Not a pleasant dealership or sales people. Would not recommend at all. Don't stick by their word.

This dealership is the worst in the business. Kelli is the greatest as far as customer service however the work supposedly completed on my vehicle was a total bust. They wanted me to take the Jeep to another dealership because they couldn't figure out what was wrong with it and it is still under warranty. Instead of offering to help with a second opinion they wanted me to run all over to get service from one of their competitors. Complete lack of customer service!!!

DO NOT BUY FROM THIS PLACE. They are liars, scammers, and have zero integrity. We bought a used vehicle from this joke of a dealership, and the second we drove off the lot, the truth started showing. The car had: • A broken daytime headlight • A broken door handle • A faulty tire pressure sensor • A service light for an oil change • A service alert for the suspension system NONE of this was disclosed. Not one word. When we called them out on it, they told us, “Don’t worry, it’s all covered. We’ll take care of everything—it’ll be done in four days.” That was just them blowing smoke. A full week later, not a single update. We had to chase them down, only to be told they’re not fixing anything. No repairs. No coverage. Just a straight-up, “Yeah, we’re not doing that.” Unbelievable. They sold us a busted car, lied about fixing it, then ghosted us and refused to stand behind what they said. This place is shady, dishonest, and should not be in business. If you value your money, your time, or your sanity—run far, far away from this dealership.

Great customer service by Kelli Carson and my truck was completed in a timely manner. Highly recommend Edward's Village Pointe!

I purchased my used truck Oct 1, 2024 and I am still loving it. Amanda and Kenny came through on all the promises and they were prompt to follow up. I really appreciate the great service!

Thank you Mike and all the rest of the people who made this purchase come true! After a ton of confusion they delivered my new vehicle to my door and I live 6 hours away! This is going so way above their duties as a dealership. I totally recommend Edwards to anyone looking for the BIG extras in a dealership! Try them out, you won’t regret it! Thanks again! I love my new vehicle!