Justin Allerheiligen

my wife and I were treated with the respect and my wife and I were treated with the respect and appreciation of a friend of family member, we are not deserving of this and are truly customer's for my wife and I were treated with the respect and appreciation of a friend of family member, we are not deserving of this and are truly customer's for life. From the time we entered the dealership Mr. Packs team of professionals exceeded our every expectation, from the cost, to the service and all necessary repairs. I believe that this is an automotive shop that I could send my wife and not worry about this team selling her or repairing anything that is not needed. GOD bless the Mr. Packs family and family of employees. More

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This the second Ford pickup we have purchased from Five Star Ford and the second was better than the first purchase. Justin Allerheligan is truly a sales professional. The first time I talked with him on Star Ford and the second was better than the first purchase. Justin Allerheligan is truly a sales professional. The first time I talked with him on the telephone he was very courteous and all my questions about helping us with our purchase. Kathy and I made an appointment so that Justin could help us with our vehicle needs. He was very patience with us when we changed our minds and helped us select a vehicle from stock. Justin had knowledge of the USAA buying service which we used as well as the USAA financing. Justin showed us the difference between the Ford financing and the USAA financing. Justin is a very people oriented sales person who puts the buyers needs above just selling another vehicle. When I picked up the vehicle it was in perfect condition and Justin took the extra time to over features I was unfamiliar with. When Justin handed me the final paperwork he put his card in the warranty booklet and said if I had any questions to give him a call. I asked Justin to put three more cards in the booklet because will give his card to any friends who are looking to purchase a new vehicle. When he walked me out to our new truck he "thanked" me again for our purchase. We will be back when it is time to replace our Ford Focus and let Justin help us with vehicle needs. Thank you Justin and Five Star Ford. Bill and Kathy More

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GREATESTCAR BUYING EXPERIENCE! Justin and MM Ross are exactly who you are looking for when purchasing your new Ford product. Hassle free, straight forward and VERY knowledagable! exactly who you are looking for when purchasing your new Ford product. Hassle free, straight forward and VERY knowledagable! More

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Everyone here is super friendly and helpful. Being a first time car buyer, I was very nervous but Justin Allerheiligen made it SO stress-free. I've already recommended 3 people to him and it's only been first time car buyer, I was very nervous but Justin Allerheiligen made it SO stress-free. I've already recommended 3 people to him and it's only been a week. Definitely, definitely would recommend Five Star Ford! More

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I have purchased many cars (used & new) in my lifetime and this purchase was by far the most simple and straight forward car buying experience. I wouldn't hesitate to buy another car from Five St lifetime and this purchase was by far the most simple and straight forward car buying experience. I wouldn't hesitate to buy another car from Five Star Ford if Justin was on board to guide me thru the many procedures involved in my decision making efforts. Many thanks Justin. More

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We came to Five Star Ford one Friday afternoon looking for a car for my parents. My husband had already been there once speaking with Ms Doreen Parker. She was very helpful in giving him some informatio for a car for my parents. My husband had already been there once speaking with Ms Doreen Parker. She was very helpful in giving him some information. She found us again that day and again went straight to work helping us pick out a vehicle that had the specifications we needed which was a basic model vehicle that would fit my elderly parents. My father has had trouble getting into his smaller car so we were looking for some kind of crossover that was not too big, but nice and roomy. My parents get frustrated real easy so the less technological gadgets on the car the better. Once they(Justin and Doreen) showed us the new Escape we were sold and knew it would be a great fit for my parents. Justin went straight to work finding us the color we liked on a basic model. It had to come from a different store but with a quick credit check we were out the door and were told to come back Saturday at 11am and it would be delivered. We had been shopping at Mazda and Grapevine Ford and no one could get us a car. That was very frustrating.We were just so happy and thrilled both Doreen and Justin could do this for us. We were able to deliver this new beautiful automobile to my parents in Killeen Texas Saturday afternoon. Mr Snyder took care of the finance part and even helped us get extended warranty on the new Escape and our new 2012 MKX that we got from Grapevine Ford. Having just purchased an MKX and had something else to compare Five Star to...there was just no comparison. The overall rating is excellent. Thanks FIVE STAR FORD!!! More

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It's always a pleasure to work with Justin & Five Star Ford. The atmosphere is very relaxed and customer-oriented. No games or high-pressure tactics. I wanted a Focus with the Super Fuel Economy p Star Ford. The atmosphere is very relaxed and customer-oriented. No games or high-pressure tactics. I wanted a Focus with the Super Fuel Economy package. He found exactly what I asked for - no unwanted gadgets or packages. More

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It was as easy a process as we have ever expeienced. Justin & Anthony were great and extremely helpful. Their product knowledge made it easy to decide to buy. Justin & Anthony were great and extremely helpful. Their product knowledge made it easy to decide to buy. More

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I was more than happy to give a "great" rating because I got awesome service. Justin was truly a delight, was able to answer all my questions, took care of business efficiently and quickly becaus because I got awesome service. Justin was truly a delight, was able to answer all my questions, took care of business efficiently and quickly because I was able to tell him exactly what I wanted for my granddaughter and there it was! He even made arrangement for the car to have a big, red bow on it when we came back with my granddaughter and picked it up. She was so happy. Justin then sat out in the car and went through the drill setting up the voice activated stuff with her and her Dad while her Mom and I sat at his desk and looked at the new Ford luxery vans coming out soon. I'll be back to see Justin when I'm ready to get a new van. This Five Star Ford location in North Richland Hills area is my very favorite Ford dealership. Bought an Escape there a few years ago and loved it! Can't wait for the vans to become available. The question below will be answered "Yes" because I'm assuming it is referencing the "dealership's showroom" at North Richland Hills. More

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Justin met us in the parking lot as we were looking at vehicles. Although we didn't want to be hassled by a sales person, Justin simply answered questions and didn't force himself upon us like so many ot vehicles. Although we didn't want to be hassled by a sales person, Justin simply answered questions and didn't force himself upon us like so many other sales people do. He was very knowledgeable about the vehicles and we could tell he loved what he did. When I mentioned I would miss the 3rd row seating in my Durango he suggested the Explorer (we were looking at the Edge)and that the gas mileage and price were comparable to the Edge. His manager was very helpful with the closing and they didn't make us feel like we were being pushed into purchasing that day but they worked a deal we couldn't pass up. Daniel in the finance department surprised me with his knowledge in finance. He made several suggestions that made sense to us as to how much money we should put down on the vehicle. The process was very quick, smooth and painless. We don't feel as though we were put through the meat grinder and question whether we did the right thing or not after the sale as we have in the past. Five Star Ford's people helped us make the right decision and were very honest and up front in areas that most dealerships aren't. We feel like it is a family more than a business and that we are now a new member of the family. We will definitely be back and bring friends and family with us! Thank you Five Star Ford of Fort Worth! Boyd and Lori Sizemore More

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