Lance Smith
Service Advisor
Lithia Hyundai of Reno
2620 Kietzke Lane
Reno, NV 89502
864 Reviews of Lance Smith
July 03, 2020
The service department did a great job. I also received a complimentary car wash. Plus, our car was available to pick up before the time originally quoted. I appreciated the professionalism of the staff as w complimentary car wash. Plus, our car was available to pick up before the time originally quoted. I appreciated the professionalism of the staff as well. More
July 01, 2020
We were contacted by Lithia Hyundai by email then phone to look at their vehicles and trade our leased Santa Fe early before December. We spoke with Holly Jensen about our desires and she went to work and to look at their vehicles and trade our leased Santa Fe early before December. We spoke with Holly Jensen about our desires and she went to work and updated us the next day that she had inventory on their lots that would meet our needs. She then went above and beyond to explain to us the options available and we were very impressed by not only her professionalism and knowledge but how careful they were observing all COVID precautions. Holly made everything thing exciting and seamless in preparing our vehicle purchase and even assisted us in getting the zero percent financing that we qualified for with first responder discount also. We will without hesitation be recommending Holly and the Dealership to our friends and family !! Thank you again Holly for this Great experience, Linda and Scott Hawley More
Other Employees Tagged: Holly Jensen , David Lennox
July 01, 2020
Lance is the best Lance Smith is the reason I continue to get my car serviced by the dealership. He continues to go out of his way for customers and always has a smile Lance Smith is the reason I continue to get my car serviced by the dealership. He continues to go out of his way for customers and always has a smile on his face doing it. I've never met a better service manager, and because of Lance, I will continue to go to Hyundai despite the higher pricing. If you want to make sure you're taken care of, go to Lance! More
June 30, 2020
Car trouble Lance was there to greet me and made it easier for me and was ready to check in my car for service right away. He also explained what was going on wi Lance was there to greet me and made it easier for me and was ready to check in my car for service right away. He also explained what was going on with me car and explained I needed to leave it behind my car was in good hands. More
Other Employees Tagged: Matt Franceschini
June 29, 2020
Cherae and Joe are awesome. They make things easy for me, no matter how much I try to go buy elsewhere, I just keep coming back because of them. Lance in the service department by far is the best service wri no matter how much I try to go buy elsewhere, I just keep coming back because of them. Lance in the service department by far is the best service writer there. I will only deal with these 3 because of how they bend over backwards to make me happy! Great job guys!! More
Other Employees Tagged: Dylan Clunie , Joe Collazo, Cherae Cozzi, Christopher Osorio
June 29, 2020
Service department always does a great job. Lance is outstanding always knowledgeable, friendly.. lance keep you updated with your visit. Lance is the cream of the crop outstanding always knowledgeable, friendly.. lance keep you updated with your visit. Lance is the cream of the crop More
June 26, 2020
Lance is Always great. He is very professional and efficient. It's great knowing when I bring my car in for service everything will be taken care of quickly. Teri McMullin efficient. It's great knowing when I bring my car in for service everything will be taken care of quickly. Teri McMullin More
June 26, 2020
Always great service After having my 68th quarterly oil change I am as happy with the great service as I was when I purchased the car in 2003 Thanks for being reliable. After having my 68th quarterly oil change I am as happy with the great service as I was when I purchased the car in 2003 Thanks for being reliable. More

