Jeff Crabtree

Awesome Start to Finish!! This is the second time I have dealt with Alfred at 5 Star Ford and am always impressed! Everything from identifying my requirements to finding the v This is the second time I have dealt with Alfred at 5 Star Ford and am always impressed! Everything from identifying my requirements to finding the vehicle, test drive, purchase and service is absolutely friendly and efficient. I really have been happy with everything about this dealership. More

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Five Star NRH Rocks! Again As always the team at Five Star made the purchase process a breeze. If you are in the market for a vehicle go see my friend Alfred. Thank you! As always the team at Five Star made the purchase process a breeze. If you are in the market for a vehicle go see my friend Alfred. Thank you! More

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Quick, Honest & Easy After 11 years of purchasing from another Ford store outside of the D/FW metroplex, that relationship ended so I needed a new Ford dealership to purch After 11 years of purchasing from another Ford store outside of the D/FW metroplex, that relationship ended so I needed a new Ford dealership to purchase from as I purchase vehicles yearly. I made one phone call to 5 Star Ford NRH and asked to speak to the General Sales Manager. I was greeted by Jeff Crabtree over the phone and I began to tell him my history of how I like to purchase new Ford's every year and how my relationship with another Ford dealership had abruptly ended. Jeff was very sincere and LISTENED to my wants and requests. He met every one of them making this in all reality, the easiest purchase of a new vehicle I have ever had. My salesman, John Hilsinger, was extremely friendly, knowledgeable and had all my paperwork printed and ready prior to my arrival to the dealership to take delivery of my wife's new 2020 Ford Explorer ST. David Welch, finance manager, was extremely helpful in explaining all financing options and was very friendly. I cannot begin to tell you how easy this purchase was. I have now ordered a new 2020 Ford F-250 Platinum from 5 Star Ford NRH and expect it to arrive next month and will be returning to purchase this vehicle in the near future. Thank you all! I will see you soon! More

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Fun & Informative Fantastic, same as the last time! I came back because Jeff had done such a great job for me before, Jim & David were just as good to me, enjoyed the t Fantastic, same as the last time! I came back because Jeff had done such a great job for me before, Jim & David were just as good to me, enjoyed the time with them all as we got me the car I wanted! More

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Bought out Ford Lease Excellent service and no pressure from sales or finance to buy another vehicle or extended warranty. Tut Edwards, Finance Manager was very helpful an Excellent service and no pressure from sales or finance to buy another vehicle or extended warranty. Tut Edwards, Finance Manager was very helpful and answered all my questions. A completely different and much more professional experience than trying to do the same at another 5-Star dealership in the meteoplex. Jesus in sales was also excellent in helping in the buy-out process without sales pressure. Great customer service!! Adam Ibarra in Parts fixed my key FOB as a courtesy when other dealer wanted $250 to replace it. More

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Always a great experience If you’re in the market for your next vehicle this is definitely the place to go. I’ve purchased my last 3 vehicles here and the last two I’ve had the If you’re in the market for your next vehicle this is definitely the place to go. I’ve purchased my last 3 vehicles here and the last two I’ve had the pleasure to work with William May, one of the salesmen. William is thorough and goes above and beyond to create an amazing car-buying experience. You’ll never feel pressured or rushed and he takes time to thoroughly explain the best options for you and your family. William is flexible, courteous, knowledgeable, and in truly exemplifies service. Stop in and see him. You’ll be glad you did. I know I am. More

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Best car experience ever This gas been the best car buying experience I've ever had out if 40 tyears! Sam was the best sakemen and bubba smith in financials was tops as well This gas been the best car buying experience I've ever had out if 40 tyears! Sam was the best sakemen and bubba smith in financials was tops as well as is everotgere. I would not think if using any other place! Highly recommend! More

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Outstanding Used Car Folks I bought a used Prius from 5 Star. I had the misfortune of having a saftey related defect show up on the car shortly after driving it home. I came I bought a used Prius from 5 Star. I had the misfortune of having a saftey related defect show up on the car shortly after driving it home. I came back to Five Star ready for a stand off but was pleasantly surprised at being given the option of a repair or swapping to an equal value car. There were no other Prius available at that time, so I opted for a repair. Jim called me later that week and advised that the repair work revealed additional problems with the vehicle. I was frustrated but only for only a short time. This is when Jim presented me with the option of an even swap to a different Prius that just showed up on the lot. The Prius I was swapped into had much fewer miles, upgraded options and also was in better condition. Well done to Jim and the Five Star team for working hard to put things right with my used car purchase. I highly recommend Five Star for your next new or used car purchase. By the way the new Bullitt Mustangs are sweet....someday! More

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2019 Explorer Just bought another vehicle from Rick Dike! Great customer service and experience!! This is at least the 10 vehicles purchased from Rick. We will be Just bought another vehicle from Rick Dike! Great customer service and experience!! This is at least the 10 vehicles purchased from Rick. We will be purchasing another soon. More

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Excellent Team! Sam, Jeff and David made an excellent team and made my purchase quick and easy. Sam Limo is a wonderful person to work with, and in fact so popular h Sam, Jeff and David made an excellent team and made my purchase quick and easy. Sam Limo is a wonderful person to work with, and in fact so popular he was dealing with multiple customers so Jeff Crabtree jumped in to help with the process. They were able to quickly work a deal that I was very pleased with! Even though it was a Friday, I was not able to get there until almost 6PM, which meant they would have to stay late, I never heard a complaint. All members of the team were polite, and professional. More

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