
Lance Smith
Service Advisor
Lithia Hyundai of Reno
2620 Kietzke Lane
Reno, NV 89502

799 Reviews of Lance Smith
September 18, 2017
Excellent service My Santa Fe was due for regular oil change plus a recall. However, my car developed another problem involving the door locks. I had already had a pa My Santa Fe was due for regular oil change plus a recall. However, my car developed another problem involving the door locks. I had already had a part replaced at a NV Hyundai dealer which worked for one day. I know Lithia replaced another part which still didn't resolve the problem. They called in a specialist to figure out the problem with my car. During this entire process, Lance Smith kept me informed of what was going on with my vehicle. When I picked it up, it had been washed and looked wonderful. Thanks to the entire Lithia Hyundai crew for taking such good care of my care! More
Other Employees Tagged: Joe Collazo
June 15, 2017
Dealership Review This is an outstanding dealership. Everything about them is outstanding. The personnel are first class, friendly, knowledgeable, concerned, and pro This is an outstanding dealership. Everything about them is outstanding. The personnel are first class, friendly, knowledgeable, concerned, and professional. I have been going to this dealership for years and have never been disappointed in the service or treatment. More
Other Employees Tagged: Otto Sandoval-Carpio , JJ Collazo, Joe Collazo, Nawazz Khan, Carlo Moscoso
June 13, 2017
Good experience Alec was knowledgeable about the car and went above and beyond to ensure I was satisfied. He also bought me a Pepsi when I was extremely stressed. Tha Alec was knowledgeable about the car and went above and beyond to ensure I was satisfied. He also bought me a Pepsi when I was extremely stressed. That helped me. More
Other Employees Tagged: Joe Collazo, David Lennox, Alec McGee
June 03, 2017
Appreciation ..Love my cars Thank you Bryan Ogg and Lithia hyundai of Reno. I enjoy my service visits and the way my wife and I are greeted as friends every time we come in. Brya Thank you Bryan Ogg and Lithia hyundai of Reno. I enjoy my service visits and the way my wife and I are greeted as friends every time we come in. Bryan is my car guy and Lithia hyundai of Reno is my dealership More
Other Employees Tagged: Joe Collazo, Bryan Ogg
April 25, 2017
Satisfied Buyer Was extremely satisfied with your Staff from previous Warranty Service to Sales and Service of a New Vehicle. this is the 4th vehicle I have purchased Was extremely satisfied with your Staff from previous Warranty Service to Sales and Service of a New Vehicle. this is the 4th vehicle I have purchased from you in seven years! More
Other Employees Tagged: Nawazz Khan, Ali
April 24, 2017
Service - accent Lance is excellent at getting us in a moment's notice. He is outstanding and always goes above and beyond what we expect. I love dealing with him Lance is excellent at getting us in a moment's notice. He is outstanding and always goes above and beyond what we expect. I love dealing with him More
April 20, 2017
Great dealership Pete is the best salesman we have ever had. JJ, his assistant, is excellent. Lance is very professional in the service department. Overall, Lithia H Pete is the best salesman we have ever had. JJ, his assistant, is excellent. Lance is very professional in the service department. Overall, Lithia Hyundai is a great dealership. More
Other Employees Tagged: JJ Collazo, Pete Montalvo, Pete
March 27, 2017
Place is awesome! Great place and people! Lance is the man! Quality service done fast. Would recommend to everyone to go there. Will continue to go there for all my Great place and people! Lance is the man! Quality service done fast. Would recommend to everyone to go there. Will continue to go there for all my service needs! More
March 24, 2017
Sheri i like working with this dealership they have always been helpful and friendly. This is the third car I have purchased fro Lithia Hyundai and the sec i like working with this dealership they have always been helpful and friendly. This is the third car I have purchased fro Lithia Hyundai and the second I have purchased from Chris. He has always been very helpful and wonderful to work with. The Service Department has always been fast and friendly. More
Other Employees Tagged: Carlo Moscoso, Christopher Osorio
March 08, 2017
Good job guys The family is happy with your dealer ship. I have been getting oil changes from you guys for 10yrs thanks for everything keep up the good work The family is happy with your dealer ship. I have been getting oil changes from you guys for 10yrs thanks for everything keep up the good work More
Other Employees Tagged: JJ Collazo, Joe Collazo, Pete Montalvo, Carlo Moscoso, Pete