Kiaira Nash

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconvenience you encountered with our parts department. It's unfortunate that the part you expected wasn't available upon your visit, causing an unexpected disruption to your plans. We understand the frustration this may have caused and for that, we're truly sorry! Please know that your feedback is invaluable to us, and we'll take proactive measures to ensure better communication between our departments to prevent similar situations from occurring in the future. Your understanding and patience are greatly appreciated as we strive to improve our services continuously. We genuinely value your loyalty and look forward to serving you again in the future, whether it's for service or assisting with your next vehicle purchase! Should you have any further concerns or queries, please feel free to reach out to us directly. Again, thank you for allowing us to be your dealership of choice!

Mitchell Chrysler Dodge Jeep Ram responded

Johnny, Thank you for your kind review! We are happy to hear that you have no complaints regarding your recent visit to our Service Department and look forward to helping you with future services!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your experience with us! We're happy to hear that you found our facility amazing and our staff helpful and knowledgeable. Delivering exceptional service that exceeds expectations is what we aim for, and we're delighted that we could do so for you. We appreciate your trust in us and look forward to welcoming you back for your future service needs!

Mitchell Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to leave us a review and rating our dealership five-stars! It is wonderful to hear that your service was done in a timely manner and that you have no complaints. We look forward to future services and thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

Mitchell Chrysler Dodge Jeep Ram responded

Jason, Thank you for sharing your experience and rating our dealership five-stars! Keeping our customers updated throughout the process is a top priority for us and we're delighted that it made a positive difference for you. Your recommendation means a lot to us and we appreciate your support. We look forward to serving you for many more years to come!

Mitchell Chrysler Dodge Jeep Ram responded

Anna, We appreciate you taking the time to share your experience with us! We're delighted that you found our dealership clean and our team friendly and attentive. Providing a welcoming environment and exceptional service is our priority and it's wonderful to know that you felt well taken care of during your visit. Your review means a lot to us and we look forward to serving you again!

Mitchell Chrysler Dodge Jeep Ram responded

Kevin, Thank you so much for your loyalty and for sharing your incredible experience with us! We're thrilled to have been by your side for three vehicles and to have consistently provided the support and service you deserve. We're honored to have gained your trust in ensuring a hassle-free experience, even beyond warranty periods. Your confidence in us means the world, and we're overjoyed that we could swiftly address your recent concerns. Thank you for allowing us to serve you and for being apart of our Mitchell Chrysler Dodge Ram Jeep family!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that our efforts to assist you were helpful and exceeded your expectations. Providing clear explanations and going the extra mile for our customers is always our goal. We appreciate your kind words and hope to continue delivering top-notch service to you and all our valued customers. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep!

Mitchell Chrysler Dodge Jeep Ram responded

Jonathan, Thank you for being a loyal customer and for your kind words about our Service Department! We deeply appreciate your trust and support over the purchase of four Ram trucks. Our team works diligently to ensure every customer receives top-notch service, and your feedback motivates us to continue delivering excellence. We're grateful for your continued support and we're here whenever you need us. Thank you for being a part of our Mitchell Ram family!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for making the drive from Andalusia to choose our services! We're honored by your loyalty over the years. We're thrilled to know that you've had a positive experience with our team and service. Your continued trust means a lot to us, and we look forward to providing great service for many more years to come!