Lance Smith

Fewer thing checked than when I had the bumper to bumper warranty. Service desk people were great though. Lance is the best and does a great job warranty. Service desk people were great though. Lance is the best and does a great job More

by CRSCTR Verified Customer Verified Customer

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We are always so very pleased with the service we receive when we bring our car in to get our oil changed, or for repairs. As soon as we walk in the door of the service department, we feel welcomed. I want t when we bring our car in to get our oil changed, or for repairs. As soon as we walk in the door of the service department, we feel welcomed. I want to especially give a well deserved shout out to Lance, in the service department. We always receive the best service from him. We try to spread the word about Lithia Hyundai as often as we can. Thanks! More

by MARCYDEARMOND1 Verified Customer Verified Customer

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Great service - Tire Repair Bought a new set of tires- Less than one week later I got a nail- blow out. lance helped get it done quickly and easily. Always friendly and helpful Bought a new set of tires- Less than one week later I got a nail- blow out. lance helped get it done quickly and easily. Always friendly and helpful staff. More

by AJDUESEASON Verified Customer Verified Customer

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Very professional advisers. They know what they’re talking about and explain everything detail so I could understand. Trustworthy, I can always rely on their technicians that they’re doing an amazing talking about and explain everything detail so I could understand. Trustworthy, I can always rely on their technicians that they’re doing an amazing job. More

by BRYAN M Verified Customer Verified Customer

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Great customer service Lance from Service recommended Richard Dvorak to us when my daughter wanted to buy her first car. Richard took great care of us and made the entire p Lance from Service recommended Richard Dvorak to us when my daughter wanted to buy her first car. Richard took great care of us and made the entire process very pleasant. He went above and beyond to explain every step to my daughter(19) who is a first time byer. He made sure she received EVERYTHING she needed to protect and cover the car in every situation. David in Finance also was great in explaining everything to my daughter- all her finance questions were answered and the best loan options were presented. We have purchased 5 Hyundai's from this dealer. I would highly recommend Lance in Service and Richard in Sales for your car needs. More

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Great customer service I have used Lithia Hyundai of Reno for all of my care service. I trust Lance Smith to make sure that my car gets the service I need and to be sure tha I have used Lithia Hyundai of Reno for all of my care service. I trust Lance Smith to make sure that my car gets the service I need and to be sure that my care is safe and well maintained. I wouldn't that my care any palace else for service AND I drive 225 miles each way for that service. Further, having recently purchased a certified pre-owned vehicle from Lithia Reno I intend to continue having it service there by Lance. More

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Awesome service! Wouldn’t go anywhere else beside lithos Hyundai of Reno! Thank you guys your the best an see you soon. Happy thanksgiving to Matt Ashton, lance Smith. Have a good one guys Hyundai of Reno! Thank you guys your the best an see you soon. Happy thanksgiving to Matt Ashton, lance Smith. Have a good one guys More

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He lets cars off the lot with a leaky oil plug from an oil pan and not take responsibility for his mechanics actions. I have photos and it is not good. oil pan and not take responsibility for his mechanics actions. I have photos and it is not good. More

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BEST EXPERIENCE This was our 6th car from Reno Lithia Hyundai. It is always a great experience. Pete is the BEST! We will never buy a car from anyone else. This was our 6th car from Reno Lithia Hyundai. It is always a great experience. Pete is the BEST! We will never buy a car from anyone else. More

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general maintience We have always been happy with the service. The people are always friendly and take care of our needs. The are also very up to date on new things and We have always been happy with the service. The people are always friendly and take care of our needs. The are also very up to date on new things and telling us when things need attention. Thanks Jackie More

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