My first complimentary service experience 4 months after my initial purchase was as good as the sales experience. I was offered 2 complimentary basic service appointments with the purchase of my truck, which was much appreciated! They did the oil change, tire rotation, multi-point service inspection, washed the truck and cleaned the inside in less than 90 minutes. They also offer basic services with no appointment needed, very convenient, which I plan to use in the future! Having a top quality service department is critical for me. So many other outfits (won't name any) have allowed the quality of their service department to decline. I "fired" a previous dealership a few years ago, ending a 14 year business relationship, simply because their service quality had plummeted.

I would like to thank Tim the salesman who helped me. He was extremely knowledgeable and helpful and easy to work with. He made sure I was covered from selling me the truck to insuring I had my phone set up and my onstar agreement worked out. Thank you Tim Tim Powers

Great service experience recently. Their customer service called me to let me know the jack that came with my truck was recalled and they scheduled an appointment for me. I went at the scheduled time and the whole process was so efficient. They even washed my truck for me so it was sparkly clean when I picked it up!

Went in to Banks for routine maintenance (oil change) by appointment, which was done in a timely fashion, and was greeted by a friendly staff. The waiting area was nice and comfortable and they even gave my car a complementary wash and vacuum! Thanks! T.G.

In 2024 My wife and I bought a 2020 Yukon from Banks,Banks Chevrolet and Cadillac,Thomas Whitney was the salesman He is the Best,Otto I believe is the one who made it happen for us He is awesome...We get our Yukon serviced at BANKS,Rick the service manager is Great,and Jonh is amazing He goes out of his way to explain the details as well as he is a good listener,Sometimes I have had the privilege to see John keeps it real with all Customers....Then the men and lady's who work behind the scenes to take care of each of us Customers....You know the men and lady's we don't see or don't talk too who make Banks what they are,We go to Banks,Oil changes,service of any kind,We just put tires on our Yukon and We have no Complaints Banks is straight Beast mode....So I highly recommend Banks....With that Banks thank you....Stay Down With Your Bad xxx....

I had a very positive experience at Banks Chevrolet when purchasing my Silverado. Jacob was great to work with; professional, straightforward, and easygoing throughout the process. Everything was handled efficiently and I would definitely consider coming back in the future.