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Mark Castleman

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

BIRTH PLACE: AZ PREVIOUS OCCUPATION: PARTS MANAGER HOBBIES: WORKING ON MY TRUCKS FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: THE EMPLOYEE'S FAVORITE MOVIE(S): DON'T REALLY WATCH MOVIES

4.6

174 Reviews

BIRTH PLACE: AZ PREVIOUS OCCUPATION: PARTS MANAGER HOBBIES: WORKING ON MY TRUCKS FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: THE EMPLOYEE'S FAVORITE MOVIE(S): DON'T REALLY WATCH MOVIES

Dealership Experience

6 yrs, 5 mos

Industry Experience

15 yrs, 5 mos

Languages Spoken

English

4.6

174 Reviews

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174 Reviews of Mark Castleman

June 06, 2022

Dealership Rating

Employee Rating

Good service, good costumer service, This is my second time in dealer, I am satisfied. time in dealer, I am satisfied. More

by leopoldinaacevedo76

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ashleigh Ray, Melissa Sutton, Dustin Yinger , Dirk Dunham, Ana Nadjalin

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Jun 06, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us a review. Our team always strives to give a 5 star experience. Please let us know if there is anything we could have done to improve your visit. We hope to hear from you soon! - Rick Trinkl, General Manager

Jun 06, 2022 -

leopoldinaacevedo76 responded

Thank you for do the service to my car

May 24, 2022

Dealership Rating

Employee Rating

Mark was my Advisor I explained that I needed to out of there by a certain time. I think I only waited maybe 30 minutes. I very much appreciated him taking my schedule into consideration. there by a certain time. I think I only waited maybe 30 minutes. I very much appreciated him taking my schedule into consideration. More

by Julie stath

Recommend Dealer

Yes

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May 24, 2022 -

Larry H. Miller Hyundai Peoria responded

It's great to hear from you, Julie! Mark and our team were happy to provide a quick service experience for you. Please stop by again soon if there's anything else that we can do for you! - Rick Trinkl, General Manager

May 11, 2022

Dealership Rating

Employee Rating

Service advisor was very pleasant and efficient! He took care of my requests, and treated me well. He took care of my requests, and treated me well. More

by Jinx

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 11, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for coming to our dealership. We really appreciate your great review! Our team was happy to have been efficient and gotten the services your vehicle needed. Please let us know if there is anything else we can do for you in the future. - Rick Trinkl, General Manager

May 05, 2022

Dealership Rating

Employee Rating

Great team! And even with construction going on everyone was friendly Thank you for excellent service! And even with construction going on everyone was friendly Thank you for excellent service! More

by Pennybruns

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 05, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for your great review. Our team was happy to have given your vehicle the service it needed. We hope you will come back to our dealership soon if you need anything else. - Rick Trinkl, General Manager

April 29, 2022

Dealership Rating

Employee Rating

They took care of our problem quickly and efficiently. Would use them again. The end Would use them again. The end More

by Mlmolinaro101

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ashleigh Ray, Melissa Sutton, Dustin Yinger , Dirk Dunham, Ana Nadjalin

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Apr 30, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us a review. Our team was happy to have been efficient and gotten the services your vehicle needed. Please let us know if there is anything else we can do for you in the future. - Rick Trinkl, General Manager

April 23, 2022

Dealership Rating

Employee Rating

Mark is always on top of my service requests. Prompt and professional He does a fantastic job! Prompt and professional He does a fantastic job! More

by IceDuck

Customer Service

Friendliness

Recommend Dealer

Yes

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Apr 25, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for your great review! We are happy to have provided a Prompt and professional service experience. Have a great day and come back to see us if you need anything else. - Rick Trinkl, General Manager

April 13, 2022

Dealership Rating

Employee Rating

Great service. Everything was on time. Good Communication. Highly recommend Fair, and explained warranty fully Everything was on time. Good Communication. Highly recommend Fair, and explained warranty fully More

by Bingo lady

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dirk Dunham

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Apr 13, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review our dealership. It was our pleasure to have provided great communication throughout your service experience. Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

April 09, 2022

Dealership Rating

Employee Rating

Larry H Miller of Peoria store customer service has gotten better for me over last few years. Mark is always so nice and kind when he greets me. I am excited to see the new remodeled Larry H Miller of gotten better for me over last few years. Mark is always so nice and kind when he greets me. I am excited to see the new remodeled Larry H Miller of Peoria More

by TyW

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Apr 11, 2022 -

Larry H. Miller Hyundai Peoria responded

April 08, 2022

Dealership Rating

Employee Rating

Mark my Service Advisor is super great. He is so professional and kind when helping me with questions. He is so professional and kind when helping me with questions. More

by angelasting65

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 08, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for your great review! We are happy to have provided a knowledgeable and professional service experience. Stop by and see us if you need anything else down the road. - Rick Trinkl, General Manager

March 26, 2022

Dealership Rating

Employee Rating

Mark Castleman makes getting car services easy. Very knowledgeable and friendly! Always has my best interest at heart. Very knowledgeable and friendly! Always has my best interest at heart. More

by Jaytho000

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 26, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for your great review, Jay! We are happy to have provided a knowledgeable and friendly service experience. Have a great day and come back to see us if you need anything else. - Rick Trinkl, General Manager