Kiaira Nash

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for choosing our dealership. We're thrilled to hear that you found working with us to be easy and that you had a great experience with our customer service. Your feedback means a lot to us, and we're honored to be considered the best dealership you've worked with in the past 40 years. It's our commitment to provide exceptional service to all our customers, and we're delighted that you had such a positive experience. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again when the need arises.

Mitchell Chrysler Dodge Jeep Ram responded

We truly appreciate your kind words and recommendation! We're thrilled to hear that you had an awesome experience with our friendly and professional team. Your support means a lot to us and we look forward to assisting you and your friends in the future!

Mitchell Chrysler Dodge Jeep Ram responded

Pamela, We truly appreciate you taking the time to leave us such a fantastic review! We are delighted to hear that you had an excellent experience when bringing your Jeep in for service. We're especially pleased that you found our staff to be friendly and helpful. Your satisfaction is our top priority, and we're grateful for your trust in us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Mitchell Chrysler Dodge Jeep Ram responded

Rafael, Thank you so much for taking the time to leave us such a wonderful review. We truly appreciate your feedback and are delighted to hear that you felt welcomed, valued, and that all of your vehicle needs were addressed. It is very important to us that our customers are satisfied and it sounds like we have achieved our goal with you. We are here for you anytime and we look forward to helping you with all of your vehicle needs down the road!

Mitchell Chrysler Dodge Jeep Ram responded

Eric, Thank you so much for your continued loyalty to our dealership and for taking the time to share your experience. We are truly grateful for customers like you who trust us with their vehicle needs! Providing a pressure-free, attentive experience is at the heart of what we do, and your feedback reaffirms our dedication to customer satisfaction. Your recommendation means the world to us and we are truly grateful to have you be apart of our Mitchell Chrysler Dodge Ram Jeep family!

Mitchell Chrysler Dodge Jeep Ram responded

We sincerely appreciate your feedback and are genuinely sorry to hear about your recent experience with our dealership. We take customer satisfaction very seriously, and your concerns have not gone unnoticed. We understand that you faced issues with your vehicle, and we regret any inconvenience this may have caused. We would like to make it right, but unfortunately, without additional information, we are unable to identify your specific situation and address the concerns directly. If you are open to discussing this further, please contact our Service Manager, Reggie Jones, at 334-347-8906. You may also respond with your name and number, and we will have a Manager reach out to you. We are committed to providing the best possible experience for all our customers and we apologize for falling short of your expectations. We value your business and hope to have the opportunity to regain your trust in the future. Best Regards, Mitchell Chrysler Dodge Ram Jeep

Mitchell Chrysler Dodge Jeep Ram responded

Darla, Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear about your exceptional experience with us, from the moment you arrived until you left. It's heartening to know that our efforts made a difference during your visit. We believe in going the extra mile to provide the best possible service and your kind words reaffirm that we are on the right track. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We look forward to serving you again in the future!

Mitchell Chrysler Dodge Jeep Ram responded

We're delighted to hear about your positive experience with Heather and Dave! Thank you for taking the time to share your feedback. Providing honest and helpful assistance is a core value for us and we're thrilled that they were able to address your questions effectively. We appreciate your support and look forward to continuing to provide you with top-notch service!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team takes great pride in maintaining a clean and welcoming environment for our customers. It's wonderful to know that you found our staff to be great – we strive to provide top-notch service to every individual who walks through our doors. Your recommendation means a lot to us and we look forward to the opportunity to serve you again for any future vehicle servicing needs!

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled that our team and service met your expectations. Your satisfaction is our priority and we appreciate you choosing Mitchell Chrysler Dodge Ram Jeep! We look forward to helping you with all of your automotive needs for many more years to come.