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Lance Smith
Lance Smith
Service Advisor
Lithia Hyundai of Reno
2620 Kietzke Lane
Reno, NV 89502
864 Reviews
864 Reviews of Lance Smith
June 04, 2020
Really helpful and they're willing to work with you. Great environment no stress and you feel at ease they explain everything so there's no miscommunication. Great environment no stress and you feel at ease they explain everything so there's no miscommunication. More
by misterh775
Verified CustomerOther Employees Tagged: Hannah Choquette, Garrett Clunie, Joe Collazo, David Lennox
May 26, 2020
Well, this is my second oil change done by Lithia since I’ve had my current car. The wait was 1.5 hours. And both times there was oil all over the underside of the splash shield that sits directly below th I’ve had my current car. The wait was 1.5 hours. And both times there was oil all over the underside of the splash shield that sits directly below the engine. Now, once again I have to jack up the car, pull the splash shield and wipe it up. Thanks Lithia. Too bad my oil changes are financed into my auto loan. More
by ricsroccharles
May 26, 2020
Excellent Customer Care These guys are truly the creme de la creme for my vehicle purchasing and service. I won't go anywhere else for anything having to do with my Hyundai. These guys are truly the creme de la creme for my vehicle purchasing and service. I won't go anywhere else for anything having to do with my Hyundai. Their constant meticulous care and empathy makes all the difference. More
by MLEANNDRUMM
Other Employees Tagged: Tabatha Culver
May 19, 2020
My experience was good and easy. Lance is great and very respectful of social distance. Made me feel more comfortable about being there and scheduling any future service. respectful of social distance. Made me feel more comfortable about being there and scheduling any future service. More
by Victoria
May 18, 2020
Larry was Great helped our family get a new suv we love it and they were so good to work with we will tell all of our friends and family about Lithia of Reno it and they were so good to work with we will tell all of our friends and family about Lithia of Reno More
by Family of 4
Other Employees Tagged: Joe Collazo, Larry Farrell, Christopher Osorio
May 16, 2020
Best one yet I have now had 4 Hyundai's from Lithia. They have been very professional and made each transaction pleasant. Richard always been very patient with o I have now had 4 Hyundai's from Lithia. They have been very professional and made each transaction pleasant. Richard always been very patient with our desire to know all we can before we finalize any decision. The most recent vehicle has every possible gadget which means there is more to learn. More
by hcinfernley
Other Employees Tagged: Richard Dvorak, David Lennox
May 15, 2020
Customer suportarla and human Quálitas. Lance is an excelente employee. You News to improcedente the waitind time of the cliente that arribes by appointmet in this virus time excelente employee. You News to improcedente the waitind time of the cliente that arribes by appointmet in this virus time More
by BELLYKIKI1969
May 13, 2020
Pleasant personalities, quick to check in, understanding when things don't go right, one day took longer the next day was done earlier. Overall satisfied with service department and will return for future when things don't go right, one day took longer the next day was done earlier. Overall satisfied with service department and will return for future services. More
by GINSTER51
Other Employees Tagged: Matt Ashton, Brett Roderick
May 08, 2020
Recall Service This dealership took CDC distancing and cleanliness guidelines to heart. The entry to service area was very clean, chairs and tables in the waiting r This dealership took CDC distancing and cleanliness guidelines to heart. The entry to service area was very clean, chairs and tables in the waiting room were clean and distanced. More
by VLTMILLS
