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Trisha Stone

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

4.5

87 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

2 yrs, 6 mos

4.5

87 Reviews

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87 Reviews of Trisha Stone

November 04, 2024

Dealership Rating

Employee Rating

Excellent service by all staff. Very attentive. On time and kind and helpful and will return. Very attentive. On time and kind and helpful and will return. More

by Annalisa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Devin Rogers , Matt

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Nov 04, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We are happy to see that our team provided excellent assistance. Come see us again soon!

October 10, 2024

Dealership Rating

Employee Rating

Very efficient and helpful staff. They are quick and communicative about all aspects of the service. They are quick and communicative about all aspects of the service. More

by JWORD1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Otto Sandoval-Carpio, Chantel Hughes, Bryan Mazariegos

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Oct 10, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. We are happy to see that you enjoyed our helpful staff. Stop by and see us again soon.

October 06, 2024

Dealership Rating

Employee Rating

The service department is by far the best I've ever dealt with. Guaranteed I will go back for all of my cars service needs! with. Guaranteed I will go back for all of my cars service needs! More

by Amy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lance Smith, Everett Clunie

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Oct 07, 2024 -

Lithia Hyundai of Reno responded

Amy, we're delighted to hear that our service department at Lithia Hyundai of Reno has earned your trust! We look forward to assisting with all your future car service needs.

October 02, 2024

Dealership Rating

Employee Rating

There are a couple individuals who seem to care about the customer and customer experience but overall, I feel the service has gone down over the last recent years customer and customer experience but overall, I feel the service has gone down over the last recent years More

by Hyundaidriver

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Oct 04, 2024 -

Lithia Hyundai of Reno responded

Hello, Thank you for sharing your feedback. It's important to us that every customer feels valued. We appreciate your input and are committed to improving the overall experience. If you'd like to discuss this further or have any specific concerns, please feel free to reach out anytime. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

September 25, 2024

Dealership Rating

Employee Rating

Appreciate how thourough they are. Friendly staff, make suggestions as to other needs of the car. Friendly staff, make suggestions as to other needs of the car. More

by MSDOBLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 26, 2024 -

Lithia Hyundai of Reno responded

Thank you for the positive review. It was a pleasure assisting you. Come see us again soon!

September 20, 2024

Dealership Rating

Employee Rating

long term relationship with dealer. Always effective and thorough with leasing their vehicles. \Will continue with them in future dealing Always effective and thorough with leasing their vehicles. \Will continue with them in future dealing More

by DLEMON8R

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony Mazzone, Chantel Hughes, Robert Thomas, Devin Rogers, Drea McGiffin, Lucas Bragg, Levi Williams

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Sep 23, 2024 -

Lithia Hyundai of Reno responded

Thank you for your continued trust in Lithia Hyundai of Reno! We're glad to hear that our team has consistently provided effective and thorough service. Looking forward to assisting with your future leasing needs!

August 29, 2024

Dealership Rating

Employee Rating

People were very friendly and helpful. The place was clean. We have coffee, tea, cold drinks. I am happy with their service. The place was clean. We have coffee, tea, cold drinks. I am happy with their service. More

by LISAYU1688

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chantel Hughes

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Sep 03, 2024 -

Lithia Hyundai of Reno responded

Hello, we're delighted to hear you enjoyed the friendly service and amenities at Lithia Hyundai of Reno. Thanks for sharing your positive experience!

June 23, 2024

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Employee Rating

Very friendly and they get you in and out and that’s what I like I like More

by nataliecallei

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 24, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We are happy to see that you enjoyed fast and attentive service. Stop by and see our team again soon!

June 21, 2024

Dealership Rating

Employee Rating

We had a productive and enjoyable time car shopping at Lithia Hyundai. All very professional with little sale pressure. Lithia Hyundai. All very professional with little sale pressure. More

by ATM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dan Dunham , David Lennox

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Jun 24, 2024 -

Lithia Hyundai of Reno responded

We're delighted to hear you had a productive and enjoyable car shopping experience at Lithia Hyundai of Reno. Thanks for highlighting our professional approach!

June 17, 2024

Dealership Rating

Employee Rating

Fantastic service this time around. Car got fixed under warranty and got a loaner while I waited. Thanks guys! Car got fixed under warranty and got a loaner while I waited. Thanks guys! More

by bennie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Otto Sandoval-Carpio, Chantel Hughes, Bryan Mazariegos , Matt

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Jun 18, 2024 -

Lithia Hyundai of Reno responded

Bennie, we're glad to hear you had a great experience with our service team at Lithia Hyundai of Reno. Thanks for the review!