Shana Lindsay

Best dealership!! Did an amazing job, top notch service. Great customer service and got my car in and out in a timely manner. Would highly recommend to family and frien Did an amazing job, top notch service. Great customer service and got my car in and out in a timely manner. Would highly recommend to family and friends. More

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Buying process was easier than expected The buying process was easier than expected. Appreciate not having to be there all night and the walk around with Daniel was smooth. Thank you! The buying process was easier than expected. Appreciate not having to be there all night and the walk around with Daniel was smooth. Thank you! More

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Shana is an amazing front row person for your business. We will not be considering purchasing vehicles at other dealerships here in Fairbanks. The service after the sale is that important to our family. We will not be considering purchasing vehicles at other dealerships here in Fairbanks. The service after the sale is that important to our family. Shana has gone above and beyond numerous time on warranty issues. She found a way to pay for our headlight upgrade. She understands the company's system and how to negotiate it and produce positive solutions to our concerns. More

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Great Service! Not only met my needs, but saved me $2100 by researching my warranty coverage! Shana trully cares about her customers. My next vehicle will definitel Not only met my needs, but saved me $2100 by researching my warranty coverage! Shana trully cares about her customers. My next vehicle will definitely come from Lithia More

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Great Customer Service When I went in Shana initially took care of me at 7:30a in the morning with a great smile and a great attitude. Started my day of good. Then Ariel t When I went in Shana initially took care of me at 7:30a in the morning with a great smile and a great attitude. Started my day of good. Then Ariel took over. She got all my information and got me on my way quickly. When my car was done she texted me and then started my car for me and introduced me to a new salesman. She always takes such good care of me. I think I am her only customer when I am there. She is happy and friendly and competent. I am very happy and I tell everyone to ask for Ariel or Shana. Thank you so much. More

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Excellent service from Shana I appreciate her answering all of my questions quickly and clearly. She let me know when my certified used warranty would be up. She offered me option I appreciate her answering all of my questions quickly and clearly. She let me know when my certified used warranty would be up. She offered me options to extend my warranty should I decide to. The vehicle was completed quicker than I expected. Thank you for everything, Kristie More

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Fast service Brought in vehicle for recall got in fast and was done under and hour. Shana was pleasant and my vehicle was done just as quickly as she said it woul Brought in vehicle for recall got in fast and was done under and hour. Shana was pleasant and my vehicle was done just as quickly as she said it would be. More

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Good service Was good service, just dropped truck off they called Me when it was done. Everybody was friendly and nice. Defiantly insist people go there .. Good Was good service, just dropped truck off they called Me when it was done. Everybody was friendly and nice. Defiantly insist people go there .. Good job More

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Bringing my car in for service. When I bring my car in for service I am greeted and taken care of with little or no delay. Because I have been a customer for many years there are man When I bring my car in for service I am greeted and taken care of with little or no delay. Because I have been a customer for many years there are many employees who know me and treat me like an old friend. The new waiting area is pleasant and makes it nearly as comfortable as home. More

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Another Great Service Experience! This is not my first stellar review of the Service Department at this dealership - the last one was February 2015 when I noted that over the last 8 ye This is not my first stellar review of the Service Department at this dealership - the last one was February 2015 when I noted that over the last 8 years I've had great experiences with both sales and service at Fairbanks Chevrolet and in the last several years they have really stepped up their game. Once again I have to point out that Shana Lindsay is a top-shelf Service Advisor that I would trust with my mother's car. She is very thorough in reviewing past service histories and advising you on what is needed - in this latest experience it was my 2009 Avalanche I bought at Fairbanks Chevrolet in 2014. A lot of 50K maintenance work was done along with some needed repairs in a time-efficient manner with good workmanship - and all at a reasonable price. A lot of people claim dealership service is expensive but I disagree based on my experience with Fairbanks Chevrolet - it's done right the first time and I have peace of mind that my truck is good as new! Keep up the good work guys and ladies! More

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