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Nick Fontana
Nick Fontana at Larry H. Miller Chrysler Jeep Avondale

Nick Fontana

Service Advisor

Larry H. Miller Chrysler Jeep Avondale

10055 W. Papago Freeway
Avondale, AZ 85323

4.5
46 Reviews
4.5

46 Reviews

46 Reviews of Nick Fontana

March 11, 2024

Dealership Rating
Employee Rating

If you’re good to them they are good to you RESPECT and PATIENCE will go a long way. Thank-You to all at the service. More

by truscitto57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 06, 2024

Dealership Rating
Employee Rating

Always take too much time to do oil change with appointment . And besides that dont answer the phone. More

by Carlosramosc92
Recommend Dealer
No
Apr 25, 2024

Larry H. Miller Chrysler Jeep Avondale responded

We are sorry to hear that you had to wait longer than expected and that the communication was not up to your standards. We understand that your time is valuable, and we apologize for any inconvenience that we may have caused. We would like to learn more about your experience so that we can improve our communication and work to reduce wait times. Please feel free to contact us so that we can discuss your concerns in more detail. - Johnny Martinez, General Manager, (480) 865-2048

February 20, 2024

Dealership Rating
Employee Rating

Everyone is helpful and keep you informed! My only issue is as the only driver in our household sitting in the service department for 3 to 4 hours gets long! More

by Pbatchelder
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

January 16, 2024

Dealership Rating
Employee Rating

Nick was extremely helpful and professional from the moment I drop off my Jeep. The service representative that was supposed to help me that day was not at work. Nick step up and was able to help me. More

by Pedroarivera86
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 29, 2023

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Good job! Nick, the advisor, he is so friendly n does great job. Definitely back! More

by Nikki N
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 20, 2023

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Employee Rating

They took care of the needs that I needed for my jeep. and they identified issues I need to have looked at More

by elkhunter8131960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 21, 2022

Dealership Rating
Employee Rating

On 9-16-22 I scheduled my Jeep Galdiator in for a recall and additional maintenance of oil change, tires rotation and balance. Earliest appointment was 11am and was told may take all day because of the extr More

by Disappointed Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 22, 2022

Larry H. Miller Chrysler Jeep Avondale responded

Hello, thank you for taking the time to leave this feedback. The mileage put onto your vehicle, although regrettable that it was not recorded on the invoice, could only have been put on to diagnose or confirm the repair. I can assure you that your vehicle was not “taken home.” I would love to discuss the fuel that may have been used in our diagnostic and how your radio station may have been changed. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to clearing this up for you. - Eric Ortega, General Manager, (480) 865-2055

November 08, 2021

Dealership Rating
Employee Rating

Courteous quick Able to take my car a day in advance when I picked up the customer service was great very personable with a great smile More

by Tmbrakebill19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Larry H. Miller Chrysler Jeep Avondale responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Eric Ortega, General Manager

October 12, 2021

Dealership Rating
Employee Rating

Excellent service- good explanation of work performed. Work completed in timely manner. Received complimentary car wash. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Larry H. Miller Chrysler Jeep Avondale responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Eric Ortega, General Manager

May 15, 2021

Dealership Rating
Employee Rating

Spoke to Nick, the Service Advisor.While I didn't have Spoke to Nick, the Service Advisor. While I didn't have my vehicle serviced there yet, I recently found this car online and purchased it as an A to More

by Jewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Larry H. Miller Chrysler Jeep Avondale responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Eric Ortega, General Manager

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