Rick Dike

Our experience at the dealership was nothing but 5 star service across the board! Rick was so helpful in helping us get all the paper work to our credit union for financing and made sure they were able to service across the board! Rick was so helpful in helping us get all the paper work to our credit union for financing and made sure they were able to process everything on time. We will gladly recommend this dealership to friends and family, and send them Rick's way. He truly went above and beyond! More

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Rick Dike is Top Notch as our sales person for our 2nd new car purchase at the Sam Pack North Richland Hills, TX location. He's friendly, no sales pushing practices, and is just an all-around great people new car purchase at the Sam Pack North Richland Hills, TX location. He's friendly, no sales pushing practices, and is just an all-around great people person who also really knows his job. Daniel in the "money dept" was great, as was Sam who heads up Parts and Service. Spent some time also with Lee who showed us a great intro to the Sync feature in our new 2011 Escape. Two days later, Adam showed us and our fellow classmates, more on how to operate the Sync system, in a class held at the North Richland Hills location. From Rick Dike to the rest of the gang at North Richland Hill's Sam Pack's Ford, you could not deal with a better group of people at any dealership!! Truly 5 Stars!! More

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Five Star Ford has taken the dread out of car shopping for me. My recent purchase of a new Expedition was my second Expedition purchase from Five Star and I can't imagine that (1) I will ever drive ANYTHI for me. My recent purchase of a new Expedition was my second Expedition purchase from Five Star and I can't imagine that (1) I will ever drive ANYTHING but a Ford and (2) that I will ever shop anywhere other than Five Star Ford. I had an appt. with Terry and Rick and both were waiting for me (if they weren't, they sure made me think they were!) and we went right to work. They presented a number of options but never pressured me. I am thrilled with the vehicle and pleased with the experience...which was relatively fast and totally painless. (I am also grateful that the dealership has a class on the SYNC system because it is way smarter than I am.) I am delighted to give the guys at Five Star Ford FIVE BIG STARS! Karen Dublin, Texas More

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The buying experience I had at 5 Star Ford in NRH was great. Rick Dike was very helpful in finding the exact truck I wanted. He had my trade-in appraised and offered me a very fair price on it. From s great. Rick Dike was very helpful in finding the exact truck I wanted. He had my trade-in appraised and offered me a very fair price on it. From start to finish he did everything he possibly could do to make sure I was happy with the transaction. Rick got me in and out of the dealership quickly so I could get back to work . I will definitely be back to see Rick when I need another vehicle for my wife, sons etc. Lee Clanton was also very helpful in explaining the sync system in my new F-150. He is an expert on it and he made me comfortable with how it worked before I left the dealership. Thanks again for making my buying experience a fantastic one. More

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This is my second car I have bought at Five Star Ford, and it has been a great experience both times. I feel like I have received a great price both times. This last time, I dealt with the sales manager and it has been a great experience both times. I feel like I have received a great price both times. This last time, I dealt with the sales manager, Rick Dike. Rick is the fairest, friendliest, most professional, and non-pushy person I have ever dealt with in buying a car. I bought a used car this time, and I went in knowing what I wanted and what I wanted to pay. Rick got me a newer model with more options at a better deal then I had expected. I wouldn't go anywhere else. More

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Rick Dike, at Five Star Ford, North Richland Hills, Texas, has set the bar high for all sales people! He is kind, understanding, friendly, fair, ethical and professional. He is efficient with his time Texas, has set the bar high for all sales people! He is kind, understanding, friendly, fair, ethical and professional. He is efficient with his time and treats the customer with respect and geniune thoughtfulness. He found EXACTLY the car I wanted in a very short time! Although it took several weeks for me to finally come to the dealership, Rick was patient and kind. He went the extra mile to find the car I needed and took the required time even though he didn't get to eat lunch and it was past time for him to leave for the day. I am completely satisfied with my car and totally amazed at his professional and efficient delivery. I look forward to a long relationship with him and Five Star Ford as I intend to go back for my next new car and send my family and friends as well! Sincerely, Sheila Curry More

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Salesman Mr. Dike was very friendly and knowledgable about his inventory. Did not try to sell us something we did not want. Gave us facts with no run around. Fast service and we had the truck driving h about his inventory. Did not try to sell us something we did not want. Gave us facts with no run around. Fast service and we had the truck driving home within 2 hours. Thanks. More

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I was upside down on my old car and Rick worked with me till he made the deal happen. I am very happy with Five Star Ford, they are great people to work with. Rick never gave up me and it took alot of hi till he made the deal happen. I am very happy with Five Star Ford, they are great people to work with. Rick never gave up me and it took alot of his time. I recommend him if you are looking for a new car. More

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My wife was wanting a larger vehicle so we went in to look at the new Explorer. We meet with Tut and he showed us around - retrieved the keys for the Explorer and took if for a ride. Loved the Explorer look at the new Explorer. We meet with Tut and he showed us around - retrieved the keys for the Explorer and took if for a ride. Loved the Explorer but I wanted my wife to drive anything and everything before we made a decision. Next we drove a Flex - my wife fell in love with this SUV - not so much for the looks but for the room inside and the drive. Tut and the team made the whole experience a pleasure. My wife and I left with a smile on our face - not a beat down look! The deal was straight forward just like I like it - the numbers were right the first time - no back and forth stuff - a straight honest deal that we all were glad to do. The finance team was fast and efficient, did not push all types of add-ons and extra's. The whole buying process was a breeze. The Flex was delivered showroom ready with a full tank of gas. This was my third purchase from Five Star Ford and every time has been a pleasure. I have used Five Star Ford for all the maintenance on my Ford Vehicles, from the simple oil changes, tires, to repairs. I don't feel like I need to go anywhere else as they always treat me right and prices are very competitive. I know it may sound corny - but they truly are the one stop for my vehicles. More

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Rick Dike is amazing to purchase from and work with. We have purchased 6 NEW/1 USED Ford from him and each experience is flawless! If you are working with anyone else you are doing yourself a huge disserv have purchased 6 NEW/1 USED Ford from him and each experience is flawless! If you are working with anyone else you are doing yourself a huge disservice. Rick goes ABOVE AND BEYOND and exceeds our expectations EVERY TIME! More

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