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Roy Daniels
Roy Daniels at Mitchell Chrysler Dodge Jeep Ram

Roy Daniels

Service Coordinator

Mitchell Chrysler Dodge Jeep Ram

6501 Boll Weevil Cir
Enterprise, AL 36330

4.5
52 Reviews
4.5

52 Reviews

52 Reviews of Roy Daniels

March 20, 2024

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Great team that always go above and beyond to meet all our needs. Very satisfied. More

by jsenglish71
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kiaira Nash

Mar 21, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for taking the time to leave us such a fantastic review! We're thrilled to hear that our team consistently exceeds your expectations and ensures that all your needs are met. Customer satisfaction is our top priority, and we're delighted that you're very satisfied with our service. We truly appreciate your support and look forward to continuing to serve you in the future. If there's anything else we can do for you, please don't hesitate to reach out!

March 15, 2024

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The dealership handled my oil, filter, tire rotation job very professionally. I was provided excellent service. More

by brandonviator210
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Recommend Dealer
Yes
Mar 16, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Brandon, We truly appreciate you taking the time to share your experience and rate our dealership five-stars! Hearing you received excellent service is one of the best things we could ask for and we look forward to helping you with all of your automotive needs for many more years to come!

March 13, 2024

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They did a great job and were quick and courteous. I feel comfortable and confident bringing my Jeep to that location. More

by ericgalvan
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Recommend Dealer
Yes
Mar 15, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Eric, Thank you so much for taking the time to share your experience! We're thrilled to hear that you were pleased with the service you received at our location. Providing quick and courteous service while ensuring our customers feel comfortable and confident is always our top priority. We appreciate your trust in us to take care of your Jeep, and we look forward to serving you again in the future!

March 12, 2024

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Service representatives consistently lie about the status of pending repairs! I took my vehicle in to have the seat heater replaced on a 2022 Grand Wagoneer Series III twice. The first time I took it in they More

by M. Delaney
Recommend Dealer
No

March 11, 2024

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Kiara is a joy to work with. I feel like she really wants to help me get my Jeep repaired correctly and back on the road as quickly as possible. More

by marksw0
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Recommend Dealer
Yes
Mar 11, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're delighted to hear that Kiara provided you with exceptional service and went above and beyond to assist you with your Jeep repair. Kiara is truly dedicated to ensuring our customers receive the best possible care, and we're thrilled that her efforts made a positive impact on your experience. We'll be sure to pass along your kind words to her. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We appreciate your support and look forward to serving you again whenever you need us.

March 10, 2024

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Kiaira Nash behind the counter was great, BUT the service manager is unprofessional and rude. This is the 3rd I have to take my 2019 Grand Cherokee to this service depart and we are still having problems wit More

by the_4_herrings
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Recommend Dealer
No

Other Employees Tagged: Kiaira Nash

March 07, 2024

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Exceptional service was provided when servicing my jeep wrangler. The staff in the service department were very professional, friendly and willing to help. Roy Daniels was awesome. He took care of my vehic More

by pamela.skuza
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Recommend Dealer
Yes
Mar 07, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Pamela, Wow, thank you for such an incredible review! We're thrilled to hear that you had an exceptional experience with us, and we truly appreciate your kind words about our service department and Roy Daniels. Providing professional and friendly service is our top priority, and we're delighted to hear that Roy went above and beyond to take care of your Jeep and keep you informed. Your recommendation means the world to us, and we look forward to welcoming your friends to Mitchell Chrysler Dodge Jeep Ram. If you ever need anything else, please don't hesitate to reach out!

March 07, 2024

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Top notch service from this dealership nothing but a great experience so far working with this dealership! More

by Tim L
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Recommend Dealer
Yes
Mar 08, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Tim, Thank you for taking the time to rate our dealership five stars and leave us a kind review! We're happy to hear that you've had such a positive experience with us. Providing top-notch service is always our goal, and we're delighted that we could make your experience with our dealership a great one. We appreciate your business and look forward to serving you again in the future!

March 07, 2024

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What is the point of an appointment, if the tech wasn't there on time? More

by benjamin.smith.bs80
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Recommend Dealer
Yes
Mar 09, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Benjamin, Thank you for taking the time to share your feedback. We genuinely apologize for any inconvenience caused by the technician's delayed arrival. We understand the importance of punctuality, especially when it comes to appointments. Rest assured, we're actively reviewing our scheduling processes to ensure smoother and more timely service deliveries in the future. Your experience falls short of the high standards we aim to uphold, and we sincerely apologize for that. Thank you for bringing this to our attention and we hope to have the chance to exceed your expectations in the future.

March 06, 2024

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I’ve had my vehicles serviced here for many years. Kiaira is the best! Will return again More

by redkaw1700
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Recommend Dealer
Yes
Mar 07, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for being a loyal customer and for entrusting us with your vehicle servicing over the years! We're delighted to hear that Kiaira has consistently provided you with top-notch service. Your kind words mean a lot to us, and we're looking forward to welcoming you back for your future service needs. If you ever need anything, please don't hesitate to reach out!

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