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Mark Castleman
Mark Castleman
Service Advisor
Larry H. Miller Hyundai Peoria
8425 W. Bell Road
Peoria, AZ 85382
174 Reviews
BIRTH PLACE: AZ PREVIOUS OCCUPATION: PARTS MANAGER HOBBIES: WORKING ON MY TRUCKS FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: THE EMPLOYEE'S FAVORITE MOVIE(S): DON'T REALLY WATCH MOVIES
Read moreDealership Experience
6 yrs, 5 mos
Industry Experience
15 yrs, 5 mos
Languages Spoken
English
174 Reviews of Mark Castleman
October 28, 2022
I’ve been a customer for over 15 years and have all our vehicles serviced at LHM. Mark is a knowledgeable service advisor and an effective communicator. The service is top notch. vehicles serviced at LHM. Mark is a knowledgeable service advisor and an effective communicator. The service is top notch. More
by rudi240z
Other Employees Tagged: Tom (mechanic)
October 26, 2022
The folks at Larry Miller Hyundai are courteous and professional. My Advisor Mark Castelman was very helpful in addressing all of my concerns. Thanks folks, see you again. professional. My Advisor Mark Castelman was very helpful in addressing all of my concerns. Thanks folks, see you again. More
by George
October 17, 2022
Had an issue with my driver’s side window that needed to be repaired right away. Our service advisor Mark Castleman had us bring in the car right away without an appointment (just before closing time) and t be repaired right away. Our service advisor Mark Castleman had us bring in the car right away without an appointment (just before closing time) and the car was fixed by midday the next day. Really appreciated his understanding of the urgency to get the repair done quickly. More
by Debbie
October 06, 2022
A 2 hour wait for an oil change is totally unacceptable in my books! I had a 7:20 a.m. appointment and thought I would be done by 8:30 but instead I didn't get out of there until 9:40 a.m.!! Next time I in my books! I had a 7:20 a.m. appointment and thought I would be done by 8:30 but instead I didn't get out of there until 9:40 a.m.!! Next time I will use an oil change place that is not tied to Larry Miller Hyundai! More
by joyous1123
September 28, 2022
Mark Castleman Is always a pleasure to work with. He makes getting my car serviced a easy, simple, fast process! He always keeps me informed of anything that needs to be done and I appreciate workin He makes getting my car serviced a easy, simple, fast process! He always keeps me informed of anything that needs to be done and I appreciate working with him at Larry Miller Hyundai More
by Jaytho000
September 09, 2022
Always friendly, courteous, and warm! I will continue to bring my car here to get service work I will continue to bring my car here to get service work More
by Riatamacer
Other Employees Tagged: Ashleigh Ray, Melissa Sutton, Dustin Yinger , Christien Brundage, Ana Nadjalin
August 31, 2022
Took our Kona in yesterday to be serviced. We left it for the day, and when we went to pick it up our service advisor had left for the day. He did tell us that a part needed to be ordered to f We left it for the day, and when we went to pick it up our service advisor had left for the day. He did tell us that a part needed to be ordered to fix our side mirrors. The woman at the desk beside Mark gave us our paperwork and couldn't get us out of the door fast enough. She said I don't know anything about your service, "Call Mark tomorrow." We've called Mark twice today with no response from him at all. Of all of the items on the list, they seemingly only completed one. No communication as to them holding off on the other items, just SILENCE. We drove 22 miles to this dealership because of the great service we had gotten before...service and care didn't seem to be top of mind this time around. More
by RV & SS
