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Trisha Stone
Trisha Stone at Lithia Hyundai of Reno

Trisha Stone

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

4.5
95 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

2 yrs, 9 mos

4.5

95 Reviews

95 Reviews of Trisha Stone

March 06, 2023

Dealership Rating
Employee Rating

Ryan was great and met all needs until my car was off the lot hard to get ahold of after the purchase was complete. I had issues and getting him to return my call was impossible… I am still working through t More

by lgray0216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ryan Ferris , Larry Farrell

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Mar 09, 2023

Lithia Hyundai of Reno responded

Ms. Gray, on behalf of Ryan and the rest of the sales team you have our sincerest apology for the less than stellar experience. We appreciate your willingness to work with us as we sort out your issues with the heater and get your car re-detailed. Thank you for your patience and we look forward to getting this wrapped up for you. Respectfully yours, Scott Robert Customer Relations Manager 775-682-3352 scottrobert@lithia.com

March 06, 2023

Dealership Rating
Employee Rating

Great dealership all employees very friendly. Will buy another suv from them in the future. More

by Family of 4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazzone, Lance Smith, Steve Leveille, Scott Robert, Dan Dunham , Matt Ashton, Lucas Bragg, Larry Farrell, Erwin Soto

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Mar 07, 2023

Lithia Hyundai of Reno responded

We appreciate that! Thanks for being a wonderful part of the Lithia Hyundai of Reno family!

February 17, 2023

Dealership Rating
Employee Rating

Everyone one was super helpful ! Everything was easy , I hardly had the stress of buying a car thank you for the best service! More

by Tatie6116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Ogg

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Feb 20, 2023

Lithia Hyundai of Reno responded

It was our pleasure! Thanks for letting us at Lithia Hyundai of Reno help you along your car-buying journey!

February 15, 2023

Dealership Rating
Employee Rating

Friendly staff. Good service. Good oil change price and comprehensive check points for fluids and parts. More

by ekmaalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Otto Sandoval-Carpio, Chantel Hughes , Sydney Helu

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Feb 16, 2023

Lithia Hyundai of Reno responded

Thank you for the high rating! We're happy to provide friendly, helpful service here at Lithia Hyundai of Reno. See you again soon!

January 15, 2023

Dealership Rating
Employee Rating

The sales manager is someone if I ever saw him again it would be too soon. More

by BLUEMOONBASSETS
Recommend Dealer
No
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Jan 17, 2023

Lithia Hyundai of Reno responded

Hello, I’m sorry you feel this way. I’d love to learn more about your experience with us so that we can improve going forward. Please give me a call if you have a chance to discuss this further, thank you. Scott Robert 775-682-3352 Customer Relations Manager

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