Joshua Fichter

After a less-than-pleasant experience at another dealership, my wife and I decided to try Five Star Ford in NRH. What a difference! We were greeted by salesman Alfred El-Darazi (aka: Grandpa) who dealership, my wife and I decided to try Five Star Ford in NRH. What a difference! We were greeted by salesman Alfred El-Darazi (aka: Grandpa) who found the particular F250 we wanted to see, showed us its features and then handed us the key for a test drive. The truck was spec'd out just as we wanted, and the sales manager and I agreed on a fair price consistent with my price research. No monkey games, no silliness, no pressure to add unwanted options or features at the finance office. Just a nice truck at a nice price. We will definitely return to Five Star for our next truck. And you can bet we will ask to see Grandpa again! More

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A couple of weeks ago, my wife and I purchased a 2018 Platinum Ford F-150 truck from Sam Pack’s Five Star Ford in North Richland Hills. It was a terrific experience! This was not the first time we’ve bee Platinum Ford F-150 truck from Sam Pack’s Five Star Ford in North Richland Hills. It was a terrific experience! This was not the first time we’ve been to Five Star Ford. Four years ago, we went there and my wife and I purchased two vehicles from Bob Nemri. Bob is a true professional! He is a very nice man, very knowledgeable about his product, very courteous, and patient. Bob is a great listener and absorbs what you are are saying to him. This is why we came back four years later to purchase another vehicle from Bob. I saw the truck on their Internet site and called Bob to see if it was available. He said it was available and he had it sitting there waiting for me to test drive when I arrived. Bob went reviewed several of the features of the truck and then let me test drive it. I instantly fell in love with the truck! After the test drive, my wife and I met with Bob to discuss the trade in of our 2013 Taurus as well as the sales price for the truck. After he gave me the figures on the trade-in and the truck price, I wrote down a counter offer. He reviewed it with his management and we were able to come to terms on the trade-in and the price on the truck that satisfied me very much. I highly recommend Five Star Ford and especially, Bob Nemri when you’re looking to purchase your next vehicle. More

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Heard about their excellent financing deals at the end of May on the CarProUSA radio show. Called and spoke to the GM, J Fichter about financing issues I might have in purchasing. Upon arriving to the deal May on the CarProUSA radio show. Called and spoke to the GM, J Fichter about financing issues I might have in purchasing. Upon arriving to the dealership, h e had me walk right into his office (he was monitoring his staff regarding distancing and using masks as needed for COVID safety protocols) and we further discussed my car needs. He introduced me to an EXCELLENT saleswoman, Marisa Thompson who spend a very long time with me (despite not knowing if I would be accepted for financing). She treated me with respect, listened to my driving/mileage/storage/pricing needs, offered me many choices told me about special offers available. Felt like I left the dealership having made a good friend! More

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Bought a 2020 F-250 Powerstroke from Doreen Bainbridge . Awesome truck , great price and a no pressure sale from Doreen . Why buy a Ford from any other dealer . The price , the selection , the no pressure s Awesome truck , great price and a no pressure sale from Doreen . Why buy a Ford from any other dealer . The price , the selection , the no pressure sale and a fantastic finance department . Best place in DFW PERIOD !!!!! Doreen is killing other dealerships pricing . No need to even look at other pricing , they are already the best . More

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Decent experience It was a decent experience overall. We were able to get the vehicle we wanted. The price could have been better all in. Trade in was lower than exp It was a decent experience overall. We were able to get the vehicle we wanted. The price could have been better all in. Trade in was lower than expected and we could not bundle all discounts as expected, especially on a rainy Memorial Day purchase. A middle name error on paperwork was a minor bump in the road but it was overcome very well. More

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I have Purchased several cars from this dealership within the last year. This time was by far the best experience. I assisted my mother in buying a 2020 Ford Edge. Mr. MM Ross was working out deal. He was so the last year. This time was by far the best experience. I assisted my mother in buying a 2020 Ford Edge. Mr. MM Ross was working out deal. He was so helpful so helping getting me approved and took the time to listen to my mother on what she wanted and needed. I have absolutely no complaints and will always recommend him to anyone. Thank you so much for the help sir! More

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Excellent salesman and great communicator. Bob was able to assist me with the purchase of a used Escort and I was able to get the deal I wanted. He had my purchase ready for pick up when promis Bob was able to assist me with the purchase of a used Escort and I was able to get the deal I wanted. He had my purchase ready for pick up when promised. Very satisfied with Bob and the Dealership as well. More

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Outstanding buying experience. I have purchased multiple vehicles from Five Star Ford in NRH and have always been treated with the upmost respect and professionalism. I’ve never be I have purchased multiple vehicles from Five Star Ford in NRH and have always been treated with the upmost respect and professionalism. I’ve never been haggled over pricing and it has always been transparent. My sales representative of choice are Chrystal Sanders and John Little. They work as a team and offer an abundance of knowledge. Their service department has always taken great care of our vehicles for warranty work and service. More

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Great saleman Bob Nemri I have bought many trucks from Bob and he has always treated me great. I have also sent a lot of people to Bob and he takes care of them also. I have bought many trucks from Bob and he has always treated me great. I have also sent a lot of people to Bob and he takes care of them also. More

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Rick Dike and Tut Every bit of my dealing with 5 star Ford was indeed 5 stars. Setting up an initial appointment was extremely easy. Mr. Dike is an early morning pers Every bit of my dealing with 5 star Ford was indeed 5 stars. Setting up an initial appointment was extremely easy. Mr. Dike is an early morning person so he was available for me to test out a vehicle before work. He allowed me to take the vehicle for a drive and answered any questions I had. He had picked the perfect vehicle for me based on the preferences I had given over the phone. I loved the truck from the moment it started. I went back in a couple of hours to start the buying process because the deal offered was very fair and I knew the truck would not last long on the lot. I then worked with Tut in the finance department. He was friendly, straight forward, and extremely efficient. He gave me the information I needed without keeping me there for too long. I think we were finished with the paperwork etc in about 30-40 minutes. I definitely recommend this dealership and visiting Rick and Tut. They are excellent and I anticipate they will be responsive to any future contact I may need. Thank you from a very happy customer. More

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