Justin Allerheiligen

Great Experience What a fantastic experience! I was helped by Justin. The process was the simplest I've ever had anywhere. We got down to business and there was not BS What a fantastic experience! I was helped by Justin. The process was the simplest I've ever had anywhere. We got down to business and there was not BS involved. A new customer for life! More

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Great Customer Service Experience Five-Star Ford NRH; serving the need of the customers, no one does it better. Justin and the Five-Star team of professionals, strive very hard to mak Five-Star Ford NRH; serving the need of the customers, no one does it better. Justin and the Five-Star team of professionals, strive very hard to make every customer experience outstanding. They are the best... More

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The Best New Car buying experience we've ever Had! Our Ford Focus was towed to Sam Pack 5 Star Ford, after 3 years of driving a Great Fun Car! However it was not any fun when it wouldn't go. We called Our Ford Focus was towed to Sam Pack 5 Star Ford, after 3 years of driving a Great Fun Car! However it was not any fun when it wouldn't go. We called Sam Pack in NRH.The service Dept guy Michael gave us a Sales name, after my husband asked Michael if we could talk to someone about our Car. We went right then! He was out in the lobby speaking with another person, but quickly asked us if he could help us. He was the one we were looking for. He took us to his office, began to check out all the details, and even after a Storm Surge knocked the computers down, he kept working, and making us feel important. After a short while we were walking out to Drive away in our New Car! When I say short; It was about 8;30 or 9;00 when we sat down, and about 12;30 when we left. I am pretty sure that's a record! We HIGHLY recommend Sam Pack's 5 Star Ford in NRH,TX, and all the people that helped us with buying our NEW Ford Car! More

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Entire team was superb It was a busy Saturday and the dealership was humming and, yet, all the employees were genuinely friendly and helpful. We encountered the General Ma It was a busy Saturday and the dealership was humming and, yet, all the employees were genuinely friendly and helpful. We encountered the General Manager, Sales Manager and Sales individuals and each were helpful, pleasant and knowledgeable. Justin sold us the Edge and did everything he could to make the sale go flawlessly. He did! Bill Green in finance was another great member of the team. Good job 5 Star! More

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Integrity. Integrity is hard to find now days. My salesman Justin Allerheiligen and I had worked a deal on a F150 and as promised it was detailed and ready when Integrity is hard to find now days. My salesman Justin Allerheiligen and I had worked a deal on a F150 and as promised it was detailed and ready when I showed up. I test drove it and really liked it. I asked him if there was any way he had the same truck in another color. He went to work found it and then dropped everything to go get it on a very busy Saturday. He did this knowing I would take the truck he had ready if the other truck wasn't out there. He could of had me out the door and on to another sale. I honestly believe most salesmen would have taken the easy road and give me an excuse why I should just take the ready truck. I will purchase again with Justin. More

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Fantastic as always Fifth veh. Puchased from 5 Star Ford NRH Will always be a loyal Custome to 5 Star! Always a Very pleasant experience And We always tell other people! Fifth veh. Puchased from 5 Star Ford NRH Will always be a loyal Custome to 5 Star! Always a Very pleasant experience And We always tell other people! More

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Excellent Customer Service Justin Allerheiligen treated us GREAT. We were looking for a very specific car and my wife had changed her mind several times until we finally made ou Justin Allerheiligen treated us GREAT. We were looking for a very specific car and my wife had changed her mind several times until we finally made our decision. Justin was not only patient, he did everything we asked no matter how long my wife took to make the decision. He truly helped my wife and I get the perfect car. Excellent service and excellent dealership Sam More

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Salesmanship Above Reproach I have been coming to Five Star Ford since 2012 when my wife leased a Ford Edge, I purchased a Lariat. We got great deals on those vehicles and incred I have been coming to Five Star Ford since 2012 when my wife leased a Ford Edge, I purchased a Lariat. We got great deals on those vehicles and incredible customer service. Justin Allerheiligen was so dedicated to getting us in vehicles and payments we needed. He worked with me via email and over the phone for probably 3 months before we made the deal. After that when it was time for new ones we were back again for another great deal. This time Justin called and let me know they had a great sale going on so we came in and took advantage of more great service and two more excellent car deals. This most recent experience is why we won't buy a Ford from anyone but Justin allerheiligen...he cares. He doesn't try to convince you can spend more money that you can or put you in a note that leaves you financially strapped. From a business standpoint, he's like an excellent billiards player, each shot he makes...is setting up the next one. We already know what kind of shape and where we'll be at for our next round of vehicles and that looks outstanding as well. Cheers Justin, you're the only salesman I've ever met that I don't hate! Get this guy in a bigger office with a more cozy chair! More

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Good service for first time buy for daughter Justin was able to help my daughter with her first car purchase. Justin was honest, efficient, and very helpful. He explained the numbers to both of u Justin was able to help my daughter with her first car purchase. Justin was honest, efficient, and very helpful. He explained the numbers to both of us. We will be back to see him with her next purchase and other family members!! Fiance was pleasurable, also. More

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We Love our cars!! We were very happy with 5 Star Ford, and especially Justin our salesman!! He was very patient as we were getting 2 cars. We had changed our minds a co We were very happy with 5 Star Ford, and especially Justin our salesman!! He was very patient as we were getting 2 cars. We had changed our minds a couple times at the dealership with model type and it was not a problem to get a car for us from another lot. and guide us to what our need where for a vehicle. My husband had an 2008 Escape and got a 2017 Escape, he just loves his new suv, a big difference from his old Escape. And I got another Fusion, I just love the comfort and the smooth ride. I called 5 Star Ford about my old Fusion coming to the end of it"s lease, and I got Justin who answered the phone. He was extremely helpful in telling me about the turning in my car from it's lease and the procedure. He never bothered me at any point the month before the lease expired, like some salesmen. He emailed the week before and ask I was still interested and I was glad he was our salesman. I have only lived in Texas for 2 years, and was so glad 5 Star Ford is close to my house and an awesome place. More

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