Scott Robert

I wish they cared as much about service as they did about sales. Very underwhelmed by this last service experience. The communication was lacking between them internally as well as to me the customer. Had to sales. Very underwhelmed by this last service experience. The communication was lacking between them internally as well as to me the customer. Had to get the manager involved to resolve. It shouldn't be that way. More

by daewalkyr Verified Customer Verified Customer

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Price gouging dealership! 9000 over msrp, then your sales manager gloats to my face about it. Enjoy now because when the economy turns around and your inventory is over ful 9000 over msrp, then your sales manager gloats to my face about it. Enjoy now because when the economy turns around and your inventory is over full you will be emailing and calling to buy a 3rd vehicle... NEVER AGAIN... I will just keep collecting my lifetime oil changes ( best $500 ) I ever spent 10 years ago... Reno lithia hyundai will never see another dime or kind word from me. More

by Ray.madden Verified Customer Verified Customer

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They're super friendly and knowledgeable and always provide me with great customer service. I would recommend them to anyone. provide me with great customer service. I would recommend them to anyone. More

by AUBREY GURZI Verified Customer Verified Customer

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Scott was very helpful in finding the right car for me. They had it look great for pick up. They had it look great for pick up. More

by justbreathe1805 Verified Customer Verified Customer

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Reno Lithia Hyundai was a mess for me to get my 23,000 dollar car from. The car not only has many problems, it already needs new brakes and tires. I’ve only bought the car 3 months ago. I have a mouth ful dollar car from. The car not only has many problems, it already needs new brakes and tires. I’ve only bought the car 3 months ago. I have a mouth full to say about these people but I better just keep it to myself. Would not recommend this place to anyone. More

by MAVERIKMAYORKAS Verified Customer Verified Customer

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I purchased a used Jeep Rubicon off their used lot, I immediately noticed David Diaz from a previous Dealership that we purchased a new Jeep for my wife, so I felt comfortable from the start. I Rember D immediately noticed David Diaz from a previous Dealership that we purchased a new Jeep for my wife, so I felt comfortable from the start. I Rember David being very polite and easy going, we had a great experience on that purchase, and no different at this dealership. we go inside and I recognized PJ from another dealership from a couple years earlier, and we have purchased several trucks from him in the past. I had no idea he was working at this dealership, great guy. We were just driving by and saw this Jeep, and David was out there. David got a us a great deal on our used Jeep, and I have to say I felt we were treated very well even though it was a used car. We had a couple of minor things that we had on the due bill that needed to be corrected, and they were. Scott Robert was the one who verified the due bill and worked everything out. I can tell you from my experience with this dealership, they take doing the right thing seriously. Matt Franceschini worked with the sales department on that part. Matt was helpful and professional, and good guy. I would very easily recommend this dealership to anyone. Dex Baker. More

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Good services no hustles l like Hyundai car that’s my 2 car very happy car very happy More

by MVAZQUEZ2424 Verified Customer Verified Customer

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Neither the dealership nor corporate can explain the following. #hyundai, #LithiaHyundai, #lithiahyundaireno, #hyundaikonaelectric, #HyundaiKona, #hyundaikonaev, Both the dealership and corporate s following. #hyundai, #LithiaHyundai, #lithiahyundaireno, #hyundaikonaelectric, #HyundaiKona, #hyundaikonaev, Both the dealership and corporate say that the following small scrap to my bumper caused the radar to fail. Can anyone explain to me how this is possible? I included pictures of the bumper, the scrap that they say damaged the radar, the inside of the bumper, and the radar that they say was broken (which has zero damage on it). 1/13/2022 - I originally gave info on how to see pictures - but it went against DealerRater community guidelines. So, in conclusion, is DealerRater any better then the dealerships? More

by Mike Verified Customer Verified Customer

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was incredibly helpful and intelligent on the subject. they were friendly and easily approachable. they were friendly and easily approachable. More

by rnalarcon Verified Customer Verified Customer

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I had a really good experience with Robby. I bought a brand new car and everyone I I countered along the way was awesome. Best place to buy a car brand new car and everyone I I countered along the way was awesome. Best place to buy a car More

by CHICA8715 Verified Customer Verified Customer

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