MM Ross

Buying my Fusion This was my 4th car purchase from 5 Star Ford. My salesperson Dylan was very helpful. My wife came to see a focus and we looked at a few used models h This was my 4th car purchase from 5 Star Ford. My salesperson Dylan was very helpful. My wife came to see a focus and we looked at a few used models however she didnt fall in love with them. Dylan asked "how about a Mustang?" My wife's eyes got very bright and was very excited. Dylan was able to get her her dream car at a price we could afford. So she got her "Pony" as she calls it on her birthday! Dylan was awesome and went above and beyond what I expected. More

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Ollie Jackson is the best ever at working her hardest to get you a good deal. My wife and I have always been treated with the greatest respect when buying a truck, getting a repair at working her hardest to get you a good deal. My wife and I have always been treated with the greatest respect when buying a truck, getting a repair done or even having an unfortunate event fixed at the body shop we have experienced it all at 5 Star Ford. There is no doubt they all do their best to make us happy. More

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Extremely professional and courteous They listened to my needs and lead me in the right direction. It was an easy process and no wasted time. They Didn't try to sale me more than I wanted They listened to my needs and lead me in the right direction. It was an easy process and no wasted time. They Didn't try to sale me more than I wanted, they gave what I was looking for. More

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It Takes a Village When it was time for me to upgrade my Ford Explorer, I went back to my trusted friends at 5 Star Ford. Diron and Doreen have been my A team salesperso When it was time for me to upgrade my Ford Explorer, I went back to my trusted friends at 5 Star Ford. Diron and Doreen have been my A team salespersons for a while now. I now also have an A team in the finance world, Bubba, MM and David! They worked extremely hard to get me the best interest rate they could, and I am extremely grateful. Thanks also to the general sales manager Jeff, and managers Justin and Mike for all of the assistance! Travis is a whiz kid with technology, so he showed me how to work all the electronic bells and whistles of my new ride! All in all, it was an awesome experience and as long as I'm in the state of Texas, I won't go to another dealership for my car buying needs. Everyone there are true professionals and won't rest until they have found the absolute best deal that they can offer. This was my experience and I have referred several coworkers and friends to 5 Star. They also had great experiences there. The employees at Five Star Ford are more than salespeople. They are family! More

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Best deals & customer service If you are looking for a Ford, you have to go to Five Star Ford in North Richland Hilks, ask for Johnny Birdwell. He will get you the best deals, he If you are looking for a Ford, you have to go to Five Star Ford in North Richland Hilks, ask for Johnny Birdwell. He will get you the best deals, he will find exactly what you want, it is crazy how easy he made it! I hate buying cars, but he has changed that for us! I bought my truck in January, the whole experience was great, even dealing with service department! Go see Johnny! More

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Completely Satisfied A few months ago I started looking for a 2018 King Ranch F150 with my desired specifications. I made several visits to the Five Star Ford in North A few months ago I started looking for a 2018 King Ranch F150 with my desired specifications. I made several visits to the Five Star Ford in North Richland Hills and was always greeted with a spirit of helpfulness. My salesperson, Ollie Jackson suggested I order the vehicle to get just what I wanted. I have nothing but “Five Star” accolades for the entire dealership staff -sales, finance, parts and service. In addition to their oustanding customer service they always make me feel like I’m a part of the Five Star family. A special thanks to Ollie Jackson, from the ordering process to delivery you were superb! More

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"Wanted me to leave a happy customer!" Sales and Finance Department very helpful, and wanted me to be happy with my new purchase. Also, very quick and convenient same day window tinting for Sales and Finance Department very helpful, and wanted me to be happy with my new purchase. Also, very quick and convenient same day window tinting for my new vehicle. Great Customer Service! More

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Great service. Very friendly. Knowledgeable. Just bought a 2018 F150 from Rick Dike and Lee Clayton at Five Star. No hassle. Friendly personal service. Smooth and easy experience. Will definit Just bought a 2018 F150 from Rick Dike and Lee Clayton at Five Star. No hassle. Friendly personal service. Smooth and easy experience. Will definitely recommend to others, and will be a repeat customer. More

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An amazing experience finding the perfect long bed Truck for Mu husband was able to order from the factory in Kentucky and get the exact Truck he needed! Diron Lintz kept him informed thru the entire process. Mu husband was able to order from the factory in Kentucky and get the exact Truck he needed! Diron Lintz kept him informed thru the entire process. A man of his word. More

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Ford-F150 Magma Red Daniel was knowledgeable and very friendly. Went out of his way to make sure the truck we leased was everything we wanted. It is always a pleasure to Daniel was knowledgeable and very friendly. Went out of his way to make sure the truck we leased was everything we wanted. It is always a pleasure to see MMR. He made sure we were well taken care. Can't say enough about MMR! Joe in finance was great had us out quickly. Love that! MMR, Daniel, Joe and Jeff were awesome! More

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