Rick Dike

An inquiry was made last Sunday night. By mid-morning Monday, I had an e-mail from Rick Dike, Sales Manager at Five Star in North Richland Hills. Rick and I communicated via text and e-mails as I was ou Monday, I had an e-mail from Rick Dike, Sales Manager at Five Star in North Richland Hills. Rick and I communicated via text and e-mails as I was out of town on a business trip. By Tuesday morning, Rick had set aside the vehicle I described, a Lariat 4X4 with the EcoBoost engine, given me the pricing and then waited for me to get back in town. This morning (Friday), my wife and I made our way to Five Star, a 70 mile trip, and the real amazement began. Rick Dike was there waiting for us and handed us off to Lee Clanton, the Guru of SYNC! Lee showed us the vehicle and demonstrated the SYNC capabilities. We were introduced to Bob Little, our Business Manager, and proceeded through the most painless paperwork session we've ever encountered! After the paperwork was done, Rick and Terry Rich were waiting for us. What an experience! Those are real people and they treated us like real people! Lee gave us an intense course on the SYNC system which, in and of itself, is amazing. He even called us on our way home, as a test, to determine if we knew how to use the system. More

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Rick took ownership of my families situation an made it his own. He provided us with a very nice car in our price range. He went above and beyond. I have already recommended him to all my family and friend his own. He provided us with a very nice car in our price range. He went above and beyond. I have already recommended him to all my family and friends. We are truly blessed to have such a friend. More

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Yes. The transaction was as comfortable as any large purchase can be. The facilities and inventory are the best in the metroplex-I should know, I had been to eleven others prior to reaching 5Star NRH. purchase can be. The facilities and inventory are the best in the metroplex-I should know, I had been to eleven others prior to reaching 5Star NRH. I was met with consideration and sincere service. I believe the price given was the best of any dealership. But, most importantly, they "shot straight." I will return. Chris p.s. I drove from McKinney to buy and would do it again. More

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My wife and I had the best car buying experience at Five Star. Rick Dike is a truly amazing salesperson and we highly recommend him. Thank you Rick, we love our new Expedition!!!!!!! Star. Rick Dike is a truly amazing salesperson and we highly recommend him. Thank you Rick, we love our new Expedition!!!!!!! More

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This was the most pleasant car buying experience I've ever had. Everyone was incredible friendly, and they made the process as quick and painless as possible. Rick Dike gave me a great deal, no hassle, ever had. Everyone was incredible friendly, and they made the process as quick and painless as possible. Rick Dike gave me a great deal, no hassle, and I'm very happy with my new car. I highly recommend this dealership. More

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Outstanding service by Rick Dyke and team. I described what i wanted and Rike got it for me within in a few days. We concluded the deal over the phone and when i went in to pick up my new F-250 King Ranc what i wanted and Rike got it for me within in a few days. We concluded the deal over the phone and when i went in to pick up my new F-250 King Ranch it was exactaly as described. Paper work was quick and efficient. I will be back again in about two years and will recommend Sam Pack Five Star Ford without reservation. Thank you for your help and outstanding and timely service. Mark Matson President ACF Tarp and Awning More

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This is the 6th car that we have bought from Five Star. Rick Dike has always been the salesman we have used. He's gone out of his way to help us at the time of the purchase, and he keeps on helping us dur Rick Dike has always been the salesman we have used. He's gone out of his way to help us at the time of the purchase, and he keeps on helping us during the ownership of our vehicles. We have purchased 3 F150's, an Explorer, and 2 Fusions since 2002. The service people have always been great, as well as the finance people, and of course...Rick. More

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We went in looking for a bigger car as we are expecting. Rick was awsome, found us a great car! Fast and very friendly. Made the process very very painless, you know how it can be.Everyone one we met there Rick was awsome, found us a great car! Fast and very friendly. Made the process very very painless, you know how it can be.Everyone one we met there was just awome. Hands down will go now where else but here. Rick set the bar really high and i can't imagine working with anyone else! Thanks Rick! More

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Our experience at the dealership was nothing but 5 star service across the board! Rick was so helpful in helping us get all the paper work to our credit union for financing and made sure they were able to service across the board! Rick was so helpful in helping us get all the paper work to our credit union for financing and made sure they were able to process everything on time. We will gladly recommend this dealership to friends and family, and send them Rick's way. He truly went above and beyond! More

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Rick Dike is Top Notch as our sales person for our 2nd new car purchase at the Sam Pack North Richland Hills, TX location. He's friendly, no sales pushing practices, and is just an all-around great people new car purchase at the Sam Pack North Richland Hills, TX location. He's friendly, no sales pushing practices, and is just an all-around great people person who also really knows his job. Daniel in the "money dept" was great, as was Sam who heads up Parts and Service. Spent some time also with Lee who showed us a great intro to the Sync feature in our new 2011 Escape. Two days later, Adam showed us and our fellow classmates, more on how to operate the Sync system, in a class held at the North Richland Hills location. From Rick Dike to the rest of the gang at North Richland Hill's Sam Pack's Ford, you could not deal with a better group of people at any dealership!! Truly 5 Stars!! More

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