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Trisha Stone
Trisha Stone at Lithia Hyundai of Reno

Trisha Stone

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

4.5
87 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

2 yrs, 6 mos

4.5

87 Reviews

87 Reviews of Trisha Stone

January 20, 2025

Dealership Rating
Employee Rating

Great service and people. 15 words. Fifteenth words. 15 words. 15 words. 15 words again. More

by Bmpnc2016
Service Price Transparency
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Service Time
Recommend Dealer
Yes
Jan 21, 2025

Lithia Hyundai of Reno responded

Thank you for taking the time to leave us with these 15 words! The five-star rating is much appreciated. Have a great day!

January 13, 2025

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Employee Rating

Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service. More

by isaacibarra
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Lithia Hyundai of Reno responded

Isaacibarra, we're delighted to hear that Trishi provided you with excellent service at Lithia Hyundai of Reno. Thanks for sharing your experience!

January 10, 2025

Dealership Rating
Employee Rating

I WAS NOT ORIGINALLY GOING TO WRITE BUT I STARTED THINKING IF I WERE THE SUPERVISOR OF THIS DEPARTMENT I WOULD ASK MY PEOPLE TO TRY TO LOOK MORE UNIFORM, THEY TRULY DON'T LOOK AS THOUGH WANT TO HELP More

by abovedrest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chantel Hughes

Jan 15, 2025

Lithia Hyundai of Reno responded

Thank you for sharing your thoughts with us. We appreciate the feedback and will certainly take it into consideration to improve our team's presentation and make the area more welcoming. If there's anything else you'd like to discuss, please feel free to reach out. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

December 24, 2024

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This is a great dealership. I’ve only gone for oil changes because Hyundais don’t break down and you can keep them forever (I’m going on 16 years with mine). But for service, th More

by HAPPYWITHLIFE2010
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Dec 26, 2024

Lithia Hyundai of Reno responded

We're delighted to hear that your experiences with Lithia Hyundai of Reno have been so positive! It's great to know our team has provided you with efficient and trustworthy service. Thank you for choosing us, and here's to many more years on the road with your Hyundai!

December 23, 2024

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Employee Rating

Larry and Josh went above and beyond to help us get the new vehicles that we needed when we needed them. We own three vehicles that we bought from Lithia Hyundai of Reno. I would say that we are very satis More

by BEANER1265
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Farrell, Joshua Clunie

Dec 24, 2024

Lithia Hyundai of Reno responded

It's fantastic to hear that Larry and Josh provided exceptional service at Lithia Hyundai of Reno! We're delighted you're satisfied with your new vehicles, and we truly appreciate your continued trust in us. Enjoy the new ride!

December 18, 2024

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The service department does not return calls which is very aggravating when you live at least an hour away. More

by STHUNTER89511
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Lance Smith

Dec 23, 2024

Lithia Hyundai of Reno responded

It's frustrating to hear about the lack of communication from our service department, especially given your distance. We strive for timely responses. Please reach out directly so we can address this issue promptly. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

December 18, 2024

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Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at More

by DANNYMN75
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Workmanship
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Recommend Dealer
No
Dec 23, 2024

Lithia Hyundai of Reno responded

Danny, We strive for quality and efficiency in all maintenance tasks, so it's disappointing to learn we fell short during your visit. Please reach out if you'd like us to address this further or assist you in any way. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

December 12, 2024

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Been dealing with Lance for some time. Very professional and would always go the extra mile to exceed expectation and satisfaction. Kudos! More

by ian
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Dec 13, 2024

Lithia Hyundai of Reno responded

Ian, we're delighted to hear that Lance has consistently provided exceptional service at Lithia Hyundai of Reno. Thank you for sharing your experience with us!

December 11, 2024

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Super nice customer service and waiting area although it took longer than expected, wish they had better snacks and drinks More

by Barbara
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Recommend Dealer
Yes
Dec 12, 2024

Lithia Hyundai of Reno responded

Barbara, thanks for your feedback! We're glad you enjoyed the customer service and waiting area at Lithia Hyundai of Reno. We'll definitely take note of your suggestions regarding snacks and drinks to enhance our guests' experience.

December 01, 2024

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Great service with a smile attention to detail. Great service all around. 1 w e More

by HATTIEHOYLE
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Recommend Dealer
Yes
Dec 02, 2024

Lithia Hyundai of Reno responded

Thank you for the positive review! Should you need anything else, please let us know.

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