Shana Lindsay

Service Shana Lindsay is always professional and helpful. She takes interest in what needs to be done. Shana provides updates as my vehicle is being worked on Shana Lindsay is always professional and helpful. She takes interest in what needs to be done. Shana provides updates as my vehicle is being worked on. When work was going to take longer Shana coordinated a loaner vehicle. I was very thankful as I live 100 away and had appointments and other things to do in Fairbanks before going home. More

Report | Print

Great dealership The employees are super awesome. The waiting area is clean and neat. Have always had great service. Recently I had to order a new tire and Virgil N The employees are super awesome. The waiting area is clean and neat. Have always had great service. Recently I had to order a new tire and Virgil Norman kept me informed on when it was being shipped and called me and got my appointment to have it put on. Shanna is very knowledgeable and helps answers all my questions that I have. She’s a great service advisor. Michael Warlick was my sales rep when I bought my 2014 GMC Sierra truck in 2017. Keep up the great work. More

Report | Print

Always good service This is the only place I have ever bought a vehicle and the only place that has serviced them. I have worked with Walt for many years. This is the only place I have ever bought a vehicle and the only place that has serviced them. I have worked with Walt for many years. More

Report | Print

New motor Motor went out hand to have new one installed. Extended warranty wouldn’t tear down motor to find out what really happened. I still love my Chevy Motor went out hand to have new one installed. Extended warranty wouldn’t tear down motor to find out what really happened. I still love my Chevy truck More

Report | Print

A great dealership, Shana is my go to service advisor. She has helped me with getting my extended warranty all set up for auto payments and answered all my questions I h Shana is my go to service advisor. She has helped me with getting my extended warranty all set up for auto payments and answered all my questions I had about the warranty. She gets me set up with my appointments i need for my truck. The dealership is very clean and has a great waiting and snack area. Cameron checked me in for my oil change and tire rotation on a Saturday and I was in and out in no time. I liked that the Service dept is open on Saturday's as it works for me getting my oil changes. Keep up the great work. Diane More

Report | Print

Complete Excellence from the Start to Finish! Not pushy, my needs were heard, I felt relaxed, confident & I made one of the biggest purchases of my life, no mistake, I'm Happy! Not pushy, my needs were heard, I felt relaxed, confident & I made one of the biggest purchases of my life, no mistake, I'm Happy! More

Report | Print

Outstanding I have nothing but good words to say about the service and Chevy in general. I always feel extra special when I walk in, it's good to be acknowledged I have nothing but good words to say about the service and Chevy in general. I always feel extra special when I walk in, it's good to be acknowledged by my name, that in itself makes me go back, and will continue to go back. Thank you! More

Report | Print

We had a great experience with lithia of fairbanks. We really liked our salesman too, which was Mike Stoltz and he should be rated very high for his efforts in helping us with our purchase. Thanks so mu We really liked our salesman too, which was Mike Stoltz and he should be rated very high for his efforts in helping us with our purchase. Thanks so much. More

Report | Print

Great dealership team Hard to find quality dealership today. I’ve bought a lot vehicles over the years both personally and professionally. Been doing business almost ten Hard to find quality dealership today. I’ve bought a lot vehicles over the years both personally and professionally. Been doing business almost ten years with this organization. I’ve dealt with others during this time but my personal dealings always come back to this one. More

Report | Print

Just Great People and Products Another new GMC purchase, again with excellent pricing and superb customer service. I remain a loyal customer with Lithia for two important reasons Another new GMC purchase, again with excellent pricing and superb customer service. I remain a loyal customer with Lithia for two important reasons - the quality of the GMC product and customer focused professionals (knowledgeable sales professionals like Mike and Walt and the quality of the service team comprised of reception (esp.Shana) , parts (esp.Jeanie ) and all the maintenance (esp. Joe) and service folks. A total team focused effort for professional and caring customer service. More

Report | Print