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Jeremy Olsen
Jeremy Olsen at Lithia Hyundai of Reno

Jeremy Olsen

Service Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

4.1
92 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

26 yrs, 6 mos

4.1

92 Reviews

92 Reviews of Jeremy Olsen

December 14, 2022

Dealership Rating
Employee Rating

Lance took care of my oil change needs. Jeremy is always great as well! They always get the job done. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Dec 15, 2022

Lithia Hyundai of Reno responded

Thanks for the shoutouts to the team, Andrea! We're always happy to help here at Lithia Hyundai of Reno!

December 05, 2022

Dealership Rating
Employee Rating

I have always appreciated the people at Lithia, buying a car from them is the best purchase I’ve made in my whole car life. Getting my service needs met by them is always my best car care experience. I am More

by KENGLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Ostrom, Bryan Mazariegos , Tabatha Culver, Matt Franceschini

Dec 05, 2022

Lithia Hyundai of Reno responded

That means a lot to us at Lithia Hyundai of Reno! Our goal will always be to make you feel like family here and provide only the best service for you and your vehicles. Thanks for the kind words and safe travels!

December 02, 2022

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Employee Rating

Great dealer. Love this place. But I can’t believe I need to write 15 words More

by athius.sj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Franceschini

Dec 05, 2022

Lithia Hyundai of Reno responded

We appreciate the kind words! Thanks for stopping by Lithia Hyundai of Reno!

December 02, 2022

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Employee Rating

Communication was difficult, I tried to get into contact with the service center twice in the morning of the day they told me I’d be getting an update, and didn’t hear anything till 5:20pm. A couple days la More

by hyundaielantra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mishawn- 1 star

Dec 05, 2022

Lithia Hyundai of Reno responded

Hello, thank you for the valuable feedback and I apologize for the lack of communication you experienced. It’s our goal to keep you up to date on your vehicle’s service and make sure you know what was done. If you’d like to discuss your experience in further detail, I’d be happy to speak with you at the number below, thanks. Andrea McGiffin 775-682-3368 Customer Relations Manager

November 24, 2022

Dealership Rating
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I had horrible service at the Carson Hyundai dealer so I did not expect much from Lithia but it was superb and I will continue to service my car here. Thank you. More

by Freggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Clunie, Everett Clunie

Nov 28, 2022

Lithia Hyundai of Reno responded

We're happy to provide excellent service for our valued customers at Lithia Hyundai of Reno. Welcome to the family and see you again in the future!

November 16, 2022

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Outstanding dealer, sales, service, and management are top notch. I will definitely buy my next vehicle there and services. More

by jradolsen8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Clunie, Lance Smith, Donald Ostrom, Everett Clunie, Bryan Mazariegos , Tabatha Culver, Matt Franceschini, Bryan Ogg, Dawn Vincent

Nov 17, 2022

Lithia Hyundai of Reno responded

We truly appreciate that and look forward to seeing you in the future! As always, let us know if you need anything else from Lithia Hyundai of Reno!

November 16, 2022

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Amazing service department! Everyone is friendly and respectful. Definitely coming back for all my car needs!! More

by BRYAN M
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Robert Thomas, Bryan Mazariegos , Tabatha Culver, Matt Franceschini, Dawn Vincent

Nov 17, 2022

Lithia Hyundai of Reno responded

Thanks for the kind words, Bryan! It's our pleasure to provide you with a friendly and respectful experience at Lithia Hyundai of Reno. See you again soon!

November 11, 2022

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Employee Rating

Great service team unlike the sales team they have especially Tom that wouldn’t help us with the Lemmon he sold us More

by tazunicorn81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tabatha Culver, Matt Franceschini

Nov 14, 2022

Lithia Hyundai of Reno responded

Hello, we appreciate the feedback and would like to learn more about your sales experience. Please reach out to me at the number below when convenient so we can discuss this in further detail, thank you. Scott Robert 775-682-3352 Customer Relations Manager

October 28, 2022

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The staff has always been friendly and helpful. They have always answered any questions I may have. More

by JENNIFER94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Lithia Hyundai of Reno responded

We're happy to help and answer all of your questions and concerns! Thanks for choosing Lithia Hyundai of Reno for your automotive needs!

October 28, 2022

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Employee Rating

Service is always busy, but that’s because they are the best dealership to go to in the region. Lance Smith has been taking care of me vehicle needs for a long time now and goes out of his way to take care More

by BDragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Lithia Hyundai of Reno responded

We really appreciate your loyalty here at Lithia Hyundai of Reno. Thanks for the great review and being a valued customer!

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