Kiaira Nash

Great team that always go above and beyond to meet all our needs. Very satisfied. our needs. Very satisfied. More

by jsenglish71 Verified Customer Verified Customer

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They did a great job and were quick and courteous. I feel comfortable and confident bringing my Jeep to that location. I feel comfortable and confident bringing my Jeep to that location. More

by ericgalvan Verified Customer Verified Customer

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Service representatives consistently lie about the status of pending repairs! I took my vehicle in to have the seat heater replaced on a 2022 Grand Wagoneer Series III twice. The first time I took it in they of pending repairs! I took my vehicle in to have the seat heater replaced on a 2022 Grand Wagoneer Series III twice. The first time I took it in they gave it back to me as though the repairs were made. The seat was not fixed and the heater turned off with 15 minutes. I went back in before I ever pulled off the lot to inform them that the repairs were not made. They told me they didn't have the the parts and to call Chyrsler to get the parts sent to them. Even though this was the service department's responsibility I called Chrysler to get the parts, and the part were mailed to the service department before my repair appointment was scheduled. They have had my vehicle for two weeks and claim that they are either waiting on parts or don't have technicians to complete the repair. Technical Service Bulletin 23-006-22 REV. C describes the repair my vehicle required. Within it, only 8.8 hours of labor is needed to complete my repair. I was told a plethora of lies such as "We have to order parts," "The parts we ordered came in broke," "We don't have trained technicians to complete the complex repair," and "A new bulletin came out that we didn't know about" to name a few. More

by M. Delaney Verified Customer Verified Customer

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Kiara is a joy to work with. I feel like she really wants to help me get my Jeep repaired correctly and back on the road as quickly as possible. I feel like she really wants to help me get my Jeep repaired correctly and back on the road as quickly as possible. More

by marksw0 Verified Customer Verified Customer

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Kiaira Nash behind the counter was great, BUT the service manager is unprofessional and rude. This is the 3rd I have to take my 2019 Grand Cherokee to this service depart and we are still having problems wit manager is unprofessional and rude. This is the 3rd I have to take my 2019 Grand Cherokee to this service depart and we are still having problems with it. Find another service department, not in Dothan either. I have heard problems with their service department as well. More

by the_4_herrings Verified Customer Verified Customer

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It took from December 2023 until Feb 2024 to get recall parts. Great service afterwards. parts. Great service afterwards. More

by zuke200511 Verified Customer Verified Customer

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Top notch service from this dealership nothing but a great experience so far working with this dealership! great experience so far working with this dealership! More

by Tim L Verified Customer Verified Customer

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I’ve had my vehicles serviced here for many years. Kiaira is the best! Will return again Kiaira is the best! Will return again More

by redkaw1700 Verified Customer Verified Customer

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Nice professional, friendly and helpful folks. Service manager is also friendly and helpful. Roy was very informative and took the time to help me understand your processes during a service visit Service manager is also friendly and helpful. Roy was very informative and took the time to help me understand your processes during a service visit. Cory did a great job showing me some trucks but just couldn’t make the deal work. Hopefully later on we can do a trade. Thanks More

by g.b.hall.gh Verified Customer Verified Customer

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very friendly staff. they were extremely helpful and Roy Daniels kept me informed about my vehicle and answered questions in a timely manner for me. I would highly recomm they were extremely helpful and Roy Daniels kept me informed about my vehicle and answered questions in a timely manner for me. I would highly recommend them to anyone. More

by mcparr4 Verified Customer Verified Customer

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