Angel was awesome. He and Chris took the time to address my budget and got me fitted in the perfect vehicle to match my needs. I will definitely be returning to Low Book Sales for my next purchase.

We purchased a vehicle from this dealership last year, approximately over 8 months ago. To date we do not have plates for the vehicle as the dealership has failed to send the documents to the DMV. We have been to the DMV over 6 times getting temp tags. Difficulties in reaching the dealership has been grueling. We are at a point that we want to return the vehicle and deal with a more professional and reputable company. We plan on filing a complaint and hopefully this dealership will step up to the plate and make things right. It's unfortunate he has to come to this and has been an awful process.

i CALLED TO GET INFO FOR MY CHILD TO GET A CAR AS THEY STATE NO SSN EVERYONE APPROVED ... AND THEY ONLY APPROVED THEM WITH 40% DOWN AND A 30 SOMETHING INTEREST RATE!!!!! IS THIS EVEN LEGAL?????

Last year, I purchased a vehicle from Low Book Sales in Salt Lake City under the belief that it was a clean title, structurally sound car. I was told it had no frame issues and was sold it at full market value. It also came with a dealer warranty — so it was not an “as-is” sale. After the sale, I discovered the car had serious frame damage, including a tac-welded frame that would have failed a Utah state inspection. No disclosure of salvage or structural damage was ever made at the time of purchase. In reviewing the paperwork, I found multiple red flags, including: • Backdated documents created well after the sale. • A forged “Notice of Salvage” form (TC-814) with my signature and a date that precedes the actual document creation date (confirmed by PDF metadata). • Coercive sales tactics, including being pressured to sign documents with missing or misrepresented disclosures. • At least one signature on an official document was not mine and appears to be forged. When I confronted the dealership and presented proof, I was told they “didn’t do anything illegal” because they hadn’t “meant to send” me the fraudulent salvage disclosure — which they clearly created after the sale in an attempt to cover their tracks. To make matters worse, after refusing to help, their Chief Operating Officer viewed my LinkedIn profile, yet offered no communication or resolution. ⸻ Actions Taken: • Complaints have been submitted to: • Utah Division of Consumer Protection • Utah DMV Enforcement • Federal Trade Commission (FTC) • Better Business Bureau • A small claims lawsuit is being filed. • All documentation, inspection records, and forged paperwork have been archived. ⸻ Why This Matters: If this happened to me, it may have happened to others. I encourage anyone who purchased a car from Low Book Sales to review your paperwork carefully and speak up if something doesn’t look right. ⸻ Low Book Sales sold me a misrepresented vehicle, altered legal documents, and refused to take responsibility. This is not how a dealership should do business.

Blaze was the sales rep who helped me out he was great. I walked in the door. He listened to what I was saying and help me find the truck I was looking for and at a good price.

Was greeted shortly after I arrived on the lot and was treated with professionalism. Jamari made this purchase the least stressful vehicle purchase iny life!