Marie Chase

Absolutely the best car buying experience I HAVE EVER HAD! I have been needing to add a vehicle for our company's needs and sent an email into Crystal Sanders. The next thing I know She has two solutions HAD! I have been needing to add a vehicle for our company's needs and sent an email into Crystal Sanders. The next thing I know She has two solutions for me and One of them she KNOCKED clear out of the park. She found the color I wanted and everything! Crystal made the entire process so easy. When I arrived all that I had to do was go through the new tech with John Little (who was great) and then sign some quick documents with Marie Chase in commercial. I was in and out faster than I could have imagined... BRAVO TEAM FIVE STAR FORD!! BRAVO CRYSTAL!!!! More

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Last Minute Decision We were initially purchasing 1-2 and ended up purchasing 3 vehicles. Then when we were taking delivery we surprised Bob by wanting to purchase anothe We were initially purchasing 1-2 and ended up purchasing 3 vehicles. Then when we were taking delivery we surprised Bob by wanting to purchase another 4 vehicles. Bob Nemri and Tom Roby were able to locate and deliver these vehicles with very little notice. We appreciate their willingness to help us with these purchases and advice on specific details regarding specifications on these commercial vehicles. More

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Alfred and 5 Star ford saved the day Alfred and 5 Star Ford in North Richland Hills saved the day and a trip to Dallas to pick up a salt free truck. Other dealers dealt with either were n Alfred and 5 Star Ford in North Richland Hills saved the day and a trip to Dallas to pick up a salt free truck. Other dealers dealt with either were not honest or reliable, but Alfred and the crew at Sam Pack were very helpful and made my purchase enjoyable and satisfying More

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Amazing experience Everyone here was awesome I had a great experience I’m very busy and they worked with me over the phone to get everything ready. Very polite and help Everyone here was awesome I had a great experience I’m very busy and they worked with me over the phone to get everything ready. Very polite and helpful. I loved it More

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Wonderful Out of State Purchase & Delivery We needed a special work van and it wasn't available in our state (North Carolina) or surrounding states but we found it at Five Star Ford. Carlos wa We needed a special work van and it wasn't available in our state (North Carolina) or surrounding states but we found it at Five Star Ford. Carlos was the best person to deal with because he understood exactly what we wanted and he sent lots of photos and information to us. We communicated through telephone calls, text and e-mails, he answered ALL our questions and never made us feel like we asked too many! He was always available, and happy to help us every step of the way. Together we came to terms that we were very happy with, Carlos is honest and fair and we know that we got the best quality at the fairest price! He even found a transporter at a better cost than we could find plus they offered insurance and a professional level that we could not find on our own. Maria worked as team with Carlos to make the whole buying process smooth. We made a few changes on the paperwork that through everything off, but Maria fixed those items and re-sent documents to us so that we would have no problems registering it in NC. This was the BEST auto purchase we have ever had and all thanks to Carlos Codie and his excellent customer service and concern for us. More

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I Buy all my trucks here I work exclusively with Hector Cojulun. We talk about our families more than vehicles. I will continue to buy my vehicles from Hector and 5 Star. I work exclusively with Hector Cojulun. We talk about our families more than vehicles. I will continue to buy my vehicles from Hector and 5 Star. More

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SUPER! Mike and the team at 5 Star are the best! I buy many vehicles and these guys know their stuff. The experience is always professional and low key, no p Mike and the team at 5 Star are the best! I buy many vehicles and these guys know their stuff. The experience is always professional and low key, no pressure, they are just a joy to deal with. More

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By online ,pickup exactly what I needed. I found what I needed online. Quick phone call to Jason. Price was excellent, no pressure to add on extras. Deal made and set up time to pick it up. I found what I needed online. Quick phone call to Jason. Price was excellent, no pressure to add on extras. Deal made and set up time to pick it up. Picked up on Saturday all paperwork was ready. Vehicle was ready in and out. A great staff. I had travelled 350 miles to pick it up and very pleased. More

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Another great experience! I have purchased many vehicles from Five Star Ford. Each time I reached out to Carlos Codie-Sales associate. He has been our go to guy when we needed I have purchased many vehicles from Five Star Ford. Each time I reached out to Carlos Codie-Sales associate. He has been our go to guy when we needed a new car or truck. He has always been extremely helpful and diligent to get us into the vehicle we wanted. More

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Great Buying Experience Carlos was great to work with and we would highly recommend him to anyone. Transaction was very easy, we found the car we wanted and drove in from o Carlos was great to work with and we would highly recommend him to anyone. Transaction was very easy, we found the car we wanted and drove in from out of town to purchase it. Mary in finance was also very helpful and easy to work with. More

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