
Roy Daniels
Service Coordinator
Mitchell Chrysler Dodge Jeep Ram
6501 Boll Weevil Cir
Enterprise, AL 36330
52 Reviews of Roy Daniels
March 20, 2024
Great team that always go above and beyond to meet all our needs. Very satisfied. our needs. Very satisfied. More
Other Employees Tagged: Kiaira Nash
March 13, 2024
They did a great job and were quick and courteous. I feel comfortable and confident bringing my Jeep to that location. I feel comfortable and confident bringing my Jeep to that location. More
Other Employees Tagged: Kiaira Nash, Dave Marshall, Jessica McGuffin
March 12, 2024
Service representatives consistently lie about the status of pending repairs! I took my vehicle in to have the seat heater replaced on a 2022 Grand Wagoneer Series III twice. The first time I took it in they of pending repairs! I took my vehicle in to have the seat heater replaced on a 2022 Grand Wagoneer Series III twice. The first time I took it in they gave it back to me as though the repairs were made. The seat was not fixed and the heater turned off with 15 minutes. I went back in before I ever pulled off the lot to inform them that the repairs were not made. They told me they didn't have the the parts and to call Chyrsler to get the parts sent to them. Even though this was the service department's responsibility I called Chrysler to get the parts, and the part were mailed to the service department before my repair appointment was scheduled. They have had my vehicle for two weeks and claim that they are either waiting on parts or don't have technicians to complete the repair. Technical Service Bulletin 23-006-22 REV. C describes the repair my vehicle required. Within it, only 8.8 hours of labor is needed to complete my repair. I was told a plethora of lies such as "We have to order parts," "The parts we ordered came in broke," "We don't have trained technicians to complete the complex repair," and "A new bulletin came out that we didn't know about" to name a few. More
Other Employees Tagged: Kiaira Nash, Brent Bailey, Dave Marshall
March 11, 2024
Kiara is a joy to work with. I feel like she really wants to help me get my Jeep repaired correctly and back on the road as quickly as possible. I feel like she really wants to help me get my Jeep repaired correctly and back on the road as quickly as possible. More
Other Employees Tagged: Kiaira Nash, Dave Marshall, Jessica McGuffin
March 10, 2024
Kiaira Nash behind the counter was great, BUT the service manager is unprofessional and rude. This is the 3rd I have to take my 2019 Grand Cherokee to this service depart and we are still having problems wit manager is unprofessional and rude. This is the 3rd I have to take my 2019 Grand Cherokee to this service depart and we are still having problems with it. Find another service department, not in Dothan either. I have heard problems with their service department as well. More
Other Employees Tagged: Kiaira Nash
March 07, 2024
Exceptional service was provided when servicing my jeep wrangler. The staff in the service department were very professional, friendly and willing to help. Roy Daniels was awesome. He took care of my vehic wrangler. The staff in the service department were very professional, friendly and willing to help. Roy Daniels was awesome. He took care of my vehicle and kept me up to date on my jeep in a timely manner. Roy Daniels did an OUTSTANDING job. I would recommend any of my friends who have jeeps to come to Mitchell Chrysler Dodge Jeep Ram. More
March 07, 2024
Top notch service from this dealership nothing but a great experience so far working with this dealership! great experience so far working with this dealership! More
Other Employees Tagged: Kiaira Nash, Dave Marshall, Jessica McGuffin
March 06, 2024
I’ve had my vehicles serviced here for many years. Kiaira is the best! Will return again Kiaira is the best! Will return again More
Other Employees Tagged: Kiaira Nash, Dave Marshall, Jessica McGuffin