Dealer Reviews
Cars for Sale
Dealer Log In
Lance Smith
Lance Smith
Service Advisor
Lithia Hyundai of Reno
2620 Kietzke Lane
Reno, NV 89502
864 Reviews
864 Reviews of Lance Smith
Verified Customer
June 26, 2020
Great friendly and helpful service. When I was in to have car serviced I talked to Joe about lease or new car. He was very helpful. Larry Farrell brought the car out for me to see and When I was in to have car serviced I talked to Joe about lease or new car. He was very helpful. Larry Farrell brought the car out for me to see and explained some of features of the car. Larry was very patient and helpful. Larry delivered the car later that day. He helped me with taking plates off my car and making sure I know what to do. I have texted him a couple times since and he has always been very friendly and helpful. Devin in finance was also very helpful. I find all the staff there to be very friendly and helpful. More
by SJWILLIAMS8888
Other Employees Tagged: Devin Rogers , Joe Collazo, Larry Farrell
June 25, 2020
Lance is the only reason I come here Lance is literally always the best, nicest, and most professional person Ive dealt with there. He remembers me, he knows my car, and he always asks ab Lance is literally always the best, nicest, and most professional person Ive dealt with there. He remembers me, he knows my car, and he always asks about how things are going. Lance is the best by far and deserves a lot more credit than my words can give. More
by BRAIGHLEE
June 25, 2020
The dealership and service center are great. And always have smiles on there face. Thank you guys so much for everything you do. Have a great day have smiles on there face. Thank you guys so much for everything you do. Have a great day More
by SWILKES1199
Other Employees Tagged: Richard Dvorak
June 16, 2020
Truly the best service department around! Always treated with kindness and the satisfaction knowing my vehicle is well maintained. Totally taken care of. Thank you! (: with kindness and the satisfaction knowing my vehicle is well maintained. Totally taken care of. Thank you! (: More
by MANDNIVES
Other Employees Tagged: Matt Franceschini
June 15, 2020
Wonderful service, as always! We were scheduled for an oil change, but realized that we also needed to have our cabin filter, as well. Lance made sure that we were taken care of. Awesome job! oil change, but realized that we also needed to have our cabin filter, as well. Lance made sure that we were taken care of. Awesome job! More
by MARCYDEARMOND1
June 15, 2020
Excellent, professional service. Matt Franceschini provided prompt, courteous, professional assistance in signing me in for my vehicles service. He ensured that my vehicle entered th Matt Franceschini provided prompt, courteous, professional assistance in signing me in for my vehicles service. He ensured that my vehicle entered the shop at my appointment time and saw to it that my vehicle service was completed in a timely manner. It is a pleasure dealing with Lithia Hyundai Reno's Service Staff. It is great to be remembered and greeted by all Service Staff members I have worked with in the past. Truly a pleasurable experience. More
by WYANTJ
Other Employees Tagged: Matt Franceschini
June 15, 2020
Great Customer Service I have always received great service. Lance is great in the service department with answering my questions and working with me on service. Joe was I have always received great service. Lance is great in the service department with answering my questions and working with me on service. Joe was also very helpful in answering my questions regarding my current lease. More
by SJWILLIAMS8888
Other Employees Tagged: Joe Collazo
June 12, 2020
Appreciate that they are following social distance procedures. Staff are always friendly and professional. Work was done on time. Will definitely return to Lithia for all service needed. procedures. Staff are always friendly and professional. Work was done on time. Will definitely return to Lithia for all service needed. More
by T-KARNOLD
