Mary Lata

Personal Service has always been top notch I have always serviced my 2013 Explorer at Bozard Ford Lincoln since i bought it.The personal attention the Service Manager gives and the fast and eff I have always serviced my 2013 Explorer at Bozard Ford Lincoln since i bought it.The personal attention the Service Manager gives and the fast and efficient manner the techs do their magic is top notch. More

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Oil change I really enjoy bringing my car there for service. The staff is well trained and pleasant. The service is excellent and the wait time is very acceptabl I really enjoy bringing my car there for service. The staff is well trained and pleasant. The service is excellent and the wait time is very acceptable even without an appointment. More

by tfburns64 Verified Customer Verified Customer

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Great service provided by customer-centric staff I only go to this dealer for service for the great service, customer-focused personnel, good value, and their ability to take and stick to appointment I only go to this dealer for service for the great service, customer-focused personnel, good value, and their ability to take and stick to appointment times. More

by mikehowe Verified Customer Verified Customer

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I just don't get any better. Mary Lata deserves 10 stars out of 5! Not only did Mary effortlessly handle my 60,000 mile service but my Auto Butler service also. She went beyond Mary Lata deserves 10 stars out of 5! Not only did Mary effortlessly handle my 60,000 mile service but my Auto Butler service also. She went beyond what I expected by making sure all my new email and snail mail addresses were updated on the Bozard site but on the Auto Butler site as well. I had numerous service advisors in the past and all were good; however, I feel Mary just went beyond what was expected of her. She also gave me her secret bug removal method which I'll keep as our secret. If you need to know - one will have to ask Mary for her secret. More

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