Ron Baron

Ron is the sole reason I am at Five Star Ford! I am a female driver in my 50's. Over the years I began to mistrust dealerships, so I started taking my vehicle to an individual mechanic. About a y I am a female driver in my 50's. Over the years I began to mistrust dealerships, so I started taking my vehicle to an individual mechanic. About a year ago my mechanic let me down and that's how I met Ron Baron. I was caught in the middle of what my mechanic was telling me and what Ron was seeing when I brought my SUV to 5 Star. Ron took the time and the patience to explain the issue to me; to give me options to fix the issue and gave me time to think about what I wanted to do next. From our discussions, I decided to have Five Star repair my vehicle. After the repair I was still having some issues but Ron took care of it and the service department did not charge me at all to repair those remaining issues. Back in December when my SUV needed a new transmission Ron helped me walk through what the cost would be to keep the 10 year old vehicle and repair it or to get a different car. He never pushed me to go and look at the cars at the dealership. He just suggested I might want to look to compare what the prices were with the end of year rebates. Ultimately after looking at the new car pricing with rebates and talking to Ron about the cost to repair my car; I made the decision to buy another vehicle. All through this process I was never pushed or felt like I didn't know how to make the decision on my own. That's a big deal for a female. Since then I have referred 2 other people to 5 Star and they have purchased vehicles. I will be honest. If Ron goes to another Ford service dealership in my area, I will follow him. With all the employees that I have met at 5 Star Ford - everyone has been positive, helpful and courteous. Ron is the best for me. He is above and beyond my previous dealership experiences. His attention to detail, thoughtful follow up, honesty, patience and integrity are what makes him the best. Thank you, Nancy S More

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Service Experience Took the 2012 F350 in today for maintenance: oil change, tire rotation, front end alignment. Ron Baron service writer. Ron always keeps me informed o Took the 2012 F350 in today for maintenance: oil change, tire rotation, front end alignment. Ron Baron service writer. Ron always keeps me informed of progress. His ability to listen, take ownership of any issue and respond back to me is very impressive. In my experience, Five Star Ford North Richland Hills is a highly trust worthy place for service. This is now my 5th Ford I've entrusted to their care. More

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2016 Ford Escape Titatium 2.0L EcoBoost The 2016 Ford Escape was the second vehicle we have purchased from 5Star Ford in North Richland Hills, TX. My 2011 F150 EcoBoost was the first. Wor The 2016 Ford Escape was the second vehicle we have purchased from 5Star Ford in North Richland Hills, TX. My 2011 F150 EcoBoost was the first. Working with David Deger was a pleasant experience purchasing the Ford Escape as was the previous experience buying the 2011 F150. Would definitely recommend this dealership and salesman to anyone interested in purchasing a new Ford Product. More

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Great people! Very easy to deal with! I worked with both David Hyche and Tut Edwards, "The Tut Man"! Both of them did all they could WITHOUT ME ASKING to get me into the car I wanted, and I worked with both David Hyche and Tut Edwards, "The Tut Man"! Both of them did all they could WITHOUT ME ASKING to get me into the car I wanted, and a great deal. By far the best car buying experience I've had, and I've bought a BUNCH of cars! I also work with Ron Baron on a regular basis for my company, always takes great care of us! More

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Great Service Ron did a great job and hhis service manager understand customer service. I appreciate them working with me on the warrenty of my vehicle. Ron also ed Ron did a great job and hhis service manager understand customer service. I appreciate them working with me on the warrenty of my vehicle. Ron also educated me on the services the service dept can conduct for my vehicle. I will now bring my truck for services in the future. Karena did a great job with customer service. Thanks for the great service More

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Major Parts and Service done in less than 24 hours! Was easy to make a Service appointment. Easy drop off. Easy Pick up. Was given estimate of all services. Excellent Service information and choices f Was easy to make a Service appointment. Easy drop off. Easy Pick up. Was given estimate of all services. Excellent Service information and choices from Ron Baron. Two outside review mirrors replaced. New tires mounted and balanced. New wiper blades. Oil change. Multi point inspection. Courtesy Driver for drop off and pick up. Would do it again! Thanks!!! More

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Outstanding Service Support from Ron Baron Five Star Ford is a wonderful dealership to get my cars serviced and repaired. I deal exclusively with Mr Ron Baron, who always provides outstanding Five Star Ford is a wonderful dealership to get my cars serviced and repaired. I deal exclusively with Mr Ron Baron, who always provides outstanding service and support. When working with Ron, I know I will get the best service and deals. He always treats me with great respect and never shuns from answering my questions or concerns. Serving 30 years in the USAF, I have lived all over the country and never have I had such a great working relationship with a true professional such as Ron. More

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Great place! This place is wonderful! The gentlemen that took care of me was Ron , he was very experienced and knowledgeable about my vehicle. I will definitely be This place is wonderful! The gentlemen that took care of me was Ron , he was very experienced and knowledgeable about my vehicle. I will definitely be back! More

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Great customer service We worked with Ron Baron in the service department. Ron was very helpful and a pleasure to deal with! We were told the service would take about 90 mi We worked with Ron Baron in the service department. Ron was very helpful and a pleasure to deal with! We were told the service would take about 90 minutes,but it took less than an hour! This will be the only service department that we will use after our experience today. More

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So Happy with Ron Baron in Service! Ron is exceptional in service and initiative. He gave me a discount and then returned $121 as I had a coupon after the fact. Highly satisfied. Ron is exceptional in service and initiative. He gave me a discount and then returned $121 as I had a coupon after the fact. Highly satisfied. More

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