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Jeremy Olsen

Service Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

4.1

92 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

26 yrs, 6 mos

4.1

92 Reviews

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92 Reviews of Jeremy Olsen

January 12, 2017

Dealership Rating

Awesome!! This was such a great place to come in and get a car! Everyone was really friendly and I got exactly what I was needing! This was such a great place to come in and get a car! Everyone was really friendly and I got exactly what I was needing! More

by cassandrafoulk

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Matt Halby, David Lennox, Dylan Clunie

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Jan 26, 2017 -

Lithia Hyundai of Reno responded

Cassandra, Wow – thank you so much for your recommendation! . We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience, so thank you for sharing it with us. Please don’t hesitate to reach out to us with any future automotive needs. Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

August 13, 2016

Dealership Rating

Employee Rating

best dealership ive ever done business with Ive lived in several states during my career and have bought many vehicles all over the country. Reno Hyundai treats a person like family. From the ma Ive lived in several states during my career and have bought many vehicles all over the country. Reno Hyundai treats a person like family. From the manager on down, if there is a problem its solved. WE own a Genesis and the a/c was not working properly. Jeremy the service technician and Lance the service advisor, worked with my vehicle on and off for nearly 3 weeks before the problem was isolated and corrected. I was given a loaner vehicle and Lance took care of our extended Hyundai warranty which covered everything. We have purchased 2 cars from this dealership in the 3 years we have lived in Reno. Brian Ogg our salesman , is extremely honest and up front. we have sent several people to this dealership and they have been happy with the dedicated service these folks provide. When its time to buy another car, we will be going to this dealership. My wife and I are absolutely thrilled to be Genses owners. Please recognize these fine people for their outstanding customer service and knowledge of your product. More

by warren blum

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lance Smith, Scott Robert , Bryan Ogg, David Wolpe

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Aug 13, 2016 -

Lithia Hyundai of Reno responded

Mr Blum, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their experiences, good and bad. Intermittent problems are among our most challenging issues, and as you point out in some cases it can literally take weeks to isolate them. Throughout this ordeal you proved to be a patient and understanding customer, and for that we are eternally grateful. We strive to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of Lance, Jeremy and Bryan, thank you so much for your thoughtful review and continued business. And if you ever need anything please feel free to reach out to me directly. Regards, Dylan Clunie | General Manager | Lithia Hyundai of Reno