MM Ross

Pleasant experience buying a pre-owned vehicle. Alfred, Sales Consultant, was great to work with. Alfred, Sales Consultant, was great to work with. More

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I recently had the pleasure of visiting FIVE STAR FORD NORTH RICHLAND HILLS and I couldn't be more impressed with the service and selection they provided. From the moment I walked through the door, I was NORTH RICHLAND HILLS and I couldn't be more impressed with the service and selection they provided. From the moment I walked through the door, I was greeted by a friendly and knowledgeable salesman, William May, who was eager to assist me. William spent hours making sure my experience was incredible! He personally stayed with the vehicle I was purchasing through its inspection, tire replacement, and preparation. He was very patient and accommodating answering all of my questions. I was also impressed with the financing options they offered and the staff, Mark Ake and M.M. Ross, who helped me with that process. They were very knowledgeable, friendly, and helpful. They went above and beyond all reasonable expectations. Overall, I had an excellent experience at FIVE STAR FORD NORTH RICHLAND HILLS and would highly recommend them to anyone in the market for a new vehicle. They made my car-buying experience a positive one. Thanks to the team at FIVE STAR FORD NORTH RICHLAND HILLS for their great service! More

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We have purchased 3 vehicles from this dealership, all with Crystal Sanders & John little. Along with both my parents and siblings. This last vehicle we purchased was due to a car accident that totaled my with Crystal Sanders & John little. Along with both my parents and siblings. This last vehicle we purchased was due to a car accident that totaled my 2019 Ford Explorer. When the insurance called and told me they were cancelling my car they gave me only 5 days to find a new vehicle and then I would be out of a rental. Crystal jumped into help me! She was able to get me a new loan before insurance had paid off my current one. I told her everything I needed and also what I wanted. She helped me find the perfect truck to fit my needs and wants all while keeping me in the price range we could afford! She did most of the deal over the phone and online. We didn’t have to sit there for hours waiting. We arrived to pick up the truck and sign paper work. They worked hard for us to get a wonderful rate and a beautiful new F150. Will never go anywhere else. Best staff and definitely a 5 star experience! Thanks Crystal! More

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Working with crystal and John made my experience very easy and I’m so glad I got to buy my second truck from them. I love my new truck! easy and I’m so glad I got to buy my second truck from them. I love my new truck! More

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I thought Jode took care of my wife and I very professional and did a great job. Thank you Jode! Thanks 5star for hiring him! professional and did a great job. Thank you Jode! Thanks 5star for hiring him! More

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My experience with Five Star Ford have been outstanding. I cannot say enough good things about Sam Limo and the entire team that I me at Five Star Ford. I am an out of state purchaser of a Ford Super Duty I cannot say enough good things about Sam Limo and the entire team that I me at Five Star Ford. I am an out of state purchaser of a Ford Super Duty. They were extremely accommodating, knowledgeable, and above all fair and honest in their dealings. Their processes are fair and up front, and there are none of the "games" or up sales that you experience with other dealers. My experience buying this truck is undoubtedly the best vehicle buying experience I have ever had. I will recommend Five Star Ford to all of my family and friends, and I will definitely be a repeat customer. John Rouse North Carolina More

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Excellent experience. The hardest part of the process was deciding which color to choose. This dealership has great integrity. I made a fair offer and not only did they ac The hardest part of the process was deciding which color to choose. This dealership has great integrity. I made a fair offer and not only did they accept it, they actually sold me the vehicle for less than my offer. You will not be disappointed. Ask for William May for sales and if you make a deal ask for Tut for finance. More

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Always a great experience at Five Star Ford, and a pleasure catching up with everyone. We've been working with Rick Dike for years and can't speak highly enough of him. Looking forward to the next one pleasure catching up with everyone. We've been working with Rick Dike for years and can't speak highly enough of him. Looking forward to the next one! More

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I worked directly with the sales manager, Rick Dike. He was great. No pressure but he got my new truck ordered for me just the way I wanted it. Lee Clanton, walked me through the features and functio He was great. No pressure but he got my new truck ordered for me just the way I wanted it. Lee Clanton, walked me through the features and functionality which was an extensive list. He was glad to see me when I went back with some followup questions. A great guy. David Hill in finance got me the extended service plan I wanted. Mr. MM Hall, the finance manager, and Mr. Joshua Fichter, the general manager, both contacted me personally to make sure I was completely satisfied with my purchase. This is a great management team with full transparency and a true desire to treat me as a valued customer. I would definitely refer friends and family to Five Star Ford in North Richland Hills, Texas. More

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The following employees showed exceptional expertise, helpfulness and professionalism throughout the truck purchase experience: Joad Mejia (sales) Denny (aftermarket) David Hill (finance) MM Ross helpfulness and professionalism throughout the truck purchase experience: Joad Mejia (sales) Denny (aftermarket) David Hill (finance) MM Ross (finance) I'd buy @ 5Star Ford again and recommend to family and friends. More

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