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Stan Starks

Salesperson

Mitchell Chrysler Dodge Jeep Ram

6501 Boll Weevil Cir
Enterprise, AL 36330

5.0

82 Reviews

5.0

82 Reviews

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82 Reviews of Stan Starks

February 23, 2020

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not informed of their product said under floor storage on our 2500 Ram-went to show us / said oh I guess it doesn't have it, wont provide trailer tire pressure monitors that manuel said under floor storage on our 2500 Ram-went to show us / said oh I guess it doesn't have it, wont provide trailer tire pressure monitors that manuel states is included. I will NEVER buy from this dealership again. Rusty in parts is rude if you don't agree with him-he stated my truck did not come with trailer tire monitors but, manuel states it does-I ask him for that in writing and he refused to give it to me. If he is correct what is harm in providing written statement of it. I guess he doesn't want false info traced back to him. Truck was supposedly cleaned for us-windshield was so smeared had to clean it myself when I got home. Given temp tag receipt that I did not look at and it had dates that already expired on it. More

by rvdkt

Verified Customer

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Recommend Dealer

Other Employees Tagged: rusty (part) rude if you dont agree with him

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Mar 05, 2020 -

Mitchell Chrysler Dodge Jeep Ram responded

Mr. & Mrs. Thomson, Although we’ve already discussed this issue soon after purchase, I would like to take a moment to reassure you that, we regret that the truck you purchased did not come with the options you spoke of. Unfortunately the owner’s manual show options and equipment that may not be on your specific truck. We would be glad to help you get a truck equipped the way you like. As I mentioned in earlier conversations, I would also provide you something in writing saying your truck does not have specific equipment on it, if you would like. In regard to the windshield being smeared, If you can bring the truck by, not only will we clean the windshield, but we will clean your whole truck free of charge. I believe we have provided you a temp tag with correct date on it. If not, please let us know, and we will take care of it. Josh Maloy Sales Manager

February 13, 2020

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THEY WAS FAST TODAY GETTING OIL CHANGE GOOD DEALERSHIP TO WORK WITH. THE EMPLOYEES ARE EXCELLENT. THEY WILL HELP YOU ANY WAY THEY CAN. THAT WHY ME AND MY HUSBAND ALWAYS COME BACK TO THEM. GOOD DEALERSHIP TO WORK WITH. THE EMPLOYEES ARE EXCELLENT. THEY WILL HELP YOU ANY WAY THEY CAN. THAT WHY ME AND MY HUSBAND ALWAYS COME BACK TO THEM. More

by EDNAL.MARKS