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Trisha Stone
Trisha Stone at Lithia Hyundai of Reno

Trisha Stone

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

4.5
87 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

2 yrs, 6 mos

4.5

87 Reviews

87 Reviews of Trisha Stone

September 11, 2023

Dealership Rating
Employee Rating

Never call back or answer phones. Rverytime they have my car its for months and they take week or two to even get to it. And these are issues that should be recalls not thing i did to More

by olivia_ivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 13, 2023

Lithia Hyundai of Reno responded

Hi Olivia, I apologize for our lack of communication regarding your service. Please give me a call below so we can discuss this further, thanks. Andrea McGiffin Customer Relations Manager 775-682-3368 andreamcgiffin@lithia.com

September 07, 2023

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Employee Rating

A very friendly and professional staff. I feel they do their utmost to accommodate me and always have my vehicle ready as promised. More

by reno george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith , Matt Franceschini

Sep 07, 2023

Lithia Hyundai of Reno responded

It's our pleasure, George! Thanks for being a wonderful member of the Lithia Hyundai of Reno family and we'll see you again soon!

August 20, 2023

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Employee Rating

wonderful service and very nice people. The automobile was clean and nice. I givebit a ten stars More

by LAURIE.GOSSETT2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Devin Rogers

Aug 21, 2023

Lithia Hyundai of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Laurie, for choosing Lithia Hyundai of Reno!

August 17, 2023

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Trisha and the Hyundai team are great at what they do and was by far the best experience I have had at a car dealership. More

by JESTRA63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Everett Clunie, Ryan Ferris

Aug 17, 2023

Lithia Hyundai of Reno responded

Thank you for sharing your experience with us! We're happy to hear that Trisha and the team provided you with excellent customer service. We truly appreciate your feedback!

August 05, 2023

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Employee Rating

I’m not allowed to leave an honest review? Like I said before, the staff was very helpful and knowledgeable. The ā€˜22 Santa Fe I purchased on 6/24/23 has been back to the service department twi More

by DCOTTLE33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers, Larry Farrell, Ryan Ferris , David Diaz

Aug 13, 2023

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. We appreciate your feedback. We'll be sure to share your review with our crew.

July 17, 2023

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Employee Rating

They were helpful and treated me like a person. They answered me questions. Didn’t act like I was a bother. More

by PPUFFKATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Franceschini

Jul 18, 2023

Lithia Hyundai of Reno responded

Thank you, Kate! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Hyundai of Reno, we look forward to having you as one of our valued customers for many more years to come!

May 15, 2023

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Employee Rating

I am very happy to tell you that everyone at the Dealership was very informative and helpful my new car 🚗 is awesome thank you! More

by bigfigdj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Ashton, David Lennox

May 16, 2023

Lithia Hyundai of Reno responded

We're so happy to hear that! Thanks for choosing Lithia Hyundai of Reno for your car-buying needs and enjoy the new ride!

May 14, 2023

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Employee Rating

Trisha was incredible to work with! She was honest, no pressure, funny, and had my best interests in mind while still doing her job. More

by diering4
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach , Bryan Ogg

May 15, 2023

Lithia Hyundai of Reno responded

Thanks for the kind words! We're pleased to hear Trisha made your experience here at Lithia Hyundai of Reno so enjoyable. Stop by again soon!

April 06, 2023

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Employee Rating

This dealership has the most nicest most respectful employees they are knowledgeable and always helpful they will do their very best to get you in the car of your choice the selection of cars is above More

by MARCYPERRIERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Apr 07, 2023

Lithia Hyundai of Reno responded

Marcy, thank you so much for the wonderful review! It's our pleasure to work with you at Lithia Hyundai of Reno, and we look forward to many more visits in the future!

March 31, 2023

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Employee Rating

So far everyone has been amazing. Very knowledable, super helpful. Trisha was especially good. AA+ More

by fhultenschmidt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers

Apr 03, 2023

Lithia Hyundai of Reno responded

Thanks for the kind words! The Lithia Hyundai of Reno team is always happy to help!

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