Mark Castleman

Mark was informative, friendly and knowledgeable. I have some recalls on my car and will be taking it back as they need my car for more than one day to complete the work. I have some recalls on my car and will be taking it back as they need my car for more than one day to complete the work. More

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Mark Castleman is quick and provides outstanding service. I was worried about my brakes since I was approaching 100,000 miles he brought the inspection report and assured me I was good and didn’t sell me so I was worried about my brakes since I was approaching 100,000 miles he brought the inspection report and assured me I was good and didn’t sell me something I clearly didn’t need! Outstanding service and ethics! More

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Mark has gradually made my experience at the dealership. He makes me feel like an idiot and seems bothered by my presence and questions. I asked about a coupon I received and he continually said that they h He makes me feel like an idiot and seems bothered by my presence and questions. I asked about a coupon I received and he continually said that they have a lot of them and he had no idea which one I was talking about. Also, he lied to my mom about me asking him about the motor mounts. They have been on back order and he told me he had no idea what I was talking about. He was rude and short with both my mom and me. I'm very disappointed with Mark. He was nice as pie when my dad was there with me to purchase the vehicle. I don't know if he just thinks women are dumb or what, but my experience sucked for both my mom and me. More

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Good service, good communication, kept me informed, comfortable waiting area, work done on time as promised. comfortable waiting area, work done on time as promised. More

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Mark took care of me again, great service at this location. I did my best to be patient. location. I did my best to be patient. More

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Wonderful experience! Bought a new Santa Fe and Julian was such a great help. Julian is truly a gem!!! Bought a new Santa Fe and Julian was such a great help. Julian is truly a gem!!! More

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I always get great service here. I feel like I matter when I enter. Customer service is important to me. I’ve been coming back for over 30 years. I feel like I matter when I enter. Customer service is important to me. I’ve been coming back for over 30 years. More

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Always provide excellent service. Staff professional and willing to answer all your questions. They gave serviced all my Hyundai for over 20 years. Staff professional and willing to answer all your questions. They gave serviced all my Hyundai for over 20 years. More

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I had a wonderful experience. There was not a long wait. Mark Castleman is the greatest. I always feel that he has my best interest in mind for services. There was not a long wait. Mark Castleman is the greatest. I always feel that he has my best interest in mind for services. More

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Great initial contact and customer service all the way to completion and beyond service. Thank you. completion and beyond service. Thank you. More

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