Juan Hernandez

He treated us like family we like how they explained and what suits for us and gives us what we like of the Vehicle and fits too our budget it was friendly fast and explainable we like how they explained and what suits for us and gives us what we like of the Vehicle and fits too our budget it was friendly fast and explainable More

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New Used Pickup I'm sixty years old and am taking various steps toward retirement. I needed to replace my 2008 F150 FX2 with another that would give me the comparable I'm sixty years old and am taking various steps toward retirement. I needed to replace my 2008 F150 FX2 with another that would give me the comparable truck features, monthly payment and loan term to not have a payment at age sixty-five. It also needed to be new enough to last me another ten years like my last truck. Once I settled on one of your certified pre-owned trucks, the sales and F&I managers worked with me to get the payment where it needed to be. At first, we were pretty far apart and if we couldn't get together on a deal, I would have returned later to try again if my salesman, Juan Hernandez, had been able to identify one that could work for me. But, it wasn't necessary. I would have returned, too, because I've had a lot of good luck with Five Star's service department and your location. More

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Perfect I have bought two vehicles from Five Star Ford bot with Mr. Juan Hernandez. Everyone is helpful and friendly. I truly believe that this is the best pl I have bought two vehicles from Five Star Ford bot with Mr. Juan Hernandez. Everyone is helpful and friendly. I truly believe that this is the best place to buy your new car. It's simple and they don't pressure you to buy something you don't want. The best part is that even people with ITIN number can purchase a vehicle with no problem. Thank you Mr. Hernandez for all your help and patience with our kids! More

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Excellent Sales Experience Juan Hernandez and Kelly Blackwell did a great job taking care of us as we worked through the process of buying two vehicles. The process was clear an Juan Hernandez and Kelly Blackwell did a great job taking care of us as we worked through the process of buying two vehicles. The process was clear and they both did everything they said they’d do, when they said they’d do it. We got a fair price, and there were no hidden surprises. Thanks for the support Juan, Kelly and the whole Five Start team! More

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Wonderful Experience!!!! Juan Hernandez and the Five Star Ford Family are amazing! Second vehicle we purchase here, and certainly, not our last!! Great to deal with, knowledg Juan Hernandez and the Five Star Ford Family are amazing! Second vehicle we purchase here, and certainly, not our last!! Great to deal with, knowledgeable and do all they can to assist you. Juan listens and delivers. Come see for yourself-they don't disappoint. P.S. Juan, we'll see you soon for that F-250. More

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Buying Car and Trucks since 2009 This is our 13th vehicle that our family has purchased since 2009 from 5 Star Ford, everytime we have been handled by professionals with no pressure a This is our 13th vehicle that our family has purchased since 2009 from 5 Star Ford, everytime we have been handled by professionals with no pressure and great follow up. Juan Hernandez has sold us our last 7 vehciles and still ask about our very first truck we bought from him years ago. You will not be disappointed buying from Juan and 5 Star! More

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Very helpful and considerate of my wants in a car. I would really like to take the time to thank Juan and Jim for their patience and determination in finding me the right car for me. This is my fourth I would really like to take the time to thank Juan and Jim for their patience and determination in finding me the right car for me. This is my fourth time purchasing a car at Five Star Ford and I've been satisfied every time. This time I was in need of something a little more accommodating to suite me and my children and with the help of those two my children and myself are satisfied with our new ride. I'm all smiles. More

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Fast and Smooth experience ! Thank you again Juan Hernandez for making my purchase fast and smooth. We are enjoying the car and was super happy that you and your team were able to Thank you again Juan Hernandez for making my purchase fast and smooth. We are enjoying the car and was super happy that you and your team were able to work out an awesome deal!! I will recommend this car dealership to my friends and family. Sandra Murillo More

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Awesome Customer Service!! This is the second vehicle I have purchased from 5 Star Ford. Both vehicles are in excellent condition. But the reason I return is the customer servic This is the second vehicle I have purchased from 5 Star Ford. Both vehicles are in excellent condition. But the reason I return is the customer service. Juan, Jim, and Eddie have always gone above and beyond to ensure that everything meets or exceeds my expectations. Thank you to all the crew for everything you do!! More

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6 Stars for 5 Star Ford Juan Hernandez was excellent to work with. I live more than 2 hrs away, he held the Mustang I was looking at online until I got there. Bought the car Juan Hernandez was excellent to work with. I live more than 2 hrs away, he held the Mustang I was looking at online until I got there. Bought the car for my son who is now the happiest kid in the world. Buying experience was nothing short of tremendous. More

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