137 Manchester Street
Concord, NH 03301
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
In 2024 My wife and I bought a 2020 Yukon from Banks,Banks Chevrolet and Cadillac,Thomas Whitney was the salesman He is the Best,Otto I believe is the one who made it happen for us He is awesome...We get our Yukon serviced at BANKS,Rick the service manager is Great,and Jonh is amazing He goes out of his way to explain the details as well as he is a good listener,Sometimes I have had the privilege to see John keeps it real with all Customers....Then the men and lady's who work behind the scenes to take care of each of us Customers....You know the men and lady's we don't see or don't talk too who make Banks what they are,We go to Banks,Oil changes,service of any kind,We just put tires on our Yukon and We have no Complaints Banks is straight Beast mode....So I highly recommend Banks....With that Banks thank you....Stay Down With Your Bad xxx....
I had a very positive experience at Banks Chevrolet when purchasing my Silverado. Jacob was great to work with; professional, straightforward, and easygoing throughout the process. Everything was handled efficiently and I would definitely consider coming back in the future.
recently brought my 2021 GMC Sierra Denali pick up into Banks for service. While I was sitting in their lounge, waiting for my truck to be ready, I decided to check out some of the newer, pre-owned Sierra Denali's they had in their inventory. I actually found one that I was interested in. After checking it out more thoroughly, I made the decision to trade in my 2021 GMC for the newer Certified pre-owned truck. It was a very smooth and easy process. My salesperson, Reilly, was very professional and took me through the entire transaction. No stress at all. I happened to have my dog with me that day. I was amazed that they let my dog accompany me on the vehicle test drive. I really love my new GMC pick up and will recommend Banks to anyone looking for a new or pre-owned vehicle.
I'm 80 years old. I have been in the automotive industry for over 65 years . I am not easy to please. I'm pleased to say that with the purchase 2026 Chevy Traverse as well as my 2023 Chevy High Country Dually, Kyle Richards as well as the whole staff work togather to make sure I was completely satisfied. If I ever buy new again it will from banks.
Fixed our issue with our Equinox. Also inspected and changed our air filter. Done within the day.
since purchasing my 22 silverado i have no problems and when i went in for my first oil change they found a problem and they were able to get the part a week later and they fixed it they have a great service center with people that are very courteous
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.