MM Ross

NEW TRUCK PURCHASE This is a wonderful dealership! We have now purchased 4 vehicles/trucks from Five Star, and wouldn't buy from anyone else. They are wonderful, and e This is a wonderful dealership! We have now purchased 4 vehicles/trucks from Five Star, and wouldn't buy from anyone else. They are wonderful, and everyone we have ever dealt with is extremely professional, friendly, knowledgeable, and very helpful. I give Five Star a perfect review!! More

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Outstanding Service This is our second purchase from Five Star. Jason was “Johnny on the spot” with all our needs and request. He was great to work with and very persona This is our second purchase from Five Star. Jason was “Johnny on the spot” with all our needs and request. He was great to work with and very personable. Everyone made our buying process easy and enjoyable. Thanks again Five Star Ford !! Jack & Diann P. More

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Excellent Experience! One of the easiest car buying experiences I've ever had. Our salesman Rick Dike was hands down the best salesman I've ever worked with. He was no-no One of the easiest car buying experiences I've ever had. Our salesman Rick Dike was hands down the best salesman I've ever worked with. He was no-nonsense, friendly, professional, and thorough. He answered all of our questions and never left the office once. To top it off, Rick let MM Ross know we were on a time crunch and he stream-lined the financing experience to get us out of the dealership in less than 2 hours. Highly recommend!! More

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EXCELLENT Service!!! From the minute we entered the dealership, our experience was top notch. The showroom was beautifully decorated, friendly, and very welcoming. We w From the minute we entered the dealership, our experience was top notch. The showroom was beautifully decorated, friendly, and very welcoming. We were in a bit of a hurry and every person we worked with did their absolute best job, and did it quickly!! The staff was professional, and very personable. I even had to hug John Little before I left because I was so excited and grateful for his expertise in explaining all of the new car technology to me! And I'll be buying my husband a cute little sunhat like Rick's!! :) We will definitely be a customer for life at this dealership and will recommend it highly to others looking for great service and quality. THANK YOU!!! More

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Everyone has been extremely professional and helpful. We have had a great experience at 5 star Ford. Everyone made sure that we had the most amazing experience and that we were completely satisfied with e We have had a great experience at 5 star Ford. Everyone made sure that we had the most amazing experience and that we were completely satisfied with everything. Completely professional and curteous. I would definitely recommend the dealership to others. More

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Awesome folks Best group of people i have ever worked with. They are awesome! Fast and honest every step of the way. They made it so simple and easy. Could say mo Best group of people i have ever worked with. They are awesome! Fast and honest every step of the way. They made it so simple and easy. Could say more about the best dealership ever. More

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The best place to buy a car or truck! Lee Clanton is the best salesman ever. He had all the answers to my questions and some answers to questions i did not even think to ask. would highly Lee Clanton is the best salesman ever. He had all the answers to my questions and some answers to questions i did not even think to ask. would highly recommend him to anyone and be sure to use David "MIT" Welch for you finance man. More

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How HAPPY I am I was greeted and walk to Ken McLemore's desk, he found what I needed to be able to get in and out of a car with my bad knees. Then he handed me I was greeted and walk to Ken McLemore's desk, he found what I needed to be able to get in and out of a car with my bad knees. Then he handed me over to Tut Edwards to do paper work, but it didn't stop, because M.M.Ross was there to give me a firm hand shake and make sure things where in order! Tut, was very good at explaining the paper work! Then came Ken, again, and the excitement was overwhelming happiness, as he explained every detail of the car! Thank you to everyone! More

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Couldn't be happier! I had no hope when wanting a new car (with a warranty). My credit is horrible. After reading several reviews on different car dealerships I went to Fi I had no hope when wanting a new car (with a warranty). My credit is horrible. After reading several reviews on different car dealerships I went to Five Star Ford in North Richland Hills. Thank goodness I did! From the moment William May sat us down I knew we were exactly where we needed to be. There was no typical dealership back and forth. He was straight forward and honest every step of the way. They worked so hard to get me into a reliable vehicle. I won't ever forget it. I can only imagine how hard they had to work to get me approved and then somehow went above and beyond and got me a 1.9 interest rate! This is also my very first ford and the way the SUV handles is just a dream. My kids love it too! This is the only dealership I will ever go to again. The way everyone treated us and helped felt like family. I feel completely blessed. Thank you again William and the whole Five Star team! More

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We keep coming back This is the third vehicle we purchase from Five Star Ford and Juan Hernandez. We keep coming back and we know we will continue to come back in the fut This is the third vehicle we purchase from Five Star Ford and Juan Hernandez. We keep coming back and we know we will continue to come back in the future. Thank you to all those who have made our buying experience a great one. Jeff Crabtree, GM, has for the second time, helped us as much as he possibly could to make sure we walked out from his dealership completely satisfied. The finance team worked super hard to make sure we got the best financing options possible. Thank you MM Ross and Joe Vasquez for making it happen. Even after delivery, Justin and Gracie made sure our concerns were addressed and taken care of. But, it’s because of Juan that we are now member of the Ford family for life. If you are in the market for a new or used car, he’s your man. You won’t be disappointed. Thank you all!! More

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