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Ryan Ferris
Ryan Ferris at Lithia Hyundai of Reno

Ryan Ferris

Assistant Sales Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

4.3
138 Reviews

Been in the business for a few months and love hooking people up with great deals on awesome cars and trucks. Avid outdoorsman, family man, and dedicated to my craft. Come by and let me show you how easy it is to buy a car here.

Industry Experience

Languages Spoken

English English

4.3

138 Reviews

138 Reviews of Ryan Ferris

March 24, 2023

Dealership Rating
Employee Rating

Great to work with. Salesman gave us a lot of options to work with, within or budget. More

by MICKEYMARTINEZ
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Mar 27, 2023

Lithia Hyundai of Reno responded

We're pleased to hear that, Mickey! It's important to us that you have the final decision on your vehicle's needs. Thanks for choosing Lithia Hyundai of Reno!

March 24, 2023

Dealership Rating
Employee Rating

Ryan was the worst car sales person we have ever had. He made the process incredibly difficult and we will not be returning. More

by CLOSETSLEEVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iris Flores-Garcia, Holly Jensen, Devin Rogers, Gaby Temprano , Hannah Choquette, Maegan Minetto, Kim Murillo

Mar 29, 2023

Lithia Hyundai of Reno responded

Hello, I regret to hear about your less than pleasant sales experience, as our goal is to make the process easier, not more difficult. I’d love to speak with you about this in more detail so we can work on improving going forward. I look forward to hearing from you, thanks. Scott Robert Customer Relations Manager 775-682-3352 scottrobert@lithia.com

March 20, 2023

Dealership Rating
Employee Rating

Easy to work with. Didn't waste my time running back and forth to get me the price I wanted. More

by SHOE3613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach, Devin Rogers

Mar 21, 2023

Lithia Hyundai of Reno responded

At Lithia Hyundai of Reno, we know your time is valuable. That's why we strive to make the car-buying process as quick and easy as possible. Thanks for the five-star review and we'll see you next time!

March 20, 2023

Dealership Rating
Employee Rating

Very nice people, they helped us a lot with the price gave us a good deal they made sure we were happy and comfortable with everything. Would go back again! More

by Corriewilkey689
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2023

Lithia Hyundai of Reno responded

Making sure you leave happy and with a great deal is our top priority at Lithia Hyundai of Reno! Thanks for the kind words, Corrie, and stop by any time!

March 19, 2023

Dealership Rating
Employee Rating

Great dealership ! Everyone is professional and knowledgeable as well as caring and helpful. Could not do better anywhere else. More

by DON.HAWKEYE.ADAMS
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers , Maegan Minetto

Mar 20, 2023

Lithia Hyundai of Reno responded

Don, thanks for the wonderful review! The team takes pride in providing a knowledgeable and helpful experience for our valued customers. See you next time at Lithia Hyundai of Reno!

Mar 20, 2023

DON.HAWKEYE.ADAMS responded

👍

March 09, 2023

Dealership Rating
Employee Rating

I wanted to Thank Tony Roach He was so awesome and we appreciate his help. More

by CAMPION1465
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach

Mar 09, 2023

Lithia Hyundai of Reno responded

We'll pass this along! Thanks for taking the time to give Lithia Hyundai of Reno a five-star review!

March 06, 2023

Dealership Rating
Employee Rating

Ryan was great and met all needs until my car was off the lot hard to get ahold of after the purchase was complete. I had issues and getting him to return my call was impossible… I am still working through t More

by lgray0216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Trisha Stone , Larry Farrell

Mar 09, 2023

Lithia Hyundai of Reno responded

Ms. Gray, on behalf of Ryan and the rest of the sales team you have our sincerest apology for the less than stellar experience. We appreciate your willingness to work with us as we sort out your issues with the heater and get your car re-detailed. Thank you for your patience and we look forward to getting this wrapped up for you. Respectfully yours, Scott Robert Customer Relations Manager 775-682-3352 scottrobert@lithia.com

February 27, 2023

Dealership Rating
Employee Rating

It was the worse experience I have ever had in a car dealership. I really feel like the practices are dishonest and almost felt like I was a hostage. I asked for my keys several times and they just kept More

by Shawn_healy1284
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Devin Rogers

Mar 02, 2023

Lithia Hyundai of Reno responded

Hi Shawn, we never intend to make you feel pressured during the sales process, and always strive to be open and honest. Please give me a call below so I can learn more and attempt to make things right, thank you. Scott Robert 775-682-3352 Customer Relations Manager

February 20, 2023

Dealership Rating
Employee Rating

Ryan is cool, unfortunately the sales manager put me underf heavy pressure, dispite saying no to the deal several times. Every time I said no with a reason for not buying, he came back with a reason why More

by LARRY_READ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Clunie, Holly Jensen, Devin Rogers , Larry Farrell

Feb 22, 2023

Lithia Hyundai of Reno responded

Hi Larry, thank you for your business and for taking the time to let us know how we are doing. I’m sorry to hear you felt pressured during the sales experience, as it’s always our hope that you feel motivated by your desire for the product, not pressure from the sales staff. If there was anything specifically you would like to discuss, I can be reached at 775-682-3352 or SRobert@lithia.com. Thank you again, Scott Robert Customer Relations Manager

February 09, 2023

Dealership Rating
Employee Rating

Finance department excelente sales department was more for the money rather than for the customer More

by Lafededios
Recommend Dealer
Yes

Other Employees Tagged: David Lennox

Feb 13, 2023

Lithia Hyundai of Reno responded

Hello, thank you for taking the time to leave your feedback. I’m sorry to hear you feel this way about our sales department, and I’d be happy to speak with you about your experience in further detail at the number below, thanks. Scott Robert 775-682-3352 Customer Relations Manager

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