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Trisha Stone

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

4.5

87 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

2 yrs, 6 mos

4.5

87 Reviews

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87 Reviews of Trisha Stone

March 29, 2023

Dealership Rating

Employee Rating

Everyone was super friendly & efficient. I was in and out faster than I had anticipated. I was in and out faster than I had anticipated. More

by tyshafix

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan

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Mar 29, 2023 -

Lithia Hyundai of Reno responded

We're glad to hear you enjoyed your experience at Lithia Hyundai of Reno! Thanks for taking the time to give us a five-star review!

March 27, 2023

Dealership Rating

Employee Rating

Trisha was very helpful & knowledgeable. I would recommend Trisha to my friends who want to purchase a car. I would recommend Trisha to my friends who want to purchase a car. More

by RICHARDSCG

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Lennox

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Mar 27, 2023 -

Lithia Hyundai of Reno responded

Richard, thanks for the shoutout to Trisha! We're thrilled to hear she made your visit to Lithia Hyundai of Reno satisfactory. Let us know if you need anything else!

March 06, 2023

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Employee Rating

Great dealership all employees very friendly. Will buy another suv from them in the future. Will buy another suv from them in the future. More

by Family of 4

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony Mazzone, Lance Smith, Steve Leveille, Scott Robert, Larry Farrell, Dan Dunham, Lucas Bragg , Matt Ashton, Erwin Soto

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Mar 07, 2023 -

Lithia Hyundai of Reno responded

We appreciate that! Thanks for being a wonderful part of the Lithia Hyundai of Reno family!

March 06, 2023

Dealership Rating

Employee Rating

Ryan was great and met all needs until my car was off the lot hard to get ahold of after the purchase was complete. I had issues and getting him to return my call was impossible… I am still working through t lot hard to get ahold of after the purchase was complete. I had issues and getting him to return my call was impossible… I am still working through those issues and have to say I am Less than impressed after my purchase…. Also the detailing on the car was less than superb, I am still unwrapping and fining plastic throughout the car… More

by lgray0216

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Larry Farrell, Ryan Ferris

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Mar 09, 2023 -

Lithia Hyundai of Reno responded

Ms. Gray, on behalf of Ryan and the rest of the sales team you have our sincerest apology for the less than stellar experience. We appreciate your willingness to work with us as we sort out your issues with the heater and get your car re-detailed. Thank you for your patience and we look forward to getting this wrapped up for you. Respectfully yours, Scott Robert Customer Relations Manager 775-682-3352 scottrobert@lithia.com

February 17, 2023

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Employee Rating

Everyone one was super helpful ! Everything was easy , I hardly had the stress of buying a car thank you for the best service! Everything was easy , I hardly had the stress of buying a car thank you for the best service! More

by Tatie6116

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryan Ogg

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Feb 20, 2023 -

Lithia Hyundai of Reno responded

It was our pleasure! Thanks for letting us at Lithia Hyundai of Reno help you along your car-buying journey!

February 15, 2023

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Friendly staff. Good service. Good oil change price and comprehensive check points for fluids and parts. Good service. Good oil change price and comprehensive check points for fluids and parts. More

by ekmaalo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lance Smith, Otto Sandoval-Carpio, Chantel Hughes , Sydney Helu

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Feb 16, 2023 -

Lithia Hyundai of Reno responded

Thank you for the high rating! We're happy to provide friendly, helpful service here at Lithia Hyundai of Reno. See you again soon!

January 15, 2023

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Employee Rating

The sales manager is someone if I ever saw him again it would be too soon. would be too soon. More

by BLUEMOONBASSETS

Verified Customer

Recommend Dealer

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Jan 17, 2023 -

Lithia Hyundai of Reno responded

Hello, I’m sorry you feel this way. I’d love to learn more about your experience with us so that we can improve going forward. Please give me a call if you have a chance to discuss this further, thank you. Scott Robert 775-682-3352 Customer Relations Manager