MM Ross

Awesome Service We had a sales person come right to us when we arrived. We told him all we had to work with and he tried his best to get us what we needed. I was very We had a sales person come right to us when we arrived. We told him all we had to work with and he tried his best to get us what we needed. I was very impressed. More

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2nd time leaser Thank you Bob Nemri and Gary White for the excellent service last Friday. I was in and out in a lot less time than last year. Bob and I spoke earlie Thank you Bob Nemri and Gary White for the excellent service last Friday. I was in and out in a lot less time than last year. Bob and I spoke earlier in the month so he knew what I was looking for, everyone from the reception staff to the finance department was extremely friendly and helpful. Will be back and will be talking you up to my friends. mmc More

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Great purchasing experience. I can't say enough about Rick Dike and Five Star. Rick's professional, no nonsense approach was refreshing to say the least. He met me early in the mo I can't say enough about Rick Dike and Five Star. Rick's professional, no nonsense approach was refreshing to say the least. He met me early in the morning and I was at work by 9:30 with a new truck. More

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Hands down best dealership!! I've bought 7 vehicles from this dealer over the past 16yrs, and I'll keep coming back! Mm Ross ( The BULLRIDER) and his team are the best around! Jo I've bought 7 vehicles from this dealer over the past 16yrs, and I'll keep coming back! Mm Ross ( The BULLRIDER) and his team are the best around! Joe Vasquez is an awesome salesman, my last two vehicles were bought from him. If you looking for a no hassle experience then check out 5 Star Ford of North Richland Hills. More

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I had 500 questions and they were all answered with a smile I walked in only knowing I wanted a white vehicle and that I loved the exterior of the Explorer. Carlos Hernandez in sales was patient in not only ve I walked in only knowing I wanted a white vehicle and that I loved the exterior of the Explorer. Carlos Hernandez in sales was patient in not only verbally explaining what the different options were with the interiors of the Explorers but also showing me so that I could narrow down my options. He never once pushed me to buy the most expensive or hurried me up and I LOVED THAT! We got to meet Mr. Alfred and was just as courteous and willing to help. I walked in late in the evening on a Saturday and the guys in Finance Anthony, Jimmy, and MM Ross were amazing offering to hold the car I liked until Monday so that banks would be open to offer us a great interest rate. I'm in the accounting field and told them my time was golden especially during tax season. They made it so hassle free that we literally walked in and signed in no time and the car was ready to go as promised. We have used other dealerships in the past but don't ever recall a time the process was painless! Thanks FIVE STAR FORD...your name says everything. More

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new car great service , friendly staff. large inventory, great price range. great location in the area . will use five star ford service department. and s great service , friendly staff. large inventory, great price range. great location in the area . will use five star ford service department. and sales department. thank you. More

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March 2017 awesome car buying process I was very happy with my entire car buying process! Sam was very helpful friendly to myself and my daughters who accompanied us on the test drive. MM I was very happy with my entire car buying process! Sam was very helpful friendly to myself and my daughters who accompanied us on the test drive. MM was able to work a miracle and get me financed. Jim was friendly and quick in wrapping up signing all the finance papers. More

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Going the Extra Mile My husband and I went to Five Star Ford North Richland Hills yesterday looking to try and finance for a new truck. The first one to help us was Briann My husband and I went to Five Star Ford North Richland Hills yesterday looking to try and finance for a new truck. The first one to help us was Brianna and she worked long and hard gathering information and talking with management on our behalf. Also, Tony who we have bought two vehicles from before was hands on in helping before preparing a plan for a sale and after the sale getting into the truck and on line for what was needed. David Hill worked tirelessly all day getting us the best deal and interest rate. We have also purchased vehicles from him at least two other times and in our opinion he is the greatest asset that Sam Pack's could have. He is warm, friendly, hard working and truly cares about the customer. He is the reason we keep coming back. Thank you too to MM Ross for helping complete this deal. He was instrumental in the transaction and also a very warm and friendly man. Thank you so much for all of your help in obtaining another great vehicle. You have our business always. More

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Hands down the best ! Let me start by saying this isn't the first time I've used this dealership. The management and the finance team are highly seasoned professionals. Tha Let me start by saying this isn't the first time I've used this dealership. The management and the finance team are highly seasoned professionals. Thankful to have a group of people in a dealership that care so much. More

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Bought 2010 Mustang Convertible Came in to look for a Clean Used Mustang with low miles. Doreen took me to exactly what I had asked for. 2010 Gray Convertible with 43,000 miles. Told Came in to look for a Clean Used Mustang with low miles. Doreen took me to exactly what I had asked for. 2010 Gray Convertible with 43,000 miles. Told her I want it. I have X amount to put down and my credit is good but not great. She came up with the figures, approached Management, got approval. I am now driving the car I had Imagined. Thank you Doreen and Mr. Ross. Thank you, Five Star. More

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