137 Manchester Street
Concord, NH 03301
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I bought a new HD 2500 GMC Sierra from Banks a few months ago. Was having problems with trailer wiring so I made an appointment. It seems the 7 way connector was bad from the factory they replace that and the blown fuse. Also had a tire rotation and oil change done. They vacuumed and washed my truck. Also gave me a loaner truck to use for a few hours why they worked on mine, they called me promptly when it was done all covered under warranty. I was very happy with the service and explanation that I got for the problem.
Troy Demers was very professional and courteous, no pressure and very patient when I had questions and concerns about the vehicle that I was purchasing, taking that extra step to put me at ease was very appreciative
We had a great experience with our recent purchase. We prefer Banks over any other
awesome to work with, pleasant, easy comfortable place. Matt was awesome. Definitely will go back for my next purchase
My experience working with Riley was great. She answered all my questions and made me feel comfortable during the whole process of purchasing my new vehicle. I recommend Banks to anyone looking to purchase a new or used vehicle.
I recommend Banks GMC to everyone I know and even to people I don't know. The dealership is very professional and friendly and each employee takes every opportunity to make a customer feel comfortable and appreciated. Your shuttle service is great and I love having a restaurant right in the dealership so I can have lunch while waiting for my vehicle to be completed. My truck is always returned to me sparkling clean and the repairs are done by professional technicians who know their product. The whole staff is great!!! My service professional, Jim Silva listens carefully to my concerns and gets the job done. Matt, a member of the technical staff took the time to show me how exactly what had been done.
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