It doesn't pay the necessary attention, Like last time Jonathan Everyone Needs Better Customer Service

Michael Vasquez is the only one that helped me and solve my issue with my Honda where the others did not help me and in fact, made me pay a lot of money and never sold or fix the issue.

Easy to make an appointment. Extremely quick service. I was in and out in 25 minutes. Great customer service. Very happy with the service department.

Great customer service and really willing to work with you to get the best deal possible.

We went to a few dealerships before we visited Norm Reeves Honda Cerritos. The first dealership we visited, both cars we wanted to look at had dead batteries. We stood around for 30 minutes waiting for them to figure things out. The next dealership said that we can make an offer on a vehicle and then when we went to sign papers, the offer had somehow changed. We were deflated after a few bad experiences, but that all changed when we met with Ash. From the very start I knew he was working to earn our business and that he would do anything in his power to support us in our car buying journey. We initially came in for one car specifically, but he drove out all the same models in different colors and trims for us to compare side by side. No one has ever done this for me and I was blown away how he went above and beyond. There was so much trust and transparency, which I absolutely appreciate. Was by far the best car buying experience I have ever had. Even though our purchase was slightly above our initial budget, we are extremely happy with our purchase and Ash helped us to make the best decision for our family. A+++ service. I recommend Ash for anyone looking for amazing service and for someone that can help you if you are even on the fence about the model/trim that may be best for you. We hope to have this car for the next 10 years, but should anything come up prior to that, we would gladly come back to Norm Reeves Honda Cerritos and/or to see Ash. Thank you!

Very professional as always five star always puts customer first very very very good experience as always this is why I keep coming back. I can go to any dealership.