Star Ford. Great dealership for sales and service! Great dealership for sales and service! More

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Everyone in the process was friendly, professional, and accommodating. Both my wife and I purchased our current vehicles from this location and have had excellent experiences. Prices were fair, even though accommodating. Both my wife and I purchased our current vehicles from this location and have had excellent experiences. Prices were fair, even though the market was inflated, and we were able to get into great vehicles with the hero of their excellent sales and finance teams. More

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I bought a Ford Bronco Sport from Alfred “Grandpa” El-Darazi at 5 Star Ford two years ago, but moved to Colorado right after with my new Betty Bronco in tow. I wasn’t looking to trade in my car at El-Darazi at 5 Star Ford two years ago, but moved to Colorado right after with my new Betty Bronco in tow. I wasn’t looking to trade in my car at all in 2023 because I was perfectly content with Betty. But the folks at 5 Star reached out to me, looking to purchase my beloved Betty since she and those like her happen to be “cool”. 😏😉 My biggest deterrents in purchasing a new car so soon after the last purchase was that I didn’t want a higher car payment, and even MORE importantly, I ABSOLUTELY did not want to deal with the nightmare that comes with transferring the vehicle’s title and registration, nor did I want to pay the astronomical CO registration out of pocket, which would be close to $600. 😳 Alfred, David, Jeff, and the entire team at 5 Star Ford got me the EXACT deal I wanted. 0 down, no official payment increase, and…most importantly, they filed all the CO title and registration paperwork for me so that I wouldn’t have to worry about transferring anything on my own. What’s more? I did the ENTIRE deal via phone and text before I arrived in Texas for my family visit. ☺️ When I arrived at the dealership, I drove the car and…much to my surprise, I found out the NEW Bronco was pimped out with more things than Betty. Including a sun/moon roof, heated seats, and wireless charging. While I will miss Betty, I believe Betty Blue is def gonna enjoy CO with these new features! ☺️ Overall, the entire experience was smooth and was quite literally the best car purchasing experience I’ve had, since they exceeded the last experience by taking care of as much as they could before so got there. Even if I stay in Colorado, I will likely still purchase another car from 5 Star due to their amazing customer service! More

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Excellent service and communication. The best Ford dealership we have been to. Alfred answered all our questions and stayed on top of getting us the truck we wanted. The best Ford dealership we have been to. Alfred answered all our questions and stayed on top of getting us the truck we wanted. More

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I have nothing but great things to say about my overall experience at this dealership. From my Sales Rep. Q, to his Manager, Jeff, along with Chris, and M.M. in the finance department you guys are AWESOME! experience at this dealership. From my Sales Rep. Q, to his Manager, Jeff, along with Chris, and M.M. in the finance department you guys are AWESOME! Thank you’ll again for working hard to get me the best deal. More

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Excellent customer service starting with our Sales Rep. Q, on to the Manager, Jeff, along with, Chris and M.M. in the fiance department. My son and I can't thank you'll enough for everything! Q, on to the Manager, Jeff, along with, Chris and M.M. in the fiance department. My son and I can't thank you'll enough for everything! More

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We had a very positive experience ordering and purchasing our Ford Maverick hybrid through Five Star Ford, North Richland Hills. Both Sam Limo and Jeff Crabtree were very pleasant to work with, straightforw our Ford Maverick hybrid through Five Star Ford, North Richland Hills. Both Sam Limo and Jeff Crabtree were very pleasant to work with, straightforward, honest, and quick to respond to our questions and concerns. This is a great dealership that values its reputation and its customers. I would certainly visit them again when looking to buy another Ford. More

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Great experience with Lee Clanton and the team - thanks for all the help and support for all the help and support More

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The staff was great very professional, friendly, and helpful in my purchase of a 2022 Maverick Hybrid. Alfred El-Darazi showed me all of the features of the vehicle. Jeff Crabtree kept me informed about helpful in my purchase of a 2022 Maverick Hybrid. Alfred El-Darazi showed me all of the features of the vehicle. Jeff Crabtree kept me informed about the progress of my order. This was the best experience I have ever had purchasing a vehicle. Way to go guys!!! and Thank You. More

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