Jeremy Olsen

Took my car in to be serviced, working perfectly fine. Then I got my car back in worse condition than it was and it still doesn’t run correctly. Basically a brand new car and it’s only been serviced there Then I got my car back in worse condition than it was and it still doesn’t run correctly. Basically a brand new car and it’s only been serviced there. More

by laylarainev2009 Verified Customer Verified Customer

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I would recommend Lithia Reno. The staff was friendly and helpful. I took my daughters car in for a recall software update. I was also able to get her car serviced including new ti The staff was friendly and helpful. I took my daughters car in for a recall software update. I was also able to get her car serviced including new tires (which were desperately needed). She was able to take her car back to collage and I felt safe about her travels. Thanks to everyone at Lithia. More

by KIMYOUNG003 Verified Customer Verified Customer

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The service department does not communicate very well and tried to acuse me of damaging something on the vehicle that was broke on the vehicle when I purchased it. tried to acuse me of damaging something on the vehicle that was broke on the vehicle when I purchased it. More

by jaysonwhiteside Verified Customer Verified Customer

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They were able to uncover a recall and fix that as well ad determine the root of my car's issue. However, they took a day longer to service me, and ultimately couldn't fix the issue. Props for squeezing me ad determine the root of my car's issue. However, they took a day longer to service me, and ultimately couldn't fix the issue. Props for squeezing me last minute and excellent customer service to Rashawn from Service, she drove me home when I had to leave my car at the shop! More

by KUROUDETTO Verified Customer Verified Customer

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Amazing place i love it the service was nice i am glad i chose this place chose this place More

by David c Verified Customer Verified Customer

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Amazing team! !! Always had a great experience there at Lithia. The team is very helpful and honest. Won't take my car anywhere else!!! !! Always had a great experience there at Lithia. The team is very helpful and honest. Won't take my car anywhere else!!! More

by HEATHER.L.FOSTER6 Verified Customer Verified Customer

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Had such an incredible experience everyone was soo kind, everything went smooth and fast, will definitely be going back for all my cars needs. everything went smooth and fast, will definitely be going back for all my cars needs. More

by zuleima.silva_g Verified Customer Verified Customer

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They were very helpful and friendly, they helped us into a car that is nothing short of awesome a car that is nothing short of awesome More

by FYREGHOST78 Verified Customer Verified Customer

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The service department stayed in touch and gave me progress updates on the warranty work being performed. Ryan was either available to answer questions or got back to me in a short amount of time aft progress updates on the warranty work being performed. Ryan was either available to answer questions or got back to me in a short amount of time after leaving a message. More

by GOOFEE12 Verified Customer Verified Customer

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Errors on paperwork. Deny real erro s with excuses. Oil viscosity, oil change interval, tread depth Sloppy or intentional misleading I don’t know they are hard to conta Deny real erro s with excuses. Oil viscosity, oil change interval, tread depth Sloppy or intentional misleading I don’t know they are hard to contact More

by Robertsalz Verified Customer Verified Customer

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