
Trisha Stone
Service Advisor
Lithia Hyundai of Reno
2620 Kietzke Lane
Reno, NV 89502
Dealership Experience
2 yrs, 6 mos
Industry Experience
2 yrs, 6 mos
87 Reviews of Trisha Stone
November 30, 2024
Great place. They treat you like family. I got to meet one of the managers, Wes. He was a very good-looking man and dressed in LuluLemon from head to toe so I was They treat you like family. I got to meet one of the managers, Wes. He was a very good-looking man and dressed in LuluLemon from head to toe so I was worried he may be cocky, which he had every right to be, but he was surprisingly down to earth and very relatable. We had a great time talking about his giant property and all of his horses. I definitely recommend going here. More
Other Employees Tagged: Anthony Mazzone, Ryan Ferris, Wes Wilson
November 22, 2024
Trisha has been amazing. She is so good to me when I need my car worked on. I can’t tell you how much stress that takes off me when I have to have my car worked on. She make She is so good to me when I need my car worked on. I can’t tell you how much stress that takes off me when I have to have my car worked on. She makes it a great experience. More
November 21, 2024
Very good service! Very nice people! Price is great! Informed me of everything done with my car! The service department was great on everything! Very nice people! Price is great! Informed me of everything done with my car! The service department was great on everything! More
Other Employees Tagged: Lance Smith, Robert Thomas
November 20, 2024
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need. with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need. More
Other Employees Tagged: Anthony Mazzone, Lance Smith, Steve Leveille, Scott Robert, Holly Jensen, Tony Roach, Devin Rogers , Mathew Reed, Jake
November 11, 2024
Several sketchy documents were in my hands which I had questioned with the finance person, especially mileage, and my 4k down payment. Then on pickup, they decided it wasn't a new vehicle, and documents w questioned with the finance person, especially mileage, and my 4k down payment. Then on pickup, they decided it wasn't a new vehicle, and documents were forced signed as used. I've had to shut down all the apps I paid for, because steering was pushing me into traffic, and vibration was bouncing car every where, I've had to call them for my Edr which was not sent via mail, and registration DMV online was due in a week, the emailed an unsigned Edr. I requested Hyundai shoppers assurance within 3 days of purchase and was verbally abused, saying I was causing trouble and Nevada doesn't honour that, left in tears and traumatized. More
Other Employees Tagged: Scott Robert, Holly Jensen, Devin Rogers
November 10, 2024
Appointment and times for oil change, inspection is terrible. Been trying to be loyal to Lithia, but why do business with dealer and inconvenience of drop off, ride to work ride back, 3 -4 hrs wait whe terrible. Been trying to be loyal to Lithia, but why do business with dealer and inconvenience of drop off, ride to work ride back, 3 -4 hrs wait when can take to jot her places and have done in 30 mins More
November 10, 2024
Mat Reed is handsome and Ryan Ferris has amazing hair. Tony Mazzones laugh could be heard booming through the dealership. What a happy dude. Tony Mazzones laugh could be heard booming through the dealership. What a happy dude. More
Other Employees Tagged: Anthony Mazzone, Ryan Ferris , Mathew Reed
November 05, 2024
Lithia always provide good customer service. 90% of the time they are knowledgeable and fair 90% of the time they are knowledgeable and fair More
Other Employees Tagged: Dylan Clunie, Lance Smith, Scott Robert, Chantel Hughes, Drea McGiffin