Myron Martinez

Wow! A dealership with professionals who 'listen'! My Bride & I traded in a 2014 Kia Sorento in excellent condition and received the trade-in value we needed. Another need was met when Mr. Hurley foun My Bride & I traded in a 2014 Kia Sorento in excellent condition and received the trade-in value we needed. Another need was met when Mr. Hurley found us a used Ford Expedition that would tow our large pop-up camper. The extended warranty package Mr Edwards helped us with was the icing on the cake. We don't purchase a vehicle very often and it was a bit stressful, but Lone Star Ford helped us through the rough spots and we're 'happy campers' now.... More

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Review of my buying experience at 5 Star Ford I had a great and streamlined experience. I did not feel pressured to go with a certain limited number of vehicles, nor time pressured. They helped I had a great and streamlined experience. I did not feel pressured to go with a certain limited number of vehicles, nor time pressured. They helped with my current situation, and I will go back for my next vehicle. More

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Do not buy a car from here if you care about your saftey I purchased a 2007 ford edge to only find out later it had an open safety recall on it that they did not disclose to me. They bought the vehicle back, I purchased a 2007 ford edge to only find out later it had an open safety recall on it that they did not disclose to me. They bought the vehicle back, leaving me out of $2500 for my down payment and 4 months of car payments.I then purchased a 2010 mazda crsx9 that the axle fell off 9 days after signing paperwork. More

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Open Safety Recalls don't matter to them! I bought a used car in September 2016 , only to find out in January 2017 that a SAFETY recall was placed in May 2016 about metal fragments flying out I bought a used car in September 2016 , only to find out in January 2017 that a SAFETY recall was placed in May 2016 about metal fragments flying out from airbags . We were never made away of this issue when purchasing the vehicle. Diron did a quick sale on this and failed to mention the safety recall to us. Once we found out about the recall both Myron and Shawn stated they sell cars with open safety recalls all the time, which to me is a poor practice, but if you are going to do it, the consumer needs to be informed. More

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Sales Jim made buying a car very easy and smooth for me. He worked out the best deal possible and made my day. Easy to talk to as well. Jim made buying a car very easy and smooth for me. He worked out the best deal possible and made my day. Easy to talk to as well. More

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Purchased 2 cars Randall was outstanding, not only on selling us one car but combining the purchase with a used car I saw for my son. Great teamwork, everyone helped g Randall was outstanding, not only on selling us one car but combining the purchase with a used car I saw for my son. Great teamwork, everyone helped getting the deal closed with a great, relaxed environment. The high pressure days appear to be gone and sales is taking a better approach, especially with the Internet being flooded with information that assist you if your making a great deal or not. I feel I can go back at any time with any concerns about the ford or even the jeep we purchased! More

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Service above the Rest Received EXCELLENT service from the moment we arrived! Left extremely happy! Definitely recommending this dealership and it's fabulous staff to all my Received EXCELLENT service from the moment we arrived! Left extremely happy! Definitely recommending this dealership and it's fabulous staff to all my friends and family! Thank you Five Star! More

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Lots of help Came to the dealership not expecting to get much help due to my credit score but Hector C. with Sam Packs 5 Star Ford really came thru for me. He was Came to the dealership not expecting to get much help due to my credit score but Hector C. with Sam Packs 5 Star Ford really came thru for me. He was very friendly and worked with to get me into car that fit my budget want to thank you guys again More

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Outstanding The experience I had at Five Star Ford with Spencer Southwell was pleasant and exciting to say the least. As a divorced father my past dealings with t The experience I had at Five Star Ford with Spencer Southwell was pleasant and exciting to say the least. As a divorced father my past dealings with trying to purchase a car have nothing short of a hopeless nightmare, from being told approval was guaranteed and spending hours only to be told sorry we can't help you. However my time with Spencer was the exact opposite everything he assured me of was exactly what I got. He is humble and honest and made it more like I was gaining a friend along with a car. I can't explain the feeling of independence and assurance that I will keep for a long time and I owe it all to Spencer and Five Star Ford. Spencer is a great salesperson and a wonderful asset to the dealership. I can't thank him enough. God bless and thanks to Spencer and Five Star Ford. More

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Courteous, Professional, Good experience The salesperson was very helpful and understood my needs. I have bought 2 cars from this dealership and will be back again. The salesperson was friend The salesperson was very helpful and understood my needs. I have bought 2 cars from this dealership and will be back again. The salesperson was friendly and not pushy at all. Joe helped me get something that I needed rather than trying to upsell. More

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