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Michael Costello

Internet Sales Specialist

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

I've been in the Reno-Sparks area for over 33 years helping people with challenged credit in our community with their transportation and financing needs. Call me if I can be of service to you and your family!

4.5

95 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

38 yrs

4.5

95 Reviews

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95 Reviews of Michael Costello

May 15, 2024

Dealership Rating

Employee Rating

Michael was beyond helpful and very nice to work with, he got me a great price got me a great price More

by HEAVENLEIGHMOXLEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 16, 2024 -

Lithia Hyundai of Reno responded

Thanks for the review! We will be sure to pass along your kudos to Michael! Until next time, safe travels!

May 04, 2024

Dealership Rating

Employee Rating

Great experience and followup on the purchase of our new car. Thanks again for all the help. car. Thanks again for all the help. More

by YUGUO365

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Devin Rogers, Levi Williams

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May 06, 2024 -

Lithia Hyundai of Reno responded

Thank you for the review! We know that you are going to love your new ride. Come see the Lithia Hyundai of Reno team again soon!

February 20, 2024

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Employee Rating

mike is such a great help! i don’t think i ever want to buy a car from anyone but him. he keeps in contact with me to make sure i’m loving my new car, and if any issues arise m i don’t think i ever want to buy a car from anyone but him. he keeps in contact with me to make sure i’m loving my new car, and if any issues arise mike is always there to help! best salesman of the year ⭐️⭐️⭐️⭐️⭐️ More

by lillyshearin

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 20, 2024 -

Lithia Hyundai of Reno responded

Lilly, it's fantastic to know that Mike has been so helpful and attentive throughout your car buying process at Lithia Hyundai of Reno. We're grateful for the glowing review! Enjoy your new ride!

January 18, 2024

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Employee Rating

No thank you It was positive and I'd purchase another vehicle from them again It was positive experience and I would purchase another vehicle from them again vehicle from them again It was positive experience and I would purchase another vehicle from them again More

by JASDDELUCCHI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Costello

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Jan 19, 2024 -

Lithia Hyundai of Reno responded

Hello, Thank you for choosing to work with us on your car buying needs! We're glad to know you had a positive experience at Lithia Hyundai of Reno. We look forward to helping you with your next vehicle purchase down the road!

November 19, 2023

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They are friendly and really try to make a deal. This is the second vehicle we have purchased from them. This is the second vehicle we have purchased from them. More

by TAlbarran

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Devin Rogers , Efren Gonzalez-Aguayo

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Nov 20, 2023 -

Lithia Hyundai of Reno responded

Hello there! We're so glad to have had the opportunity to work with you again at Lithia Hyundai of Reno. Thanks for your continued support and trust in our team. We hope to serve you again in the future.

October 17, 2023

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The folks there are kind and cordial, and even put up with me temporarily losing my driver's license and saying bad words (a lot of bad words!) with me temporarily losing my driver's license and saying bad words (a lot of bad words!) More

by PICKLED.OKRA4U

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Levi Williams , David Lennox

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Oct 17, 2023 -

Lithia Hyundai of Reno responded

Thanks for the five-star review! We were happy to work with you at Lithia Hyundai of Reno, even with the bad words. 😄 Safe travels and take care!

October 02, 2023

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This is the second purchase from them and have had issues with both. Had to get the general manager involved to make it right. Seems very unprofessional with both. Had to get the general manager involved to make it right. Seems very unprofessional More

by PGOLDING8930

Verified Customer

Sales Price Transparency

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Recommend Dealer

Other Employees Tagged: Dylan Clunie , David Lennox

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Oct 02, 2023 -

Lithia Hyundai of Reno responded

Hello Ms. Golding, I'm sorry to hear about your recent experience with us. We always aim to be transparent and deliver a five star experience, I apologize if this wasn't the case. A quick chat with your salesperson indicates everything has been resolved, please reach out to me if there is anything still unresolved. Respectfully yours, Scott Robert Customer Relations Manager 775-682-3352 srobert@lithia.com

July 23, 2023

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Both were great to work with. They made sure I received a safe and reliable vehicle. They were able to put me in a new car that saved ne huge on interest payments. They made sure I received a safe and reliable vehicle. They were able to put me in a new car that saved ne huge on interest payments. More

by TEAM-ELLIS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lucas Bragg

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Jul 24, 2023 -

Lithia Hyundai of Reno responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Hyundai of Reno!

July 14, 2023

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Love Lithia Hyundai Reno, they make sure you feel good about the deal! They work for your business. about the deal! They work for your business. More

by MICHELEEHILL

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Gaby Temprano , Ryan "RJ" Bush, David Lennox, Mathew Reed

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Jul 14, 2023 -

Lithia Hyundai of Reno responded

We're glad to have you in the family, Michele! Let us know if you need anything else from Lithia Hyundai of Reno!

June 09, 2023

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Awesome service appreciate their professionalism greatly appreciate the experience look forward to using Lithia in the future appreciate the experience look forward to using Lithia in the future More

by WLYONS5050

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Tony Roach, Ryan Ferris , Matt Ashton, Joshua Clunie, David Diaz, Mathew Reed

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Jun 09, 2023 -

Lithia Hyundai of Reno responded

We're glad to have you in the Lithia Hyundai of Reno family! Thanks for the five-star review!