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Mark Castleman
Mark Castleman at Larry H. Miller Hyundai Peoria

Mark Castleman

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

4.6
174 Reviews

BIRTH PLACE: AZ PREVIOUS OCCUPATION: PARTS MANAGER HOBBIES: WORKING ON MY TRUCKS FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: THE EMPLOYEE'S FAVORITE MOVIE(S): DON'T REALLY WATCH MOVIES

Dealership Experience

6 yrs, 5 mos

Industry Experience

15 yrs, 5 mos

Languages Spoken

English English

4.6

174 Reviews

174 Reviews of Mark Castleman

August 25, 2022

Dealership Rating
Employee Rating

I had difficulty getting my Tucson in for service at the appointment time due to a dead battery. Appointment was rescheduled for later while I was waiting for a jump or tow. Despite the delay, work was comp More

by Bglenn1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. Please come see us again if there is anything else you need. - Rick Trinkl, General Manager

August 13, 2022

Dealership Rating
Employee Rating

I had my car serviced on 8/12/22 and as usual it was great...Friendly service and very helpful service workers....I worked with Mark again and as usual very nice and polite. J. Weiss More

by jillybean01weiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the repairs your vehicle needed. Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

August 04, 2022

Dealership Rating
Employee Rating

Great Service friendly and fast will return for all my vehicles needs cant wait for remodeling to be done…..Thanks Mark…. More

by Arce.lillian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave a review. It was our pleasure to have given you an efficient and knowledgeable service visit. If there is anything else we can do for you let us know. - Rick Trinkl, General Manager

July 30, 2022

Dealership Rating
Employee Rating

I have purchased multiple cars from Larry Miller Hyundai. And I’ve always was completely satisfied with every visit. That includes the sales department as well as the service department. More

by jerry49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for coming to our dealership. Our team was grateful to have given you a wonderful experience. It was our pleasure to have been able to help you obtain a car you enjoy. We hope you will come back soon if there is anything else you need. - Rick Trinkl, General Manager

Aug 01, 2022

jerry49 responded

I would think of no place else I would go to than Larry Miller Hyundia for service or to purchase a new car. I have gone to other dealers, and they don't match up to your sales department as well as your service department. Congratulations for all my needs that I have received at your facility!!

July 29, 2022

Dealership Rating
Employee Rating

Great Service and have been using this dealer for the past 10 years! wouldn’t go anywhere else More

by Savingorphansouls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashleigh Ray, Melissa Sutton, Dustin Yinger , Ana Nadjalin

Jul 29, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave a review. It was our pleasure to have given you an efficient and knowledgeable service visit. If there is anything else we can do for you let us know. - Rick Trinkl, General Manager

July 26, 2022

Dealership Rating
Employee Rating

Initially we had an appointment for scheduled service, software update on the AC, and check the front end. Do to miscommunication and conflict in our schedules, we had to make another appointment to comp More

by Pkerr29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ana Nadjalin

Jul 27, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the service your vehicle needed. Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

July 23, 2022

Dealership Rating
Employee Rating

Ashleigh and the entire team are wonderful! Very helpful and on top of it! Thanks! More

by Tawny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashleigh Ray, Melissa Sutton, Dustin Yinger , Ana Nadjalin

Jul 26, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for your great review. Our team was happy to have given you a wonderful experience at our dealership. Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

July 16, 2022

Dealership Rating
Employee Rating

got my car in sooner than anticipated (when another dealership in town was telling me it would be 3 or 4 weeks before they could look at my car) diagnosed the problem that day, ordered parts and had it More

by KH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us a review. Our team was happy to have been efficient and gotten the services your vehicle needed. Please let us know if there is anything else we can do for you in the future. - Rick Trinkl, General Manager

July 16, 2022

Dealership Rating
Employee Rating

Not sure what has happened to this place but the last two years service sucks. I will never go back. Everytime I leave there they never tell me if anything is wrong with my car, something is always damaged n More

by Yana
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jul 19, 2022

Larry H. Miller Hyundai Peoria responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Rick Trinkl, General Manager, (480) 887-8450

July 16, 2022

Dealership Rating
Employee Rating

Had routine maintenance done. In and out very quick. Love this place. Mark is a great service representative. More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave a review. It was our pleasure to have given you an efficient and knowledgeable service visit. If there is anything else we can do for you let us know. - Rick Trinkl, General Manager

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