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Roy Daniels
Roy Daniels at Mitchell Chrysler Dodge Jeep Ram

Roy Daniels

Service Coordinator

Mitchell Chrysler Dodge Jeep Ram

6501 Boll Weevil Cir
Enterprise, AL 36330

4.5
52 Reviews
4.5

52 Reviews

52 Reviews of Roy Daniels

February 02, 2024

Dealership Rating
Employee Rating

Bad They didn't want to see my way that the truck has a problem and I was the one behind the wheel when the truck had the problems that I have told the dealership over and over and they seem to think that More

by scottieboutwell
Recommend Dealer
No

Other Employees Tagged: Roy Daniels

January 30, 2024

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Employee Rating

The service department scheduled me quickly, and kept me informed of my vehicle repair through completion More

by kenneth.ashline
Recommend Dealer
Yes

Other Employees Tagged: Roy Daniels

Jan 31, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Kenneth, Thank you for your fantastic review! We're delighted we could schedule your service promptly and keep you informed throughout the repair process. Your satisfaction is our priority, and we appreciate your feedback. Safe travels!

January 30, 2024

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Very pleased with how quickly they got my repair done, and also very pleased with the communication from my service advisor about my recent repair More

by crenshawwiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Daniels

Jan 31, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We're glad to hear that your repair was completed quickly and we appreciate your kind words about the communication from your service advisor .We will be sure to pass along your kind comments to Roy. Your satisfaction is our priority, and we look forward to serving you again in the future!

January 26, 2024

Dealership Rating
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Positive Overall was a great experience, I have never experienced a dealership as caring as Mitchell. After I had left and taken the vehicle off the lot, I was called back in to do an inspection/service. More

by Tcm4445
Recommend Dealer
Yes

Other Employees Tagged: Roy Daniels

Jan 27, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your positive experience with our dealership! We truly appreciate your kind words and are thrilled to hear that you had a great overall experience. We're especially grateful for your understanding and patience regarding the unexpected transmission issues that arose after you left the lot. Our team is dedicated to ensuring our customers' satisfaction, and we're glad we could address and resolve the problem promptly, even covering the cost on our end. Your acknowledgment of our commitment means a lot to us. It was a pleasure serving you, and we're delighted that you had a positive interaction with our team. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep, we look forward to serving you again in the future!

January 25, 2024

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Employee Rating

Great people. Great service Loving the ease of the new location and the building is gorgeous More

by marsha.crow
Recommend Dealer
Yes

Other Employees Tagged: Roy Daniels

Jan 26, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Marsha, Thank you for your wonderful feedback! We're thrilled to hear you appreciate our great team, excellent service, and the ease of our new location. Your kind words about the building mean a lot to us. We're grateful for your support and look forward to serving you again!

January 23, 2024

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I was the first appointment of the day. I was in and out in 40 minutes tops. More

by mctemaat
Recommend Dealer
Yes

Other Employees Tagged: Roy Daniels

Jan 23, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear that your experience was efficient and timely. It's great to know that you were in and out in 40 minutes for your first appointment of the day. We appreciate your feedback and look forward to serving you again in the future!

January 23, 2024

Dealership Rating
Employee Rating

Always knowledgeable people on service team and maintenance and love the salesmen enthusiasm Courteous and timely service More

by darlajones284
Recommend Dealer
Yes

Other Employees Tagged: Roy Daniels

Jan 23, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Darla, We're thrilled to hear that you appreciate our knowledgeable service team and maintenance expertise! It's fantastic to know that you also enjoy the enthusiasm of our salesmen. We'll make sure Mr. Daniels sees your gratitude. Thank you for choosing us, and we look forward to providing you with more enjoyable experiences in the future!

Jan 23, 2024

darlajones284 responded

Thank you Mr. Daniels for enjoyable experience

January 22, 2024

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Service department always has help me with all my issues and tried to be quick as possible More

by JOHNNYG46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kiaira Nash, Dave Marshall

Jan 22, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Johnny, Thank you so much for your positive feedback! We're thrilled to hear that our service department has consistently assisted you with your issues promptly. We appreciate your kind words and look forward to continuing to provide excellent service.

January 20, 2024

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It’s a great and nice place helpful prompt clean waiting room with coffee and snacks More

by KIMI.STOTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kiaira Nash, Dave Marshall, Jessica McGuffin , Heather Stewart

Jan 20, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Kimi, We appreciate your kind words and are thrilled to hear that you enjoyed our place and found it helpful. Your positive feedback means a lot to us and we hope to welcome you again soon!

January 19, 2024

Dealership Rating
Employee Rating

Service was okay. Please make sure that the service tech reset the oil life. It was not reset. More

by millissa1978
Recommend Dealer
Yes
Jan 19, 2024

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We appreciate your business and apologize for any inconvenience caused by the oversight in resetting the oil life during your recent service. We understand how important it is to ensure all aspects of the service are completed to your satisfaction. Rest assured, we have addressed this matter with our service team to prevent such occurrences in the future. If there's anything else we can do to make things right, please don't hesitate to reach out.

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